Chapter 4: Digital technology - Making the Difference

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Last updated 12:39 PM on 8/31/26
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7 Terms

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Digital Technology

  1. uses of: [ErinSangatNakDuitAlot]

  • electronic devices

  • systems

  • networks

  • software

  • data analytics

  • AI and smart devices

  1. Digital information is represented using binary code: 0s and 1s.

  2. Supports: [GirlsPleaseStopSlaying]

  • generating

  • processing

  • storage

  • sharing of information

  1. Improves: [CatsAreEverythingInAworld]

  • communication

  • automation

  • efficiency

  • innovation

  • access to information


2
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Key Components of Digital Technology

  1. HARDWARE:

  • Physical devices — computers, smartphones, sensors, servers, processors, storage and networking equipment.

  1. SOFTWARE:

  • Programs and applications — operating systems, browsers, mobile apps, enterprise systems and analytical tools.

  1. DATA

  • Digital Information — text, images, audio, video, sensor readings and transactions


3
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From Analog to Digital

  1. Analog

  • info represented using continuous signals and physical media

  1. Digital

  • info encoded into binary form — easier processing, storage, reproduction

  1. Difference [FasterErinGreaterIncome]

  • faster communication

  • efficient storage

  • greater accuracy

  • increased automation


4
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Digital Technology Across Sectors

[HariCeninErinBayarSemuaEtokEtok]

  1. Health/Wealth — telemedicine, EHR, wearables devices (improve healthcare delivery) and AI diagnostics (early disease detection & personalised treatment)

  2. Communication — messaging, video conferencing and digital publication (real-time/low-cost/faster distributions) [Microsoft Teams, Zoom, WhatsApp]

  3. Education/Reseach — E-learning, LMS, databases and data analysis (global knowledge resources/improve data analysis, collaboration and productivity)

  4. Banking/Finance — digital banking, e-wallets, QR payments (enable cashless), blockchain (new approaches to decentralised transactions)

  5. Social/Entertainment — SocMed, streaming (access to music, movies and others), VR/AR and digital content (reshape communications & social interaction)

  6. Economic/Business — E-commerce, cloud (customer management and collaboration) , digital marketing, RPA and remote work (collaboration tools support remote work)

  7. Engineering/Manufacturing — Robotics, IoT (enable real time machine monitoring, quality control and supply chain visibility), 3D printing (Supports rapid prototyping and additive manufacturing), Industry 4.0


5
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Challenges of Digital Technology

[DoubleDChopsEarning]

  1. digital divide — unequal access to reliable internet and digital devices

  2. Data Privacy — personal information may be collected, shared or misused

  3. Cybersecurity — connectivity increases exposure to hacking, identity theft and ransomware

  4. Ethical Dilemmas — surveillance and AI decisions raise questions about fairness and rights


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Opportunities for Innovation

[SayaCumaAqilEater]

  1. supports startups and news business models — e-commerce, fintech, subscriptions

  2. create new services — healthcare, education, finance

  3. allows businesses to access global markets without physical presence

  4. enables entrepreneurship, collaboration, and technology driven economic. growth


7
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Ethical Considerations

[AliTamparPerempuanHanyaErindiSayangi]

  1. AI Bias — biased raining data can produce unfair outcomes

  2. Transparency — should be explainable and accountable

  3. Privacy & Security — organisations should safeguard personal information

  4. Human Values — should respect dignity, well-being and freedom

  5. Employment — automation increases the need for retraining and reskilling

  6. Social good — can help address challenges such as poverty and education.