%%**services that are bought by customers**%% for their own use
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producer goods
goods produced ^^**for other businesses to use**^^
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producer services
services to help other businesses
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what makes a product successful
1. satisfy existing needs and wants of consumers 2. design - performance, reliability, quality and it should be consistent with the brand image 3. capable of stimulating new wants from the consumer 4. reasonable prices 5. unique from competitors from competitors
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steps to developing a new product
1. generate ideas 2. select and idea to research further 3. decide if product will sell well 4. develop a prototype 5. test the market in one area 6. launch
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benefits of developing a new product
* unique selling point * diversification * allows expansion into new markets
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costs of developing a new product
* carrying out market research * producing of prototypes * lack of sales if the market research goes wrong
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importance of brand image
* gives product a USP * leads to loyalty * assurance of higher quality * competitive advantage
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roles of packaging
1. protects product 2. easy to transport 3. easy to open and use 4. suitable for product to fit in 5. eye-catching 6. carries information about the product 7. promotes the brand image
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product life cycle
^^**the stages a product will pass through**^^ from its introduction through its growth until its mature and then finally its decline