Science and Art of Management

Flashcards summarizing key concepts, definitions, and important figures in the science and art of management.

What does the science of management assume?

Problems can be approached rationally, logically, and systematically.

What skills does the science of management rely on?

Technical, diagnostic, and decision-making skills.

What does the art of management rely on?

Intuition, experience, instinct, and personal insight.

What skills does the art of management emphasize?

Conceptual, communication, interpersonal, and time management.

Why is theory important for managers?

It provides a framework for organizing knowledge and guiding action.

Why is history important for managers?

It gives awareness of past developments, heritage, and helps avoid others’ mistakes.

What are the two branches of classical management?

Scientific management and administrative management.

What is scientific management focused on?

Improving individual worker performance.

What is administrative management focused on?

Managing the total organization.

Who is known as the 'father of scientific management'?

Frederick W. Taylor.

What was Taylor’s main contribution?

Replacing old work methods with scientific ones, reducing soldiering, redesigning jobs, and introducing rest periods and piecework pay.

Who were Frank and Lillian Gilbreth?

Scientific management pioneers who developed techniques to eliminate inefficiency.

What did Frank Gilbreth achieve in bricklaying?

He reduced movements and increased output by about 200%.

What did Lillian Gilbreth contribute to?

Industrial psychology and personnel management.

What did Henri Fayol identify?

The specific management functions: planning, organizing, leading, controlling.

What is Max Weber known for?

Developing the theory of bureaucracy for efficient organization.

Which of the following is NOT a contribution of classical management?

C. Emphasized the role of individuals in organizations.