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Business
Organization that uses resources to meet the needs of customers by proving a product or service.
4 Business inputs
Land
Labor
Capital
Enterprise
4 Business functions
Human resource management
Finance and Accounts
Marketing
Operations
4 Sectors
Primary
Secondary
Tertiary
Quarternary
Entrepreneurs
Individual who takes financial risk of starting and managing a new venture
Intrapreneur
Someone within a large corporation who takes direct responsibility for turning an idea into a profitable finished product through using innovation
Steps to start a business
-Source capital
-Determining a location
-Building a customer base
Common issues of start-ups
-Lack of record-keeping
-Lack of finance and working capital
-Poor management skills
-Changes in business environment
Business plan
Written document that describes a business, its objectives and the market it is in, as well as the financials.
Public Sector
controlled by regional/national governments, and provides essential goods/services
Private Sector
Owned and run by private individuals and organizations that typically strive for a profit
Sole traders
Business owned by a single person
Advantages of sole trader
Quick to create
Retains full control of the company
Decision-making is quick
Disadvantages of sole trader
-Bears all risks and have unlimited liability
-Finance is limited
-Inability to exploit economies of scale
-Lack of continuity
Partnership
Commercial business owned by two or more people
Advantages of partnerships
-Improved continuity
-Partners are able to benefit from having more ideas -and share workloads/responsibilities
Disadvantages of partnerships
-Might be disagreements and conflicts
-Profits must be shared
-Unlimited liability is shared
Companies
Commercial business with limited liability and owned by their shareholders.
Private limited company
A company in which shares of it can only be sold or distributed privately, among families or close friends.
Public limited company
A company in which shares of it can be bought by and sold to any member of the public or institution.
Advantages of private limited company
-Control of the company is sustained
-Owners have limited liability
-Continuity
Disadvantages of a private limited company
-Restriction in source of finance, as cannot exploit selling of shares
-Lack of privacy
Advantages of a public limited company
-Easier to obtain finance for growth and evolution
-Easier to secure external sources of finance
-Economies of scale
-Limited liability and continuity
Disadvantages of a public limited company
-Lack of control
-Diseconomies of scale
-Alienation of the workforce
-Company is vulnerable to takeover
Social enterprise
An organization that uses commercial business practices to improve communities, the environment and human well-being rather than profits.
Cooperatives
Social enterprises owned and run by their members, strive to provide a service and to create value for their members, rather than a financial return for their member-owners.
Advantages of cooperatives
-Democratic style of business
-Limited liability
-Members own and control business rather than being governed by external investors
Disadvantages of cooperatives
-Difficult to attract shareholders/members as cooperatives main goal isn't to generate a financial return on investment.
-Limited resources
Microfinance providers
Type of banking service provided to start-ups/low-income earners.
Public-private-partnerships (PPP)
Organizations that are established by the government and one private sector organization
Advantages of PPP
-Risks are shared with both private and public sectors
-Government funding can help private firms to reduce the amount of money they need for investment projects
-Creative ideas and decision-making is effective, as both the government and private sector helps each other with this.
Disadvantages of PPP
-Potential conflicts of interests
-Costly for the private sector organization
-High-risk investments, as it involves many operational costs
non-profit social enterprises
Organization that acts in a business-like way but does not distribute its profits to owners or shareholders, but uses it to pursue its mission or vision.
Advantages of non-profit social enterprises
-Exempt from paying income taxes and corporate taxes
-Local communities and societies can aid with fundraising and donations
Disadvantages of non-profit social enterprises
-Source of finance is limited, only reliance is donations and external support
-Earnings of workers are often lowered
-Cost and financial control may not be stable as there is no expectation to earn a profit
NGOs
-Type of non-profit social enterprise that is neither part of a government nor a traditional for-profit business, and is ran by voluntary groups
Charities
Non-profit organizations that operate with he objective of promoting a worthwhile cause
Aim
Long-term goals of an organization
Objective
Targets an organization is trying to achieve (SMART)
SMART
Specific, measurable, achievable, realistic, time constrained.
CSR (Corporate social responsibility)
Refers to organization's duties to its internal and external stakeholders by behaving in a way that positively impacts society as a whole.
SWOT Analysis
Management tool to assess where a business is at the present time and how it is affected by external business environment.
Ansoff Matrix
Market penetration: Existing markets and existing products, focuses on promoting product in same market
Market Development: Business sells its existing products in new markets
Product Development: Business introduces new products into existing markets
Diversification: Business introduces new product in new market
Stakeholders
Individuals or organizations/groups with direct interest in the operations and performance of a particular business organization.
Internal stakeholders
Members that are directly in the organization, such as employees, managers, directors and shareholders
External Stakeholders
Not members of a business or organization yet have a direct interest in its operations and performance. Customers, suppliers, competitors, government and local community
STEEPLE Analysis
examines influences in external environment in which a business operates (Social, technological, economic, ethical, political, legal, environment)
Economies of scale
Cost-saving benefits of operating on a large scale, i.e the reduction in unit costs of production as an organization grows.
Diseconomies of scale
Diseconomies of scale are long run time period and occur as the cost per unit increases as the output increases.
Advantages of small organizations
-Enjoy independence in decision-making, freedom to operate independently from the demands of directors and shareholders
-Greater control and ownership of the business
-Closer relationship with customers
Advantages of large organizations
-Greater access to financial resources
-Less likely to fail and lower risk to owners
-Benefit from economies of scale
Internal Growth
When a company grows using its own resources, without involving other organisations
External growth
Business relies on third-party organizations for growth, e.g merger, acquisitions and franchising
Takeover
When one company purchases more than an existing company's shares by 50% in order to own a majority of said company.
Merger advantages
-Range of economies of scale gained through external growth
-Potential to enter new industries and geographic markets
-Could be a way for a business involved in the merger to survive due to its poor cash flow or financial difficulties
Disadvantages of Merger
-Resistance from employees, trade unions, managers and shareholders
-Not always successful and has a lot of risk, especially when entering a new market and diversifying
-Corporate culture clashes, different organizational structures and management styles.
-Diseconomies of scale
Joint Venture
Arrangement between two or more separate parties to pool their resources together to form a new legal entity
Strategic Alliance
Two or more businesses join forces to benefit from growth without any fundamental changes, and does NOT create an external entity.
Franchising
Refers to an agreement between a business giving legal rights to other organizations to sell products under the franchisor's brand name.
Advantages of franchising
-Expand the business without the need to raise finance and invest their own funds to make the business grow
-Fast method of business external growth
-Less stress of controlling a multitude of operations in your business, as the franchisee will control.
Disadvantages of franchising
-Very expensive for the franchisee
-Franchisee is charged an annual fee
-Franchisee lacks flexibility in decision making
-Diseconomies of scale can arise
Multinational Company
An organization that operates or owns/controls production in two or more countries, and has a base country for its headquarters.
Fishbone diagram
Diagram that identifies root causes of a problem or an issue
Decision Tree
A diagram that allows managers to visualize possible options and their probable outcomes
Forcefield Analysis
Framework for examining the factors for and against change
Gantt Chart
Planning tool that illustrates the sequencing and schedule of a particular project.
Define vision statement.
It is a philosophy, a vision set of principles which steers the direction and behaviour of an organization.
Long-term goals that the business sets.
It gives its employees a sense of purpose.
Define mission statement.
A business statement that explains why the business exists.
It includes business aims and most important values.
Companies’ focus.
They can change over time (not as common)