Staffing and Human Resource Management

Flashcards covering the fundamentals of staffing, human resource management processes, recruitment sources, selection tests, and training methods as described in the lecture notes.

Staffing

The managerial function of filling and keeping filled the positions in the organisation structure by identifying workforce requirements, followed by recruitment, selection, placement, promotion, appraisal, and development.

Workload Analysis

An assessment of the number and types of human resources necessary for the performance of various jobs and the accomplishment of organisational objectives.

Workforce Analysis

A process that reveals the number and types of human resources available within an organisation to determine if it is understaffed, overstaffed, or optimally staffed.

Recruitment

The process of searching for prospective employees and stimulating them to apply for jobs in the organisation.

Selection

The process of choosing from among the pool of prospective job candidates to find the best person for a specific position.

Orientation

Introducing a selected employee to other employees and familiarising them with the rules and policies of the organisation.

Placement

The act of an employee occupying the position or post for which the person has been selected.

Performance Appraisal

Evaluating an employee's current and/or past performance against certain predetermined standards.

Compensation

All forms of pay or rewards going to employees, including direct financial payments like wages and salaries, and indirect payments like employer-paid insurance.

Time-based Plan

A compensation method where salary and wages are paid daily, weekly, monthly, or annually.

Performance-based Plan

A compensation method where salary or wages are paid according to piecework, such as the number of units produced.

Internal Sources of Recruitment

Filling job vacancies from within the organisation, primarily through transfers and promotions.

Transfer

The horizontal movement of an employee from one job, department, or shift to another without a substantive change in responsibilities and status.

Promotion

The vertical shifting of an employee to a higher position involving increased responsibility, status, facilities, and pay.

Direct Recruitment

A method where a notice is placed on the notice-board of the enterprise and job-seekers assemble for on-the-spot selection, typically for unskilled or semi-skilled casual workers.

Casual Callers

A source of recruitment where organisations use a database of unsolicited applicants to fill vacancies as they arise.

Employment Exchange

Government-run agencies that match personnel demand and supply by serving as a link between job-seekers and employers.

Campus Recruitment

A recruitment practice where organisations maintain liaison with universities and institutes to hire qualified personnel directly from educational institutions.

Intelligence Test

A psychological test used to measure an individual's level of intelligence quotient ($IQ$), serving as an indicator of learning ability and decision-making capacity.

Aptitude Test

A measure of an individual's potential for learning new skills and their capacity to develop in the future.

Trade Test

A test designed to measure the actual existing skills, knowledge, and proficiency an individual possesses in a professional or technical area.

Interest Test

A test used to identify the pattern of interests or involvement of a person in specific types of jobs.

Training

A process to increase the aptitudes, skills, and abilities of employees to perform specific jobs, often oriented toward the current job position.

Education

The process of increasing the knowledge and understanding of employees to develop a logical and rational mind for understanding phenomena.

Development

Learning opportunities designed to help employees grow their personality, maturity, and potential capacities beyond current job performance.

Apprenticeship Programmes

An on-the-job training method where a trainee works under the guidance of a master worker for a prescribed period to acquire high-level skills.

Job Rotation

A training method involving shifting a trainee from one department or job to another to provide a broader understanding of the total organisation.

Vestibule Training

An off-the-job training method where employees learn on actual equipment in a simulated work environment created away from the actual work floor.

Programmed Instruction

A training method where information is broken into logical, sequential units and the trainee learns by answering questions or filling in blanks.

Six Sigma

A measure of quality used by entities like $NTBSC$ ($Dabbawalas$) to represent an extremely low error rate, such as one in $16$ million or $99.999996\%$.