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Lecture 9
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Normative Theories
rational
top-down approach
maximise utility
what people SHOULD do
Descriptive Theories
behavioural
bottom-up approach
heuristics, biases
what people ACTUALLY do
Normative - Expected Utility Theory (EUT)
Bernoulli - people make decisions by maximising expected utility, where utility = subjective value (satisfaction/happiness).
EUT - St. Petersburg Paradox
proves humans don’t make decisions based on pure maths.
fair coin flipped until heads 1st time. player wins $2n, where n=number of times coin flipped.
paradox - rational choice suggests should pay any fee for single play at game, despite winning small amount. unappealing to act rationally in game.
Assumptions of EUT
best alternative - people can always make clear choice between 2 options
description invariance - two options logically identical, should treat them the same
independence/cancellation - two choices share identical parts - shouldn’t matter - choice should depend only on diff. parts.
invariance - choice should not change when same info presented in diff. way.
Criticisms of EUT
real people violate rationality axioms.
cannot explain ambiguity e.g. Ellsberg ambiguity aversion (tend to avoid investing in what we don’t understand/probability hard to estimate).
assumes stable preferences - rarely true.
utility function not well defined.
no account for emotions, context, cognitive biases.
Descriptive - Prospect Theory (PT)
Tversky & Kahneman (1981):
people judge outcomes as gains/losses not outcomes
losses feel stronger than equivalent gains (loss aversion)
people simplify decisions with mental shortcuts
people misjudge probabilities
two phases:
editing → people simplify problems - identify gains/losses, ignore irrelevant details
evaluation → people judge options using value function and probability weighting
Loss Aversion
emotional impact of loss twice as strong as equal gain (Kahneman & Tversky, 1979).
losses trigger stronger responses in valuation areas. leads to risk-seeking in loss (Tom, Fox & Trepel, 2007).
Certainty Effect
often choose smaller certain gain over larger gamble (risk-aversion in gains).
stronger brain activation for sure gains than risky gains (Trepel, Fox & Poldrack, 2005).
stronger amygdala activation when choosing between certain vs risky options, even when expected value equal (De Martino et al., 2010).
Framing
diff. descriptions of same thing change decisions. affects whether something feels like gain/loss.
pos. framing highlights gains. neg. framing highlights losses.
often choose diff. even when outcomes identical → linked to loss aversion e.g. Asian Disease Paradigm
Attribute Framing - Food Labels
describing a feature changes perception. highlight best, underplay negatives = consumers base decisions on single attribute.
Leven et al. (1998) - consumers rate ground beef ‘75% lean’ better/healthier than ‘25% fat’.
Scarcity/Urgency Frames
‘only 3 left in stock’ = quantity-based scarcity.
‘offer ends tonight’ = time-based scarcity.
‘members only’ = access-based scarcity.
Sound Framing
valence transfer of emotions from music → words → faces.
musical frame can intensify/dilute associated emotion e.g. rock music intensify expected impact of energy drink.
Pantoja & Borges (2021) - faster music enhances perceived food taste + buy intentions