MGMT 411 - ch6

0.0(0)
studied byStudied by 0 people
0.0(0)
full-widthCall Kai
learnLearn
examPractice Test
spaced repetitionSpaced Repetition
heart puzzleMatch
flashcardsFlashcards
GameKnowt Play
Card Sorting

1/12

encourage image

There's no tags or description

Looks like no tags are added yet.

Study Analytics
Name
Mastery
Learn
Test
Matching
Spaced

No study sessions yet.

13 Terms

1
New cards

DEIB education and training

learning efforts designed to support positive attitudes about diversity, uncover specific needs of underrepresented groups and develop skills needed to foster inclusiveness

2
New cards

Goals for a 4 stage onboarding process

  1. Complying with policies and rules

  2. Clarifying job requirements

  3. Understanding the organization’s culture

  4. Connecting with co-workers

3
New cards

Instructional design

a process of systematically developing training to meet specified needs

  1. Asses needs for training

  2. Ensure readiness for training

  3. Plan training program: objectives, trainers, methods

  4. Implement training program: principles of learning, transfer of learning

  5. Evaluate results of training & feedback

4
New cards

Learning management system (LMS)

computer application that automates the administration, development, and delivery of a company’s training programs

5
New cards

Needs Assessment

Triggered by “pressure points” like performance gaps, new technology/products.

3 parts:

  1. Organization Analysis

  2. Person Analysis

  3. Task Analysis

6
New cards

Request for Proposal (RFP)

Outside training service

7
New cards

Behaviour Modelling

Learn by watching an expert demonstrate correct behaviour, then practicing it

8
New cards

Experiential Programs

Learn by doing activities and reflecting on them

9
New cards

Team Training

  1. Cross-training: Learn each other’s roles to step in if needed

  2. Coordination training: Learn how to share info and make team decisions

10
New cards

4 Approaches to Employee Development

  1. Formal Education

  2. Assessment

  3. Job Experience

  4. Interpersonal Relationships: Mentoring & Coaching

11
New cards

Career management

Ongoing process to align employee development with organizational goals

4 main steps:

  1. Data gathering

  2. Feedback

  3. Goal Setting

  4. Action Planning & Follow-Up

12
New cards

Succession planning

Process of identifying and preparing high-potential employees (HiPos) to fill key leadership roles in the future

13
New cards

3 Stages of Developing High-Potential Employees

  1. Selection of Employees

  2. Developmental Experiences

  3. Active Involvement with Senior Leadership