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Beauty Angel
- 12 mins / room 1
- Cosmetic Red Light Therapy service with VibraShape
- Reduce fine lines/wrinkles by producing collagen
- Cosmetic Machine
Halotherapy
- 20 mins / room 2
- Infrared
- Promotes respiratory health, allergies/asthma
- 100-105 degrees
Wellsystem
-10 mins upg 15
- room 3
- full body dry-water massage
Revive IR Pro
- 20 mins / room 4
- Medical Grade LED Red Light Therapy Service
- 3 wavelengths of red light/infrared
- can treat muscle/joint pain
Spectrum 7
- 10 mins / room 5
- Medical Grade LED light therapy service
- 7 wavelengths of red light/infrared
Passion 40/3
- 15 mins / room 6
- build bed
- build melanin and lightly oxidize skin
Infrared Trim Pod
- 20 mins upg to 25/30 / room7
- 170 degrees
- burn 300 calories/2 pounds of water weight in first session
- detoxify + relieves aches and pains
Base Bed
- 10 mins / room 8
- Base bed
- Most UVB
- good for those who tan for medical purposes
Cold Plunge
- room 9
- process for 2 mins
- reccomend 3-5 mins
- most effective at 8 mins
- 46 degrees
Zero Gravity Massage Chair
- 10 mins upg 15/20 mins
- room 10
Versa Spa Pro
- room 11/14
- clear and bronze solution
- color boost, double legs, perfect, balance
- legs and face only
Sunrise 7200
- room 12 / 9 mins
- build bed
- standing
- 360 color/helps circulate blood > better tan
Sunrise 7200 Hybrid
- room 13 / 9 mins
- bronze/red light
- standing
- 360 color/helps circulate blood > better tan
Affinity 900
- room 16 / 12 mins
- bronze bed
- darkest results
Prestige 1600 Hybrid
- room 17 / 10 mins
- bronze bed
- red light therapy
Vitality Total Light Therapy (TLT)
- room 19/20
- 10 mins
- bronze bed
- blue and red light therapy
BASE BED
- contains the most UVB
- intensifiers/natural bronzers
BUILD BED
- UVB and UVB
- build melanin and oxidize color
- intensifiers/natural bronzers
BRONZE BEDS
- UVA
- oxidizes color
- natural/cosmetic bronzer
Intensifiers
- base and build beds
Natural Bronzers
- build and bronze beds
Cosmetic Bronzers
- bronze beds
- contains DHA
UVB
- base tan builder
- can cause redness if over exposed
UVA
- oxidizes melanin to give deeper/darker complexion, longer lasting tan
Red Light Therapy
accelerates the production of collagen and elastin protein
Infrared Therapy
enhances cell regeneration to help treat pain and inflamation
California Plan
- $29.99/month
- unlimited base sunbeds
- 15% off skincare
Flex Plan
- $69.95/month
- 4 sessions per month in any service of choice
- 15% off skincare
Wellness Plan
- $99.95/month
- all services excluding cryotherapy
- 25% skincare/apparel
- friends tan free
Elite Plan
- $129.95/month
- all services
- 25% skincare/appare;
- friends visit free
Why do we walk a guest to their room?
a. to bond with the guest and suggest products/services
b. to verify the room is clean
c. to make sure the time is set for the guest
d. all of the above
d. all of the above
What is California Suns cellphone and smartwatch policy?
They must be in the breakroom at all times
True or False: I am allowed to wear facial piercings when clocked in
False
When checking in a guest, what is required to have and show us in order to UV tan?
a. sandals
b. lotions
c. ID
d. eyewear
c. ID
d. eyewear
Who to call? I can't make my shift because I have the flu!
Option 3: District Leader
Who to call? The versa stopped spraying solution and we need help!
Option 2: Maintenence
Who to call? I need help with unfreezing a guests account
Option 1: Guest Services
Who to call? Our spa ran out of trash bags and toilet paper
Option 4: Inventory
True or False: If i am sick i can contact the hotline to contact leadership
True
If you can't make your shift, how far in advance should leadership be contacted?
4 hours
When opening the spa, you enter your 4 digit alarm code followed up with ___
1
When closing the spa, you enter your 4 digit alarm code followed up with ___
2
True or False: melanin is the pigment in our skin that allows you to tan when exposed to sunlight
True
How many initial visits should we do to establish a base tan?
