MKTG 2080: Principles of Marketing - Module 2: Analyzing the Market Environment (Vocabulary Flashcards)

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Vocabulary flashcards covering key terms from the lecture notes on analyzing the market environment.

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28 Terms

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Macroenvironment

The broad, external forces that influence marketing decisions, including culture, demographics, economics, political/legal factors, technology, social trends, and the physical environment.

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Immediate environment

The near, controllable factors around the company: the company itself, competitors, customers, corporate partners, and the physical environment.

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Company (in marketing environment)

Firms focus on satisfying customer needs and wants that align with their core competencies.

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Competitors

Other firms offering similar benefits; a company’s market position influences its advertising strategy and value-based marketing aims to outperform rivals.

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Corporate partners

Other companies that partner with the focal firm to create products or enhance value for consumers.

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Physical environment

The natural environment; sustainability concerns influence products and can be influenced by marketing (includes energy trends and green marketing, and concepts like greenwashing).

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Culture (macroenvironment)

The shared meanings, beliefs, morals, values, and customs of a group; culture varies across countries and regions.

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Demographics

Characteristics of populations used to identify consumer markets (age, income, education, gender, ethnicity); a common basis for segmentation.

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Social trends

Patterns in society such as sustainability, health and wellness, and efficient food use/distribution.

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Technology

Advances that create new products/services, new forms of communication, and new retail channels; includes AI, robotics, IoT, and raises privacy concerns.

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Economic environment

The state of the economy that affects how and how much people buy; factors include inflation, exchange rates, and interest rates.

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Political/Legal environment

Laws, government agencies, and policies that influence how businesses operate and promote fair competition.

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UN Sustainable Development Goals

Global goals guiding social, economic, and environmental progress toward sustainable development.

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Sustainability

Meeting present needs without compromising future generations; aims to reduce environmental harm and resource depletion.

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Greenwashing

Misleading claims about a product’s environmental friendliness to appear eco-friendly.

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Universal appeal

When needs and wants are similar across cultures, allowing products to appeal broadly across markets.

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Food use & distribution

Issue noting that a large portion of US food goes uneaten (around 40%), leading to waste and prompting calls for efficiency.

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AI (Artificial Intelligence)

Technology enabling machines to perform tasks that typically require human intelligence, used for insights, automation, and personalization in marketing.

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IoT (Internet of Things)

Network of connected devices collecting data and enabling new marketing opportunities and customer insights.

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Privacy concerns

Issues related to collecting, storing, and using consumer data; highlights the need for data protection and responsible practices.

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Federal Food and Drug Act (1906)

Established the FDA; prohibited adulterated or fraudulently labeled food and drug products.

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Federal Trade Commission Act (1914)

Created the FTC to regulate unfair competition and deceptive practices.

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Fair Packaging and Labeling Act (1966)

Requires packaging to disclose contents, manufacturer, and quantities.

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Child Protection Act (1966)

Prohibits sale of harmful toys and sets standards for child-resistant packaging.

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Federal Cigarette Labeling and Advertising Act (1967)

Requires cigarette packages to carry health warnings about smoking hazards.

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Consumer Product Safety Act (1972)

Created the Consumer Product Safety Commission to regulate safety standards for consumer products.

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Nutrition Labeling and Education Act (1990)

Requires nutritional information to be displayed on product labels.

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Telemarketing Sales Rule (1995)

Regulates telemarketing practices; penalties for fraudulent activities enforced by the FTC.