Business - 1.4 marketing and people

define staff as an asset

employers who view their staff as assets will value their employees and have concern for their welfare.

define staff as a cost

employers will likely focus on minimising cost

Advantages and disadvantages of temporary workers

ADS

• flexible when demand is high, when demand is low cut back on workers

• low cost but high efficiency

• fill short term needs

DIS

• not employed by the company

• less prodictive

• may require training and supervision costs

what is dismissal

when workers fail to meet the required standard or through misconduct.

what is redundancy

unemployment when there is no work

what is employee representation

when employers are part of a formal structure that in involves business decisions

why should businesses have formal employee representation

• employees views are known to management

• helps understanding of workplace issues

• help create an atmosphere of mutual understanding

Advantages of employer and employee representation

ADV

• increased empowerment and motivation = more committed to the objectives and strategy of the business

DIS

• time consuming = slows decision making = less productive = may create conflict between employee intrest

types of employee representation

• trade union

• work council

• employee committees

describe the recruitment process

• identify the vacancy

• produce job description and person specification

• advertise the vacancy

• short list applicants

• interview each candidate

• select the best candidate for the job and offer them the position.

Internal vs external recruitment

ADV (internal)

• cheaper - lower recruitment cost HR cost lower

• More informed process - internal candidates are already familiar with the organization and its culture. more motivated, increased staff retention

• faster process - more productive

ADV (external)

• larger pool of pottential workers - access to diverse skills and experiences from outside the organization.

• fresh ideas - innovative or more creative - helping operational process or production

• dont need to replace worker

EVALUTAION

• it depends upon : skill of the job, situation of the business

Different types of training

induction training

on the job training

off the job training