[F5-FORMATIVE]: Fifth Formative Assessment

Identify what is described in the following statement: The primary purpose of this type of organization is to serve its clients.

Group of answer choices

Mutual Benefit Association

Commonweal Organization

Business Concerns Organization

Service Organization

Service Organization

Which of the following is not a function of horizontal or lateral communication?

Group of answer choices

Task Coordination

Conflict Resolution

Project Reporting

Problem Solving

Project Reporting

Determine if the following statement is true or false:

Culture occurs at the physical and corporate levels.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

Workers who have a high in-group collectivism orientation are less family-oriented compared to those belonging to other cultures.

Group of answer choices

True

False

False

What type of informal communication network is linear and flows from one person to another?

Group of answer choices

Cluster Network

Single-Strand Network

Probability Communication Network

Gossip Communication Network

Single-Strand Network

Identify what is described in the following statement: It is a system of willfully-managed activities of two or more individuals.

Group of answer choices

Organization

Communication

Networks

Ethics

Organization

What type of upward communication contains reports about tasks and projects currently assigned to employees?

Group of answer choices

Employee Silence

Critical Upward Communication

Organizational Procedures and Practices

Task-at-hand

Task-at-hand

What Organizational Communication Perspective is applied in the following situation?

The manager negotiates with the employees the deadline of the reports. This is to make sure that the timeline is realistic and the completion of the task is achievable.

Group of answer choices

Classical Perspective

Human Relations Perspective

Human Resources Perspective

Human Resources Perspective

Which of the following statement is not true about Ethics?

Group of answer choices

It is a field of study.

It is based on just a single standard.

It draws from cultural values.

It can affect how people behave.

It is based on just a single standard.

Determine if the following statement is true or false:

Culture is something a person is born with and cannot be learned through constant interaction with one's environment.

Group of answer choices

True

False

False

Determine if the following statement is true or false:

At the institutional level, culture is embodied in the organization.

Group of answer choices

True

False

True

Identify what is being described in the following statement: It includes business guidelines that inform employees of the right behavior expected from them while they are in the company.

Group of answer choices

Professional Code of Ethics

Corporate Code of Ethics

Corporate Code of Ethics

Determine if the following statement is true or false:

At the implicit level indicates people's recognition of the existence of organizational culture.

Group of answer choices

True

False

True

Identify what is described in the following statement: It is the exchange of messages through symbols.

Group of answer choices

Organization

Ethics

Networks

Communication

Communication

Which Organizational Communication Perspective includes the creation of hierarchies or multiple levels of employees to ensure productivity?

Group of answer choices

Human Relations Perspective

Human Resources Perspective

Classical Perspective

Classical Perspective

Determine if the following statement is true or false: Corporate code of ethics follows the organization's core values.

Group of answer choices

True

False

True

What Organizational Communication Perspective is applied in the following situation?

When recruiting, Pedro looks for a candidate with the skills and abilities to perform the job. He believes that they should not be spending money on additional training. The employee must immediately know what to do upon being hired.

Group of answer choices

Classical Perspective

Human Relations Perspective

Human Resources Perspective

Classical Perspective

Determine if the following statement is true or false:

At the psychological level, culture is integrated into an organization's system.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

Company employees' behavior can be shaped through strategies used by human resources managers and senior management.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

Culture is at two levels, psychological and institutional.

Group of answer choices

True

False

True

Which Organizational Communication Perspective claims that employees are the most important assets and commits to their welfare and development?

Group of answer choices

Classical Perspective

Human Relations Perspective

Human Resources Perspective

Human Resources Perspective

Determine if the following statement is true or false:

Culture is learned through one's continuous exposure to an environment, and interaction with people.

Group of answer choices

True

False

True

Identify what is described in the following statement: It is a type of organization that is centered on providing for its members.

Group of answer choices

Mutual Benefit Association

Service Organization

Commonweal Organization

Business Concerns Organization

Mutual Benefit Association

Which Organizational Communication Perspective fails to recognize the differences among employees in creating company policies and procedures?

Group of answer choices

Human Resources Perspective

Human Relations Perspective

Classical Perspective

Classical Perspective

What ethical perspective that gives importance to the benefits and security of one's friends, group, or community?

