Human performance ( Chapter 1 > required skills and knowledge )

Challenges for modern commercial jet crew

1. High altitude

2. High speed

3. Automation

4. Flight crew

Threat due to working conditions include

1. Physical health

2. High intensity

3. Long duration

4. Time zones

5. Rosters

6. Complex ops and technology

7. Hazardous attitudes

Safety culture

Upper levels of management provide required sources.

The accountability of an organisation to maintain a good safety culture lies with the management.

What is threat, error management ( TEM )

Threat and error management is an overarching safety concept regarding aviation operations and human performance

Errors

Are an action or inaction by an operational person that leads to deviations from organisational or operational persons intentions and expectation

Threats

Are external events that occur beyond the influence of the flight crew

Counter measures

Are employed to prevent threat or errors developing into undesired aircraft state

What phase of flight do most aircraft accidents occur?

Landing phase

What percentage do human factors contribute to aviation incidents

70% > 80%

How has flight safety improved

1. Standardisation through ergonomics

2. Standardisation through SOPs

   SOP > standard operating procedure

How much can human error be reduced

1 in 1000 times after methodical training

Competency

A combination of skills, knowledge and attitudes required to perform a task to the prescribed standard

The 8 core competencies of a pilot are

1. Application of procedures

2. Communication

3. Aircraft flight path management using automation

4. Aircraft flight path management using manual control

5. Leadership and teamwork

6. Problem solving and decision making

7. Situational awareness

8. Workload management