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What are closed questions?
Questions in which the individuals select their response from a choice of predetermined options
What are strengths of closed questions?
quantitative data - easy to compare
easier to analyse/interpret
What are weaknesses of closed questions?
limited response - no reasoning
less detail
What are open questions?
Questions where individuals can respond in any way they like and not restricted in any way
What are strengths of open questions?
qualitative data - detail
provides context/resoning
What are weaknesses of open questions?
hard to interpret
hard to compare responses
What are rating scales?
Presents users with an item and asks them to select from a number of choices with its options representing degrees of opinion
What are likert scales?
A type of question that measures attitudes using a participants response to a statement (usually from strongly disagree - strongly agree)
What are semantic differentials?
A type of question that asks participants to rate rate their responses between an opposing pair of descriptive words
What are strengths of rating scales?
produce quantitative data
allow measurement of more complex attitudes
What are the weaknesses of rating scales?
lack detail so participants cannot express opinions fully, lowers validity
central tendency bias