Intro to Oral Communications (Chapter 1)

Communication

Verbalization of Concrete or Abstract Ideas for others to understand

Interpersonal Communication

engaging with conversation with someone else

Intrapersonal Communication

engaging in conversation with yourself

Small group Communication

engaging with conversation with a group of individuals

Intercultural Communication

Communication within the context of shared & sharing culture

Computer Mediated Communication

communication through screens and the internet

Public Communication

speeches; everyone in the audience is quiet, attention is on the speaker alone

Sender (Encoder, Main role)

The person who reaches out first, always to the receiver

Encoding

1. Verbal Feedback

2. Non-verbal Feedback

   1. Facial expressions

   2. Body Language

   3. (Hand) Gestures

3. Both

Receiver (Decoder, Main role)

The person who the message is directed at, always trying to understand the sender

Decoding

Breaking down the message so that they can understand and deliver a response, which reverses the Sender and Receiver roles

Symbol

Starts in the mind as a thought of what you want to communicate

Message

what a symbol becomes when you articulate it to convey to others

Channel

what the message travels through, comprised of different mediums:

1. Air (face-to-face talking)

2. Email (computer)

3. Call (phone)

Setting/Context

How the message is communicated based on the environment

• Ex: Having the same conversation in the park vs. the library

  • Louder vs. quieter

  • Exaggerated gestures vs. concise communication

Noise (Interference)

Distractions that make it harder to communicate properly. External: construction, loud noise, traffic horns, alarms

• Internal: physiological, psychological, and semantic

  • Psychological: message from your brain that impacts your ability to send or receive a message to yourself or someone else. Usually has a negative connotation

  • Physiological: ****message (noise) from the body that impacts your ability to send or receive a message to yourself or someone else. Stomach growling, awareness of your heartbeat

  • Semantic: when there’s a language barrier between the (usually verbal) between the sender and receiver