Group of answer choices

Justice

Altruism

Cultural Relativism

Social Relativism

Social Relativism

Determine if the following statement is true or false:

Rules and policies in an organization affect corporate culture.

Group of answer choices

True

False

True

Face-to-face interactions are the most challenging in international business cultures.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

People who come from countries that have high power distance cultures are less likely to be dominating.

Group of answer choices

True

False

False

Determine if the following statement is true or false: Professional code of ethics is universally applied.

Group of answer choices

True

False

False

What type of downward communication provides steps in performing a job or ways to behave in the workplace?

Group of answer choices

Employee Indoctrination

Feedback

Job Rationales

Procedures and Practices

Procedures and Practices

Based on the Ethical Matrix, which one refers to an ethical dilemma with a bad mean that leads to a good end?

Group of answer choices

Machiavellian Ethic

Subjective Ethic

Ethical Behavior

Unethical Behavior

Machiavellian Ethic

Which Organizational Communication Perspective views companies as machines?

Group of answer choices

Human Resources Perspective

Human Relations Perspective

Classical Perspective

Classical Perspective

Determine if the following statement is true or false:

Company leaders who have a high sense of institutional collectivism can encourage the participation of their employees in social groups.

Group of answer choices

True

False

True

What type of downward communication occurs when a subordinate receives an evaluation of his or her performance from a supervisor?

Group of answer choices

Feedback

Job Rationales

Employee Indoctrination

Procedure and Practices

Feedback

Determine if the following statement is true or false: Each field or industry has its own professional code of ethics.

Group of answer choices

True

False

True

Which Organizational Communication Perspective discourages friendliness and personal interactions to be involved in the organization?

Group of answer choices

Human Relations Perspective

Classical Perspective

Human Resources Perspective

Classical Perspective

Which Organizational Communication Perspective is the oldest?

Group of answer choices

Human Relations Perspective

Classical Perspective

Human Resources Perspective

Classical Perspective

Which of the following is not a definition of ethics?

Group of answer choices

related to operable cultural value systems

the distortion of information to attain personal gains

an analysis of cultural values based on truth and justice

concerned with moral principles that influence human behavior

the distortion of information to attain personal gains

Determine if the following statement is true or false: All businesses follow the same corporate code of ethics.

Group of answer choices

True

False

False

Which Organizational Communication Perspective focuses on the development of behaviors and motivations of employees?

Group of answer choices

Human Relations Perspective

Human Resources Perspective

Classical Perspective

Human Resources Perspective

Identify what is described in the following statement: It is the type of communication that involves gossip communication and cluster networks.

Group of answer choices

Upward Communication

Downward Communication

Informal Communication

Formal Communication

Informal Communication

Identify what is described in the following statement: It is a type of communication that includes messages coming from the top management to the individuals in the lower rung of the hierarchy.

Group of answer choices

Upward Communication

Downward Communication

Informal Communication

Formal Communication

Downward Communication

Based on the Ethical Matrix, which of the options applies to the following situation?

Joshua usually uses the company phone lines to make reservations for personal vacations while on company time. He has never been caught and he gets to finish personal errands while working at the same time.

Group of answer choices

Machiavellian Ethic

Unethical Behavior

Ethical Behavior

Subjective Ethic

Unethical Behavior

Which of the following is a communication application of subjectivism?

Group of answer choices

communication must benefit the receiver of the message

communication is tailored to one's culture

the communicator decides what constitutes ethical communication

people communicate in a way that is acceptable to the interest of their community

the communicator decides what constitutes ethical communication

Which of the following is a communication application of cultural relativism?

Group of answer choices

communication is tailored to one's culture

people communicate in a way that is acceptable to the interest of their community

communication must benefit the receiver of the message

the communicator decides what constitutes ethical communication

people communicate in a way that is acceptable to the interest of their community

What Organizational Communication Perspective is applied in the following situation?

The owner of a restaurant who had been running it for 10 years decided to improve it. He wanted to make foodservice faster, sell cheaper, and worry less about the replacement of cooks and servers. They redesigned their food preparation area to work less like a restaurant and more like an assembly line of car production.

