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Section 1
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What is Information technology?
Information technology (IT) can be described as the use of computers, storage, communication and other physical devices to create, process and exchange all forms of electronic data
Information technology (IT) involves using computers, storage, communication, and other devices to create, process, and share electronic data.
The term used to refer to using equipment to create, process and share electronic data
The use of technology to process data into useful information
Name the THREE fields of study that IT merges
Computer Science, ICT - Information and Communications Technology, and OA -Office Automation
What is a computer system?
The complete installation of hardware, software, users, procedures and data
What is a computer?
A device that accepts digital input, processes it based on a set of instructions and produces a useful result (information)
List the 5 types of computers in order of processing speed and size (Descending)
Supercomputer - Cray
Mainframe - IBM zEnterprise system, Unisys and Fujitsu
Desktop
Personal Computer/Mobile Devices - laptops, phones, laptops
Embedded Systems - controllers in microwaves, car ignition systems, gps in cars
What is a supercomputer used for?
Weather forecasting (Caribbean Hurricane Network)
Code breaking (cryptoanalysis)
Physical Simulations
Climate research
Gas exploration
What are advantages and disadvantages or supercomputers?
Advantages: processes large inputs of data within short amounts of time
Disadvantages: extremely expensive, require secure and clime-controlled buildings
What is a mainframe computer used for?
processing transactions related to logistics (tracking, billing, delivery, etc)'
national and international payments and transactions (credit card transaction processing)
processing e-commerce transactions (online purchase)
What are advantages and disadvantages of mainframe computers?
Advantages: has a large storage capacity, has a fast CPU, are reliable
Disadvantages:purchase and maintenance of mainframes are expensive, needs highly skilled IT personnel for operation and maintenance, consume significant electricity and generate a lot of heat.
What is a desktop computer used for?
A desktop system is used for common business tasks (sending emails, booking a ticket, surfing the internet, watching youtube videos, playing games)
What are advantages and disadvantages of desktop computers?
advantages: affordable, small enough to fit on a desk, less heat build up
disadvantages: not portable, setup can be complicated and involve many wires, needs external power
What are advantages and disadvantages of mobile devices?
advantages: portable, compact, support Wi-Fi, Bluetooth, and mobile data, enabling constant internet access and device pairing on the go, touchscreens offer a simple and intuitive way to interact with apps and features, they run on rechargeable batteries, making them usable without needing to be plugged into power constantly
disadvantages: relatively small screen, easier to lose or damage, battery life issues, limited processing power
Examples of embedded devices are:
Controllers in microwaves
GPS in cars
Ignition Systems in motor vehicles
Sensors in Industrial Systems
What is general-purpose computers and one example?
A general-purpose computer is one that is made to carry out a variety of tasks
What is a special-purpse computer and one example?
A special purpose software is made to specifically carry out a designated task.
What is hardware?
Hardware refers to the physical components of the computer system. Hardware carries out the IPOS cycle
Give 2 examples of an input device.
Mouse, Keyboard, Sensors, Microphone, Webcam
Give an example of a processing device.
CPU (Central Processing Unit)/Microprocessor
Give 2 examples of output devices.
Visual Display Unit, Speakers, Headphones
What is the CPU of a computer and state 2 of its functions?
The CPU/processor is the brains of the computer and comprises of the Control Unit (CU) and Arithmetic Logic Unit (ALU).
It fetches program instructions stored in memory and executes instructions (logical and arithmetical)
What is the primary storage or main memory of a computer?
Primary storage in a computer/Main memory refers to the memory that is slotted into the motherboard of the computer. Its variants are RAM and ROM
What is ROM?
Read-Only Memory. It is a type of main memory that stores permanent data.
What is RAM?
Random access memory. It is a type of main memory that stores temporary data/data that is in use.
State 2 differences between ROM and RAM
RAM is a form of volatile memory while ROM is non-volatile memory
volatile - requires electricity
RAM stores temporary data while ROM stores permanent data
RAM functions at a faster speed than ROM
What are input devices?
Input devices accept data from the user
What are output devices?
Output devices give output or provide the user with information
What is ‘secondary storage’?
Secondary storage connects to a computers’ motherboard internally or externally. It is used to store data and programs permanently.
What is ‘backup’?
A copy of important files that can be used if the original files are lost. A range of storing technologies such as magnetic, optical and flash memory can be used to create backups
List 4 examples of secondary storage devices
Magnetic Tape, Optical Disks, USB Flash Drive, Memory Card Hard Disk
What are examples of devices that use magnetic technology to store data
Magnetic Tape, Hard Disk Drive, Floppy Disks
Describe the composition of a hard disk drive
It is a system of ceramic disks coated with magnetic material that can store data permanently. It has a set of read/write heads attached to a moveable arm that is used to transfer data from the disk.
