Organisational structure + leadership & motivation

What is leadership

the ability to influence people towards goal attainment

What is motivation

What keeps employees working hard

What is Maslow’s hierarchy of needs

People are motivated if needs are completed, lower level needs satisfied first

what are Maslow’s needs from lowest- highest

Physiological- Safety- Belongingness- Esteem- Self actualisation

Example of physiological needs

food, heat and salary

Example of safety needs

job security, safe environment

examples of belongingness needs

coworker, social relationships

examples of esteem needs

recognition, responsbility

examples of self actualisation needs

advancement, growth

What is Herzberg’s two-factor theory

areas of satisfaction and dissatisfaction in the workplace

what are hygiene factors

necessities, base salary, safe working conditions, legal compliance

what happens if a hygiene factor is absent

dissatisfaction

what are motivators

achievement, recognition,growth

what do motivators create

satisfaction

what is equity theory

people are motivated when they are treated fairly

what are the inputs in equity theory

effort, skills, experience

what are the outputs in equity theory

recognition, compensation,promotions

what is expectancy theory- vrrom

people put in effort based on the expected outcome

what is the expectancy theory outcome

effort- performance-outcome

what is the reinforcement theory

motivation is shaped by direct experience of rewards and punishment

what is social learning theory

people learn through observation

what is vicarious reinforcement

learning from the outcomes experienced by others

what is Alderfer’s ERG theory

3 needs, existence- relatedness-growth

what is the frustration regression principle

if a higher need is not met, the person may regress to wanting more from already satisfied needs.