Group of answer choices

Classical Perspective

Human Resources Perspective

Human Relations Perspective

Classical Perspective

Based on the Ethical Matrix, which of the options applies to the following situation?

The new Structural Engineer never shows up on time and distracts people in the workplace. You reported him to your boss but were told to ignore him since he is the son of the company president. The new guy learned about what you did and gave you a hard time at work.

Group of answer choices

Ethical Behavior

Subjective Ethic

Unethical Behavior

Machiavellian Ethic

Machiavellian Ethic

Which Organizational Communication Perspective views workers as merely a way to accomplish work?

Group of answer choices

Classical Perspective

Human Resources Perspective

Human Relations Perspective

Classical Perspective

Identify what is described in the following statement: It is a means to exchange experiences and values and to share knowledge and meanings.

Group of answer choices

Communication

Ethics

Networks

Organization

Communication

Which of the following is a business application of justice as an ethical perspective?

Group of answer choices

behavior in an organization should be directed into doing good for others

organizational culture dictates what is ethical

people should act in a way that meets the interests of their social networks

business decisions weigh their effect on important stakeholders

business decisions weigh their effect on important stakeholders

Based on the Ethical Matrix, which of the options applies to the following situation?

You met a friend who works as a Manager in a company which your firm does business with. You had lunch together and you picked up the check. After this, you submitted the receipt for reimbursement because it was a "business lunch." You got the reimbursement.

Group of answer choices

Subjective Ethic

Unethical Behavior

Machiavellian Ethic

Ethical Behavior

Machiavellian Ethic

What Organizational Communication Perspective is applied in the following situation?

Neo Enterprises believes the importance of employees in the company's success. Thus, they take good care of them. They make sure that they adjust the lighting and temperature of the offices, and that all the offices have a designated pantry where the workers can take a break.

Group of answer choices

Human Resources Perspective

Human Relations Perspective

Classical Perspective

Human Resources Perspective

Determine if the following statement is true or false:

A manager who scores low on power distance usually gets the opinion of the subordinates before making decisions.

Group of answer choices

True

False

True

Identify what is described in the following statement: It has a management structure that determines the relationships between positions and responsibilities.

Group of answer choices

Organization

Ethics

Communication

Networks

Organization

Determine if the following statement is true or false:

Corporate culture can be developed through activities that practice and promote it.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

Corporate culture does not exist in all organizations.

Group of answer choices

True

False

False

What type of upward communication can be interpreted as a form of employees' disengagement, attempt to show cooperation, or a form of self-defense during workplace conflict?

Group of answer choices

Task-at-hand

Critical Upward Communication

Organizational Procedures and Practices

Employee Silence

Employee Silence

What ethical perspective is prioritizes doing what is best for others?

Group of answer choices

Justice

Altruism

Cultural Relativism

Social Relativism

Altruism

Rules and policies are the only important aspects to address to resolve cultural differences in international business.

Group of answer choices

True

False

False

What type of upward communication involves issue-selling, whistle-blowing, and championing?

Group of answer choices

Critical Upward Communication

Employee Silence

Organizational Procedures and Practices

Task-at-hand

Critical Upward Communication

Cultures who have high uncertainty avoidance often do not depend on the social standards and procedures to be prepared for the future.

Group of answer choices

True

False

False

Identify what is described in the following statement: It is a type of communication that has two forms that strictly observe the rules and policies in an organization.

Group of answer choices

Informal Communication

Downward Communication

Formal Communication

Upward Communication

Formal Communication

Which of the following is not a basis of business ethics?

Group of answer choices

Laws

Social Norm

Cultural Values

Economic System

Economic System

Identify what is described in the following statement: It consists of messages that are transmitted from the bottom to the higher rungs of the hierarchy in an organization.

Group of answer choices

Downward Communication

Upward Communication

Formal Communication

Informal Communication

Upward Communication

What ethical perspective draws from an individual's cultural or legal system of values?

Group of answer choices

Cultural Relativism

Social Relativism

Justice

Altruism

Cultural Relativism

Which Organizational Communication Perspective focuses on the impersonal side of the business to maximize productivity?

