California Sun

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119 Terms

1
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Beauty Angel

- 12 mins / room 1

- Cosmetic Red Light Therapy service with VibraShape

- Reduce fine lines/wrinkles by producing collagen

- Cosmetic Machine

2
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Halotherapy

- 20 mins / room 2

- Infrared

- Promotes respiratory health, allergies/asthma

- 100-105 degrees

3
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Wellsystem

-10 mins upg 15

- room 3

- full body dry-water massage

4
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Revive IR Pro

- 20 mins / room 4

- Medical Grade LED Red Light Therapy Service

- 3 wavelengths of red light/infrared

- can treat muscle/joint pain

5
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Spectrum 7

- 10 mins / room 5

- Medical Grade LED light therapy service

- 7 wavelengths of red light/infrared

6
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Passion 40/3

- 15 mins / room 6

- build bed

- build melanin and lightly oxidize skin

7
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Infrared Trim Pod

- 20 mins upg to 25/30 / room7

- 170 degrees

- burn 300 calories/2 pounds of water weight in first session

- detoxify + relieves aches and pains

8
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Base Bed

- 10 mins / room 8

- Base bed

- Most UVB

- good for those who tan for medical purposes

9
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Cold Plunge

- room 9

- process for 2 mins

- reccomend 3-5 mins

- most effective at 8 mins

- 46 degrees

10
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Zero Gravity Massage Chair

- 10 mins upg 15/20 mins

- room 10

11
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Versa Spa Pro

- room 11/14

- clear and bronze solution

- color boost, double legs, perfect, balance

- legs and face only

12
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Sunrise 7200

- room 12 / 9 mins

- build bed

- standing

- 360 color/helps circulate blood > better tan

13
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Sunrise 7200 Hybrid

- room 13 / 9 mins

- bronze/red light

- standing

- 360 color/helps circulate blood > better tan

14
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Affinity 900

- room 16 / 12 mins

- bronze bed

- darkest results

15
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Prestige 1600 Hybrid

- room 17 / 10 mins

- bronze bed

- red light therapy

16
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Vitality Total Light Therapy (TLT)

- room 19/20

- 10 mins

- bronze bed

- blue and red light therapy

17
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BASE BED

- contains the most UVB

- intensifiers/natural bronzers

18
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BUILD BED

- UVB and UVB

- build melanin and oxidize color

- intensifiers/natural bronzers

19
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BRONZE BEDS

- UVA

- oxidizes color

- natural/cosmetic bronzer

20
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Intensifiers

- base and build beds

21
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Natural Bronzers

- build and bronze beds

22
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Cosmetic Bronzers

- bronze beds

- contains DHA

23
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UVB

- base tan builder

- can cause redness if over exposed

24
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UVA

- oxidizes melanin to give deeper/darker complexion, longer lasting tan

25
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Red Light Therapy

accelerates the production of collagen and elastin protein

26
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Infrared Therapy

enhances cell regeneration to help treat pain and inflamation

27
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California Plan

- $29.99/month

- unlimited base sunbeds

- 15% off skincare

28
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Flex Plan

- $69.95/month

- 4 sessions per month in any service of choice

- 15% off skincare

29
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Wellness Plan

- $99.95/month

- all services excluding cryotherapy

- 25% skincare/apparel

- friends tan free

30
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Elite Plan

- $129.95/month

- all services

- 25% skincare/appare;

- friends visit free

31
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Why do we walk a guest to their room?

a. to bond with the guest and suggest products/services

b. to verify the room is clean

c. to make sure the time is set for the guest

d. all of the above

d. all of the above

32
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What is California Suns cellphone and smartwatch policy?

They must be in the breakroom at all times

33
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True or False: I am allowed to wear facial piercings when clocked in

False

34
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When checking in a guest, what is required to have and show us in order to UV tan?

a. sandals

b. lotions

c. ID

d. eyewear

c. ID

d. eyewear

35
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Who to call? I can't make my shift because I have the flu!

Option 3: District Leader

36
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Who to call? The versa stopped spraying solution and we need help!

Option 2: Maintenence

37
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Who to call? I need help with unfreezing a guests account

Option 1: Guest Services

38
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Who to call? Our spa ran out of trash bags and toilet paper

Option 4: Inventory

39
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True or False: If i am sick i can contact the hotline to contact leadership

True

40
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If you can't make your shift, how far in advance should leadership be contacted?

4 hours

41
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When opening the spa, you enter your 4 digit alarm code followed up with ___

1

42
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When closing the spa, you enter your 4 digit alarm code followed up with ___

2

43
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True or False: melanin is the pigment in our skin that allows you to tan when exposed to sunlight

True

44
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How many initial visits should we do to establish a base tan?