Every 3-5 sessions in 8 days
How often should we rotate beds?
3-4 visits
True or False: rotating equipment allows you to build and bronze your melanin
true
What is it called when you are not getting any darker?
Tanning plateau
1 - Very Sensitive to Sunlight
Offer airbrush
2- Sensitive to Sunlight
3 minutes
3- Normal Sensitivity to Sunlight
4 minutes
4- Skin is Tolerant to Sunlight
5 minutes
5- Skin is Brown. Very Tolerant
5 minutes
6- Skin is Black. Extreme Tolerance
7 minutes
In the same level of bed, how do we increase session time?
1-2 minutes
What are the benefits of a stand up booth?
- 360 color
- improved blood circulation
When rotating to a higher level bed, how do we calculate the time for their new session?
Reduce the session by 1-2 minutes
What are the benefits of Red Light Therapy?
- accelerates collagen production and elastin proteins
To establish results, how often should someone be using Red Light Therapy in a week?
3-5 times a week
What are the benefits of the Beauty Angel?
Vibrashape (20k steps), and can help with fine lines, wrinkles, and cellulite
What is the name of the program that helps with muscle toning in the Beauty Angel
VibraShape
How many steps can you get in 10 minute session in the beauty angel?
20k
What is the difference between bronze and clear solution?
Bronze has instant color, leave on for 4-6 hours
Clear develops overtime, leave on for 6-10 hours
What are three things you should do to prep for your spray tan?
Shower, Shave, Exfoliate
True or False: I should wait 6-10 hours before showering after spraying with clear solution
True
True or False: I should wait 4-6 hours before showering after spraying with bronze solution
True
What are the customizations on the Versa Pro
double legs, color boost, balance, and perfect. You can also do face or legs only
How long does a spray tan last
5-7 days
True or False: after spraying i can wait up to 24 hours for full development?
True
Where do you apply barrier cream?
hands, feet, elbows and knees
Where should your hairnet be placed on your head for a spray tan
hairline. and behind your ears
How do you properly dry off after a spray?
Circular motions
Name the services that use infrared therapy
Revive, Spectrum 7, HaloTherapy, and TrimPod
True or False: the trimpod heats up to 170 degrees
True
What are the benefits of the trimpod
Detoxifying, burns 300 calories + 2 pounds of water weight
How many calories can someone lose in the trimpod
300
How long is the trimpod session., and what are the upgrades?
20 mins, upg 25,30 (2.50 per 5 min upg)
For maximum benefit how mant times should someone use Infrared Therapy?
1-3 times a week
What are the benefits of Halotherapy?
Can ease respiratory problems like allergies or asthma, also helps with muscle recovery
How long is the HaloTherapy session?
20 minutes
True or False: The revive IR only has infrared therapy?
False
If I am a member, how much will it cost me to use the Revive IR
$20
True or False: A zero gravity massage does not improve my tanning results?
False
How long is a zero gravity massage session and what are the upgraded times/price?
10 mins, upg 15,20 (every 5 mins is $2.50)
True or False: the wellsystem is a dry water massage?
True
How long is a well system massage session and what are the upgraded times/price?
10 mins, upg 15 for $2.50
What is the cold plunge temperature set to ?
46-50 degrees
What are the benefits of the cold plunge?
Mental clarity, muscle recovery, and brain function
What is the ideal session time for the cold plunge?
3-5 minutes
How much is the annual facility fee and when is it charged?
$30, 1st auto payment and anniversary month
When are the membership auto payments due
1st day of the month
True or false: to make changes on your account, you must do it by the 15th of the month
False
True or False: California sun is a commitment free establishment so members may cancel or make changes to their account at any times without enduring a fee
True
I am prepaying for my membership, when must this be done by?
Any day before the 1st (when auto pay processes)
What is stay and save?
$5 a month, you can "freeze" for as long as you'd like, and the $5 convert into points!
True or false: you can freeze for as long as you want
True
Can a person use their membership discount while on stay and save?
No
How can someone enroll in stay and save?
Email guest serices, on the callifornia sun website, and in store
How can someone upgrade/downgrade their membership and when does it take effect?
In store/Online, and it takes effect immediately
If i want to upgrade/downgrade membership, when can i do this?
Any day of the month
How can I cancel my membership?
Email guest services, hand write letter, on website