Group of answer choices

Classical Perspective

Human Relations Perspective

Human Resources Perspective

Classical Perspective

Identify what is described in the following statement: It is a type of organization focused on succeeding for the organization itself.

Group of answer choices

Commonweal Organization

Service Organization

Business Concerns Organization

Mutual Benefit Association

Business Concerns Organization

Determine if the following statement is true or false: Corporate code of ethics sets the guidelines on the right conduct of each employee in an organization.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

The integration of the ideals of a company in the symbols company use like logos can improve the promotion of positive corporate culture.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

Multinational Companies often have similar organizational styles which made them successful in their industries.

Group of answer choices

True

False

False

What ethical perspective is based on the principles that value basic liberties, gives equal opportunities to all, and prioritizes the destitute?

Group of answer choices

Cultural Relativism

Social Relativism

Justice

Altruism

Justice

Which Organizational Communication Perspective has the goal of creating fulfilled and productive workers?

Group of answer choices

Classical Perspective

Human Resources Perspective

Human Relations Perspective

Human Relations Perspective

Determine if the following statement is true or false:

Human interaction leads to the creation of culture.

Group of answer choices

True

False

True

Determine if the following statement is true or false:

Culture represents the customs and beliefs of the employees and has nothing to do with their attitudes.

Group of answer choices

True

False

False

Determine if the following statement is true or false:

Stories of the past failures and successes of the company have nothing to do with corporate culture but are shared to inspire the employees.

Group of answer choices

True

False

False

Identify what is described in the following statement: It is a type of communication that can be considered as a top-to-bottom approach to organizational communication.

Group of answer choices

Informal Communication

Downward Communication

Formal Communication

Upward Communication

Downward Communication

Based on the Ethical Matrix, which one refers to an ethical dilemma with a good mean that leads to a bad end?

Group of answer choices

Ethical Behavior

Unethical Behavior

Machiavellian Ethic

Subjective Ethic

Machiavellian Ethic

Based on the Ethical Matrix, which one refers to an ethical dilemma with a good mean leading to a good end?

Group of answer choices

Ethical Behavior

Unethical Behavior

Machiavellian Ethic

Subjective Ethic

Ethical Behavior

Which Organizational Communication Perspective focuses on the members of an organization rather than on rules and procedures?

Group of answer choices

Human Relations Perspective

Classical Perspective

Human Resources Perspective

Human Relations Perspective

Determine if the following statement is true or false: Professional code of ethics details the roles, obligations, and responsibilities of both the employer and employee.

Group of answer choices

True

False

True

Identify what is described in the following statement: It is considered to be a bottom-up approach to organizational communication.

Group of answer choices

Formal Communication

Upward Communication

Downward Communication

Informal Communication

Upward Communication

Determine if the following statement is true or false:

Managers who score high on power distance have a tendency to take control of all decision-making.

Group of answer choices

True

False

True

What type of downward communication involves statements of the purpose of specific jobs?

Group of answer choices

Procedures and Practices

Job Rationales

Feedback

Employee Indoctrination

Job Rationales

Which Organizational Communication Perspective has the potential to improve employee retention and productivity as companies invest in guaranteeing the satisfaction of the employees?

Group of answer choices

Classical Perspective

Human Relations Perspective

Human Resources Perspective

Human Resources Perspective

Which of the following is a communication application of social relativism?

Group of answer choices

communication is tailored to one's culture

people communicate in a way that is acceptable to the interest of their community

the communicator decides what constitutes ethical communication

communication must benefit the receiver of the message

people communicate in a way that is acceptable to the interest of their community

Determine if the following statement is true or false:

Companies with high humane orientation are more likely to implement rules without consulting their employees.

Group of answer choices

True

False

False

What type of downward communication comprises processes of imparting the company's ideologies to employees?

Group of answer choices

Employee Indoctrination

Procedures and Practices

Job Rationales

Feedback

Employee Indoctrination

Which of the following is a communication application of altruism?

Group of answer choices

people communicate in a way that is acceptable to the interest of their community

communication is tailored to one's culture

communication must benefit the receiver of the message

the communicator decides what constitutes ethical communication

communication must benefit the receiver of the message