Project Management Reviewer (Chapters 1-4) Flashcards

Fill-in-the-blank practice flashcards generated from Chapters 1 through 4 of the Project Management Reviewer.

Communication accounts for __________ of a project manager's time on the job, with actual job tasks taking up the remaining 10%.

90%

The four sequential steps in Logical Thinking are Investigate, Reason, Analyze, and __________.

Review

The three core concepts in Decision Making are Respect, Trust, and __________.

Openness

The four steps in Problem Solving (DEAE) are Define, Explore, Act, and __________.

Evaluate

The four primary steps in Negotiation (REHC) are Rapport, Exploratory, Hard Core Bargaining, and __________.

Closure and Agreement

In the negotiation process shown below, the phase focused on introducing/reacquainting negotiation and reducing anxiety is __________.

Rapport

In negotiation, the phase whose purpose is to exchange information regarding each party's needs, values, and goals is __________.

Exploratory

In negotiation, the phase whose purpose includes exerting power and influence, settling disagreements, and achieving objectives is __________.

Hard Core Bargaining

In negotiation, the final phase aimed at ensuring all parties understand the specific terms and drawing up formal statements is __________.

Closure and Agreement

The power base derived from one's control of money or resources is known as __________ power.

Purse String

The power base derived from knowledge of the organization and the ability to use its policies and procedures is __________ power.

Bureaucratic

The power base derived from one's ability to ensure negative consequences or take something of value is __________ power.

Coercive

The power base derived from one's relationship with another person is known as __________ power.

Referent

According to the comparison shown, while Managers maintain the status quo, Leaders __________.

Challenge

In the Four Basic Leadership Style matrix, S1 represents High Directive and Low Supportive Behavior, which corresponds to the __________ style.

Directing

In the Four Basic Leadership Style matrix, S2 represents High Directive and High Supportive Behavior, which corresponds to the __________ style.

Coaching

In the Four Basic Leadership Style matrix, S3 represents High Supportive and Low Directive Behavior, which corresponds to the __________ style.

Supporting

In the Four Basic Leadership Style matrix, S4 represents Low Supportive and Low Directive Behavior, which corresponds to the __________ style.

Delegating

According to Maslow's Hierarchy of Needs pyramid, the 1st level at the top representing self-fulfillment needs is __________.

Self-Actualization

In Maslow's Hierarchy of Needs, food, water, warmth, and rest are classified as __________ needs, which rank 5th at the base.

Physiological

In McGregor's Theory X and Theory Y diagram, __________ management is described as an authoritarian, repressive style with tight control and no development.

Theory X

In Herzberg's Theory of Motivation, factors such as Achievement, Recognition, Responsibility, Challenge, Promotion, and Growth are classified as __________ factors.

Motivating

In Herzberg's Theory of Motivation, Company Policy, Supervision, Salary, and Job Security are classified as __________ factors.

Hygiene

The four phases of Change Management are Denial, Anger, Exploratory, and __________.

Commitment

A project is defined as a temporary endeavor undertaken to create a __________ product, service, or result.

unique

The five process groups of Project Management are Project Initiation, Project Planning, Project Execution, Project Monitoring and Control, and __________.

Project Closure

A Project Management Office that provides a consultative role with templates and best practices and holds a LOW degree of control is a __________ PMO.

Supportive

A PMO that takes direct control of projects by managing them directly and holds a HIGH degree of control is a __________ PMO.

Directive

The project life cycle shown below, where scope, time, and cost are determined as early as possible, is the __________ Life Cycle.

Predictive

The project process model shown below, where iterations develop the product through repeated cycles, is the __________ process model.

Iterative

In the Fishbone Diagram example, the main effect resulting from causes across People, Method, Measurement, Machine, Environment, and Materials is __________.

Missed Deadline

In the Communication Model shown below, information passes from Sender through Encoding, Transmission, Decoding, to Receiver, and returns as __________.

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