Describe the composition of a magnetic tape
A long and narrow strip of plastic with a thin coating of magnetic material, rolled onto a reel and usually encase in a plastic housing. It is provided as a single-reel removable tape storage and read using a tape drive with a read head.
What is flash memory?
A small electronic device that maintains stored data without any external power source. It is referred to as ‘flash’ memory because the data can be erased or written in a flash
What are examples of devices that use flash memory to store data?
Flash Drive, Memory Card, Solid State Drive
True or False: SSDs are available as internal and external drives
True
Solid State drives are used as external storage for professionals such as:
film editors
graphic designers
photographers
State two uses of a Optical Disks
For backup
For data storage
To distribute off the shelf games, software and music
To store HD video (Blu-Ray & DVD)
What are examples of optical disks?
DVD, CD and Blu-Ray Discs
What is a bit?
A bit is a binary digit, taking the value of either 0 or 1
A byte is a collection of __ bits, referenced as a single unit. One byte is required to store a single character such as A,x or $
8
Convert 2,900,000 MB to Bytes
3,040,870,400,000 bytes
How many bytes are equal to a kilobyte
1024
What is the IPOS cycle?
The IPOS cycle is the Input, Process, Output, Storage Cycle. Every functioning computer system built on this idea.
What is ‘data’?
Data refers to raw, unprocessed facts that require context to become useful
What is information?
Information is the term given to data that has been processed to give it meaning / It is useful knowledge created from raw data.
What is cloud storage?
The storage of data on remote servers. This data can be accessed only via the Internet or cloud
What is local storage?
Any physical storage device directly connected, internally or externally to the computer system
Differentiate between cloud storage and local storage in terms of cost
Local storage has an initial purchase cost but there are no ongoing charges while Cloud storage suppliers usually charge a monthly fee per unit of storage
Therefore, cloud is more expensive
Differentiate between cloud storage and local storage in terms of accessibility
Differentiate between cloud storage and local storage in terms of security issues
Local storage requires the user’s physical access to the computer while the cloud can be accessed from any internet based computer device.
Differentiate between cloud storage and local storage in terms of capacity
Local storage is capacity is determined at the time of purchase and additional storage can always be added. However, the cloud storage capacity is much more flexible
How do local and cloud storage differ in security?
In terms of Local Storage, it must be ensured that some form of backup is in a storage device if it should fail, however cloud storage offers backup
Local storage can be made very secure against an unauthorised person. Cloud is encrypted over the internet, however, there is a greater chance of unauthorised acces
What is OCR?
Optical Character Recognition captures digital images and inputs it as text, diagrams and pictures. It is used in document scanning, automated data entry from hand-filled documents and the formation of e-books
What is OMR?
Optical Mark Reader recognizes the position of marks made on a hard copy document and converts them into meaningful data. It is used on lottery tickets and in the education sector when mass marking MCQ questions
What is MICR?
Magnetic Ink Character Recognition MICR is a technology used to read and process printed characters using magnetic ink. It is commonly used in the banking industry, especially for processing cheques.
List 2 devices that produce visual output
Monitors, Printers, Microfilm
List 3 types of printers
Dot-Matrix, Ink-Jet, Plotter, Laser, Thermal, 3d Printer
What types of tasks are dot-matrix printers suited for?
It is suitable for printing documents on thicker paper or card that would jam in a laser printer or inkjet printer
When is it suitable to use inkjet printer?
When the task requires colour printout where few pages are needed because cost per page is high
State one example of a document that a thermal printer is used to print
Receipts at ATMS/POS Systems or Fast-Food
What printer would be most suitable for printing Architectural Drawings?
Plotter
State 2 situations where you’d need audible output rather than visual output
Audio is a primary output for virtual assistants
The user has a visual impairment and relies on sound
The user is playing audio/video e.g. during computer gaming, watching videos
For providing emergency alerts
What is system software?
The category of software responsible for the operating and maintenance of the computer system. It comprises of the Operating System, System utilities and Language Translators.
What are the 6 roles of the operating system?
Resource Management - storage, input/devices
File Management - files and folders
Security Management - secure computing environment
User Interface - facilitates communication between user and computer
Memory Management - manages memory
Process Management - manage processor resources
What is a system utility?
A specialised program that assists in maintaining and improving the efficiency of a computer system
State 2 common utility programs and their functions
Backup - creates a spare copy of data and program files to protect them in case of loss
Disk defragmenter - organises files on the disk so that they can be accessed faster
Disk error checker - examines files, folders and surfaces of hard disk drive and repairs any faults found.
Disk cleanup - Clears a disk of unnecessary files
Antivirus - Checks for and removes viruses infecting the system.
What is application software?
The category of software that performs end user tasks, such as writing letters, managing records, performing calculations, creating a web page, adding filters to a photo, listening to music.