Every 3-5 sessions in 8 days

45
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How often should we rotate beds?

3-4 visits

46
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True or False: rotating equipment allows you to build and bronze your melanin

true

47
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What is it called when you are not getting any darker?

Tanning plateau

48
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1 - Very Sensitive to Sunlight

Offer airbrush

49
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2- Sensitive to Sunlight

3 minutes

50
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3- Normal Sensitivity to Sunlight

4 minutes

51
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4- Skin is Tolerant to Sunlight

5 minutes

52
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5- Skin is Brown. Very Tolerant

5 minutes

53
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6- Skin is Black. Extreme Tolerance

7 minutes

54
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In the same level of bed, how do we increase session time?

1-2 minutes

55
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What are the benefits of a stand up booth?

- 360 color

- improved blood circulation

56
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When rotating to a higher level bed, how do we calculate the time for their new session?

Reduce the session by 1-2 minutes

57
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What are the benefits of Red Light Therapy?

- accelerates collagen production and elastin proteins

58
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To establish results, how often should someone be using Red Light Therapy in a week?

3-5 times a week

59
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What are the benefits of the Beauty Angel?

Vibrashape (20k steps), and can help with fine lines, wrinkles, and cellulite

60
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What is the name of the program that helps with muscle toning in the Beauty Angel

VibraShape

61
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How many steps can you get in 10 minute session in the beauty angel?

20k

62
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What is the difference between bronze and clear solution?

Bronze has instant color, leave on for 4-6 hours

Clear develops overtime, leave on for 6-10 hours

63
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What are three things you should do to prep for your spray tan?

Shower, Shave, Exfoliate

64
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True or False: I should wait 6-10 hours before showering after spraying with clear solution

True

65
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True or False: I should wait 4-6 hours before showering after spraying with bronze solution

True

66
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What are the customizations on the Versa Pro

double legs, color boost, balance, and perfect. You can also do face or legs only

67
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How long does a spray tan last

5-7 days

68
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True or False: after spraying i can wait up to 24 hours for full development?

True

69
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Where do you apply barrier cream?

hands, feet, elbows and knees

70
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Where should your hairnet be placed on your head for a spray tan

hairline. and behind your ears

71
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How do you properly dry off after a spray?

Circular motions

72
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Name the services that use infrared therapy

Revive, Spectrum 7, HaloTherapy, and TrimPod

73
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True or False: the trimpod heats up to 170 degrees

True

74
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What are the benefits of the trimpod

Detoxifying, burns 300 calories + 2 pounds of water weight

75
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How many calories can someone lose in the trimpod

300

76
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How long is the trimpod session., and what are the upgrades?

20 mins, upg 25,30 (2.50 per 5 min upg)

77
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For maximum benefit how mant times should someone use Infrared Therapy?

1-3 times a week

78
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What are the benefits of Halotherapy?

Can ease respiratory problems like allergies or asthma, also helps with muscle recovery

79
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How long is the HaloTherapy session?

20 minutes

80
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True or False: The revive IR only has infrared therapy?

False

81
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If I am a member, how much will it cost me to use the Revive IR

$20

82
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True or False: A zero gravity massage does not improve my tanning results?

False

83
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How long is a zero gravity massage session and what are the upgraded times/price?

10 mins, upg 15,20 (every 5 mins is $2.50)

84
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True or False: the wellsystem is a dry water massage?

True

85
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How long is a well system massage session and what are the upgraded times/price?

10 mins, upg 15 for $2.50

86
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What is the cold plunge temperature set to ?

46-50 degrees

87
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What are the benefits of the cold plunge?

Mental clarity, muscle recovery, and brain function

88
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What is the ideal session time for the cold plunge?

3-5 minutes

89
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How much is the annual facility fee and when is it charged?

$30, 1st auto payment and anniversary month

90
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When are the membership auto payments due

1st day of the month

91
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True or false: to make changes on your account, you must do it by the 15th of the month

False

92
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True or False: California sun is a commitment free establishment so members may cancel or make changes to their account at any times without enduring a fee

True

93
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I am prepaying for my membership, when must this be done by?

Any day before the 1st (when auto pay processes)

94
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What is stay and save?

$5 a month, you can "freeze" for as long as you'd like, and the $5 convert into points!

95
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True or false: you can freeze for as long as you want

True

96
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Can a person use their membership discount while on stay and save?

No

97
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How can someone enroll in stay and save?

Email guest serices, on the callifornia sun website, and in store

98
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How can someone upgrade/downgrade their membership and when does it take effect?

In store/Online, and it takes effect immediately

99
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If i want to upgrade/downgrade membership, when can i do this?

Any day of the month

100
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How can I cancel my membership?

Email guest services, hand write letter, on website