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31 Terms

1
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International marketing

The performance of business activities designed to plan, price, promote, and direct the flow of a company’s goods and services to consumers or users in more than one nation for a profit.

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WTO

An organization that oversees and promotes open trade agreements.

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Uncontrollable uncertainty

Created by uncontrollable elements in business environments.

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Domestic environment uncontrollable

Home-country elements that can directly affect the success of a foreign venture, such as political and legal forces, economic climate, and competition.

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Foreign environment uncontrollable

Business conditions in foreign countries, which can vary greatly in political stability, class structure, and economic climate.

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Duties of international marketers

Interpret the influence of each uncontrollable element on markets, adjust marketing efforts to different cultures, and be aware of their own cultural biases.

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Self-Reference Criterion (SRC)

An unconscious reference to one's own cultural values and experiences that can lead to biased decisions.

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Ethnocentrism

The belief that one's own country or culture is superior to others.

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Global awareness

Knowledge of world market potentials and global economic, social, and political trends.

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Balance-of-payments statement

A record of all financial transactions with other countries.

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GATT

A forum for countries to negotiate a reduction of tariffs and trade barriers.

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Current account

A record of all merchandise exports, imports, services, and unilateral transfers of funds.

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Capital account

A record of direct investments, portfolio investments, and short-term capital moves to and from countries.

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Reserves account

A record of exports and imports of gold, foreign exchange changes, and liabilities to foreign central banks.

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Tariff

A tax imposed by a government on goods entering its borders.

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Quota

A specific limit on the quantity or dollar value of a certain type of good that can be imported or exported.

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Voluntary export restraints (VERs)

Agreements between importing and exporting countries to restrict export volumes.

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Boycott

An absolute restriction against the purchase and importation of certain goods from other countries.

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Embargo

A refusal to sell to a specific country, which can include restrictions on travel.

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Omnibus Trade and Competitiveness Act of 1988

Legislation addressing trade fairness and U.S. competitiveness.

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General Agreement on Trade in Services (GATS)

The first multilateral agreement covering trade and investment in services.

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Trade-Related Investment Measures (TRIMs)

Principle that investment restrictions can be major trade barriers, included under GATT.

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Trade-Related Aspects of Intellectual Property Rights (TRIPs)

Agreement setting higher standards for intellectual property rights protection.

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Special drawing rights (SDRs)

An international reserve asset created by the IMF, representing an average base of value from major currencies.

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Culture

The sum of values, rituals, symbols, beliefs, and thought processes learned and shared by a group.

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Hofstede’s four dimensions

Individualism, Power Distance, Uncertainty Avoidance, Masculinity/Femininity; used to analyze cultural differences.

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Manifest Destiny

The 19th-century doctrine that the U.S. was destined to expand across North America.

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Monroe Doctrine

A U.S. policy opposing European colonialism in the Americas.

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Expropriation

The seizure of an investment by the government, typically with some reimbursement.

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Sustainable development

An approach to economic growth that considers wise resource management and equitable distribution.

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Cultural sensitivity

Awareness of cultural nuances to view culture objectively and appreciate differences.