Application software may be regarded as ________________________ or _______________________ based on the types of tasks it performs
general-purpose software, special-purpose softaware
What is an integrated package?
An integrated package, also known as an integrated software package or suite, is a collection of related software applications bundled together into a single program
List 3 examples of software sources
Off the shelf
Custom-written
Customized
Differentiate between a customized and a custom-written software
A customized software is a modified/personalised version of a software that already exists For example, creating a set of template docs that include the company name and logo in a word processing program
A custom-written is a program that was built from scratch to fit the needs of the user
What is the ‘user interface’?
It is a combination of hardware and software that facilitates communication between the computer and the user
List 2 examples of hardware interfaces
Touch screens & Specialised keyboard
List the THREE software interfaces
Command Driven - interaction is done using a single line command of text
Menu-Driven - interaction is done by the user selecting from options presented in a list
Graphical User Interface - interaction is done using a pointing device (joystick, mouse, pen, etc). Contents are Windows, Icons, Menus and Pointer
Suggest one way to improve the performance of a computer system
It is often possible to improve performance by adding more main memory to a computer system by inserting extra memory modules into expansion slots on the computer’s main motherboard.
It is common for new computers to be delivered with a single, large-capacity hard disk drive installed (its secondary storage). The two main types of disk drives are:
Solid State Drive (SSD)
Hard Disk Drive (HDD)
Suggest ONE advantage of using a SSD instead of a HDD
A SSD is very fast;faster than a HDD
It is robust (strong & durable); more robust than an HDD
Suggest ONE advantage of using a HDD instead of a SSD
A HDD is cheaper per gigabyte than a SSD
A HDD is available in high storage capacities than a SSD
List 3 things to consider when choosing a computer
Processing Speed
Memory
Secondary Storage
Types of Software
Input/Output Devices
What are the suggested specifications for applications such as web browsing, email and word processing
Intel i3 processor, 4GB of RAM and 500GB hard disk drive
Suggest the main reason that one might choose an i5 processor instead of an i9 processor
When choosing a processor, cost is the main reason for choosing a lower-powered processor
An Intel ___ processor, 32GB of RAM and 3TB hard disk drive plus 512GB SSD is recommended for a gaming level computer
i9
List 2 steps in troubleshooting for a printer that wont print
Ensure the printer and the device are connected to the same Wi-fi (in case of wireless)
Ensure the printer has paper
Make sure the ink is sufficient to print the document
Make sure the printer is turned on/plugged in
List 2 steps in troubleshooting for a monitor that displays a black, blank screen
Ensure the monitor is plugged in
Ensure the power button is on
What is ‘data’?
Data is raw,unprocessed facts. This may be about persons, places, things or events that have been collected. Data requires processing to become useful
What is ‘information’?
Information is meaningful knowledge derived from raw data. It is data that has been processed, organised or put into context so that it is meaningful.
List 3 sources of data and information
people, places and things
Differentiate between a human-readable and a machine-readable document
A human-readable document can be read by a human but may not be in a form that a computer can automatically accept as input while A machine-readable document is a document that can be directly read and understood by computer systems.
Documents that include __ codes are machine readable
QR
What is a turnaround document?
A printed document that has been output from a computer system and that contains machine-readable objects that will allow the same document to subsequently provide input to a computer system.
Online information gathered must be assessed for reliability. What is meant by the term ‘reliability’?
The degree or extent to which the content of the information can be depended on to be accurate.
What are the FOUR characteristics of reliability
Authenticity - the information is real/true
Lack of Bias - the information is judged fairly and not influenced by personal opinions
Currency - the information has the quality of belonging to the present time and not out of date
Relevance - the information is connected or appropriate to its use
What is verification?
Verification is a process during which data that has been already entered, is checked to ensure that it matches the data on the source document. It is done by the user
Differentiate between typographical and transpositional errors
Typographical errors affect text (missing or additional characters)
Transposition errors are caused by the switching of the position of two adjacent characters in a number or text string.
List TWO methods of verification
Proofreading
Double Data Entry
What is validation?
The checking process in a program/ done by a computer which is aimed at finding out if the data is genuine.
List 4 types of validation checks
Range Check - the data value is within an expected range
Reasonableness Check- the data is reasonable within the context
Data Type Check - the data is of the intended data type
Presence Check - the data is present
Format Check - the data conforms to the format required
Length Check - the data is the correct length
Consistency Check - the data relates correctly to other data
State 2 differences between verification and validation
Verification checks the data being inputted into the system while validation authenticates the data once it is in the system.
Verification is carried out by humans while validation is carried out by the computer
What is a ‘file’?
A file is a container in a computer system used to store data, information or programs. It usually exists permanently on Secondary Storage Media
‘File access methods’ refer to what?
How data is stored within the file
How files are stored on storage media