The ability to think through complex systems and problems
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Controlling
The process of monitoring activities, measuring results and comparing them with goals, and correcting performance when necessary
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Creativity
The generation of meaningful ideas by individuals or teams
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Critical Thinking
The ability to diagnose situations and predict patterns of behaviors, which result in better decision-making
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Decisional Roles
Managerial roles in which managers are responsible for making judgments and decisions based on available information and analysis of the situation
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Effectiveness
The level to which people or organizations achieve agreed-upon goals
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Efficiency
The means of using the smallest amount of resources to achieve the greatest output
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Entrepreneur
Individuals who plan, organize, and lead high-risk business opportunities
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Entrepreneurial Mindset
The ability to quickly sense opportunities, take action, and get organized under uncertain conditions
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First-Line Managers
Managers who direct daily activities for producing goods and services
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Fixed Mindset
The belief that talents, intelligence, and abilities are set traits
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Growth Company
An organization that increases its annual revenue faster than its competitors in the same industry or market
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Growth Mindset
The belief that talent, intelligence, and abilities can be developed through dedication, effort, and persistence
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Habit
Something that is done often or regularly, sometimes on an unconscious level
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Improvisation
The art of spontaneously creating something without preparation
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Informational Roles
Managerial roles in which managers gather, assess, and communicate information to individuals and teams in support of the organization’s values, mission, vision, and goals
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Interpersonal Roles
Managerial roles in which managers build relationships with the people they work with and act as a public symbol for the many people they represent
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Large Organizations
Organizations with more than 500 employees
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Leading
The process of effectively motivating and communicating with people to achieve goals
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Management
The process of working with people and distributing an organization’s resources to achieve goals efficiently and effectively
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Managerial Roles
Organizational expectations that determine the actions of managers, including interpersonal, informational, and decisional roles
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Middle Managers
Managers who direct the work of first-line managers and are responsible for divisions or departments
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Midsize Organizations
Organizations with between 100 and 500 employees
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Mission
An organization’s central purpose, why it exists and what type of organization it is (for-profit or nonprofit)
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Multinational Corporation
An organization with operations in multiple countries and usually more than 10,000 employees that designs, develops, and sells products and services to customers all over the world
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Nonprofit Organizations
Organizations that are required by the Internal Revenue Service (IRS) to reinvest all profits back into the organization, as opposed to distributing that money to investors or employees
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Organization
A group of people working together to achieve a specific goal
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Organizing
The process of orchestrating people, actions, resources, and decisions to achieve goals
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Planning
The process of setting goals for the future, designing strategies, and deciding on the actions and resources needed to achieve success
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Relational Skills
The ability to collaborate and communicate effectively with others
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Self-efficacy
The belief and confidence in our own abilities to deal with certain situations
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Self-leadership
A process through which people intentionally influence their thinking and behavior to achieve their objectives
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Skills
Talents or abilities that enable a person to complete a particular task, interaction, or process effectively and efficiently
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Small Organizations
Organizations with fewer than 100 employees
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Start-up
A newly formed organization with limited or no operational history
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Student Organization
An organization formed to engage students further in the college experience through academic, political, religious, sports, environmental, and social action
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Technical Skills
The ability to perform job-specific tasks
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Top Managers
Managers who set the organization’s direction and make decisions that affect everybody
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Values
The core ethics and principles of an organization through meaningful statements and beliefs
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Vision
A description of what the organization hopes to achieve in the long term
Studied by 19 people
