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Systems Analysis
Consists of activities that enable a person to understand and specify what the new system should accomplish
Systems Design
Consists of activities that enable a person to describe in detail how the information system will be implemented to provide the needed solution
Systems Analysis and Design
Plays an integral role in the development of an information system (IS) and provides the tools and techniques needed as an information system developer to complete the development process
Project
A planned undertaking that has a beginning and an end and produces some result
System Development Life Cycle (SDLC)
A framework that identifies all the activities required to research build deploy and often maintain an IS
Planning Phase
The fundamental process of understanding why an information system should be built and determining how the project team will go about building it
Analysis Phase
Answers the questions of who will use the system what the system will do and where and when it will be used
Design Phase
Decides how the system will operate in terms of hardware software and network infrastructure; user interface forms and reports; and the specific programs databases and files that will be needed
Implementation Phase
The phase in which the system is built or purchased tested installed and a support plan is established
System Development Process or Methodology
A set of comprehensive guidelines for carrying out all of the activities of each core process of the SDLC
Agile Development
An information system development process that emphasizes flexibility and rapid response to anticipate new and changing requirements during development
Iterative Development
An approach to system development in which the system is grown piece by piece through multiple mini-projects called iterations
System Requirements
All the activities the new system must perform or support and the constraints that the new system must meet
FURPS
A framework used in identifying and classifying requirements into functional usability reliability performance and security categories
Functional Requirements
Requirements that relate directly to a process a system has to perform or information it needs to contain
Nonfunctional Requirements
Requirements describing system characteristics such as usability reliability performance and security
Usability Requirements
Operational characteristics related to users such as user interface work procedures online help and documentation
Reliability Requirements
The dependability of a system including how often it exhibits service outages and how it recovers from problems
Performance Requirements
Operational characteristics related to measures of workload such as throughput and response time
Security Requirements
How access to the application will be controlled and how data will be protected during storage and transmission
Stakeholders
People who have an interest in the successful implementation of the system
Internal Stakeholders
Persons within the organization who interact with the system or have a significant interest in its operation or success
External Stakeholders
Persons outside the organization's control and influence who interact with or are affected by the system
Operational Stakeholders
Persons who regularly interact with a system in the course of their jobs or lives
Executive Stakeholders
Persons who do not interact directly with the system but who either use information produced by it or have a significant financial interest in its operation
Client
The person or group that provides the funding for the project
Model
A representation or abstraction of some aspects of the system being built
Textual Models
Models using memos reports narratives and lists to describe requirements that are detailed
Graphical Models
System models that use pictures and other graphical elements to create a diagram to make complex relationships easier to understand
Mathematical Models
System models that describe requirements numerically or as mathematical expressions
Unified Modeling Language (UML)
A standard set of information system model constructs and notations defined by the Object Management Group (OMG)
Workflow
A sequence of work steps that completely handle one business transaction or customer request
Activity Diagram
A UML diagram that describes user or system activities the person or component that completes each activity and the sequential flow of these activities
Synchronization Bar
An activity diagram component that either splits a control path into multiple concurrent paths or recombines concurrent paths
Swimlane
An activity diagram component that divides the workflow activities into groups showing which agent performs which activity