buisness managment

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42 Terms

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Planning:

involves setting goals and making decisions about what needs to be done.

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Organizing:

determining how plans can be accomplished most effectively and arranging resources to complete the work.

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Implementing/Directing/Leading:

requires working with employees to ensure they are motivated and guided and get the work done.

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Controlling:

involves evaluating results to determine if the company’s objectives have been accomplished as planned.

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Managers:

people who complete all four functions of management.

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Behavioral Management:

Directed at organizational improvement through understanding employee motivation and behavior.

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Quality Management:

a total commitment by everyone in an organization to improve the quality of procedures and products.

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Administrative Management:

identifies the most effective practices for organizing and managing a business.

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Just-in-time Inventory:

a method of inventory control whereby the company maintains very small inventories and receives materials just in time for production.

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Exporting:

the selling of products and services to buyers in other countries.

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Importing:

the buying of products and services from sellers in other countries.

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International Licensing:

Occurs when one company allows a company in another country to use its name, products, or processes.

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Accounts Payable:

amounts a company owes to suppliers for items or services purchased on credit.

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Management

the process of accomplishing the goals of an organization through the effective use of people and other resources.

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Classical Management

studies the way work is organized, and the procedures used to complete a job in order to increase worker productivity.

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Work Schedules

documents that identify the tasks to be done, employees assigned to the work, and The time frame for completion of each task

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What-if analysis

systematic way to Explore the consequences of specific choices using computer software

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team trust

psychologically safe, trust each other to speak up, take risks, and be vulnerable without fear.

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Better Ways to Manage and Motivate Employees

Simplify performance reviews, more frequent conversations, Train managers, employees≠numbers, Reward teamwork

Simplify performance reviews so they’re easier and more flexible.

Have more frequent conversations about expectations and progress to boost engagement.

Train managers to lead meaningful check-ins with their teams.

Know employees beyond the numbers—good coaching means understanding them as people.

Reward teamwork, not just individual success, to encourage collaboration.

Only 22% of employees strongly agree their pay motivates them to act in the company’s best interest.

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SWOT analysis

Examination of the organizations internal strengths and weaknesses as well as the external opportunities and threats

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Decentralized Organization

dividing a large business into smaller operating units, and giving managers who head the units almost total responsibility and authority for operations.

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Quantity Standards

establish the expected Amount of work to be accomplished.

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Quality Standards

describe expected consistency in production and performance.

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Time Standards

the established amount of time needed to complete an activity.

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Glass ceiling

is an invisible barrier to job advancement.

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Ethics

Moral conduct standards individually set defining what behavior is considered right or wrong

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Business ethics

is a collection of principles and rules that define right and wrong conduct for an organization.

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Culture

refers to the customs, beliefs, values, and patterns of behavior of the people of a country or group.

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Low-context culture

a culture In which people communicate directly and explicitly

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High-context culture

a culture in which communication occurs through nonverbal signs and indirect suggestions

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monopoly

Monopoly exists when only one company provides a product without competition from other companies

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Federal Trade Commission-

Works to prevent fraudulent deceptive and unfair business practices. They also provide information to help consumers spot, stop, and avoid scams and fraud.

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Intellectual property

consists of creations of the mind.

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Patent

is an agreement in which the federal government gives an inventor the sole right for 20 years to make use and sell an invention or a process

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Copyright

is similar to a patent in that the federal government gives an author the sole right to reproduce, publish, and to sell a literary - artistic work for the life of the author plus 70 years

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Trademark

is a distinguishing name, symbol, or special mark placed on a good - service that is legally reserved for the sole use of the owner

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Accounts receivable

Shows what each customer purchases pays and owes

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Balance sheet

A financial statement that reports a business's assets liabilities and capital on a specific date

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Liabilities

are claims against assets–what a company owes

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Capital

Is the value of the owners investment in the business after subtracting liabilities from assets

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Cost of goods sold

includes all of the costs and expenses directly related to the production of goods.

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Production scheduling

identifying the steps required in a manufacturing process, the time required to complete each step, and the sequence of the steps.