CST ecam

Exemplification

________- wanting others to perceive us as having integrity.

Knowledge

________: social awareness, ability to to use best actions for a situation.

Attentiveness

________- being interested in communication.

Decode

________: The receiving end taking meaning from that message.

Social comparison

________: evaluating oneself relative to others.

Ingratiation

________- wanting others to like us.

Immediacy

________: availability to interact and be involved in communication.

Self promotion

________- wanting others to perceive us as competent.

Direct definitions

descriptions, labels assigned to people that affect how they view themselves.

Facework

________: words or actions that attempt to preserve our own or the other persons negative /positive face work.

Identification

________- wanting others to perceive us as belonging to a particular group.

Paralanguage

________: how something is said.

verbal messages

Accenting NVs make ________ stronger.

Syntactics

________: the process by which words are combined into sentences.

Coordination

________- smooth intro and transitions in conversation flow.

Territoriality

________: assumed ownership of a space.

Composure

________, confidence avoid anxious behaviors.

Skill

________: ability to preform in communication.

Nonverbal communication

________: behaviors and characteristics that convey meaning without the use of words.

Motivation

________: desire to communicate competently.

COMMUNICATION

________ is goal driven.

Phonology

________: the sounds of words.

Syntactical rules

________ vary among different languages.

Halo effect

________: bias towards people we find physically attractive.

Expressiveness

________ facial expressions display engagement.

Facial primacy

________ face communicates more information than any other NV channel.

Nonverbal codes

________ are rule- governed and contextual.

Characteristics of communication

________: symbolic, somewhat involuntary, often transactional, relies on multiple channels, rule governed, affects and is affected by our identity.

Power displays

________- wanting others to perceive us as strong and powerful.

Ascribed identity

the identity that others assign to you.

Channel Lean Content

________: Communicating through text or email.

Polychronic

time is fluid and flexible.

Environmental preferences

________: physical settings.

Monochromic

time is a commodity.

Relational messages

________: The features of a message that indicate how the communicator feels about the relationship w /the other person.

Self

________: a psychological construct consisting of an organized set of beliefs and about oneself.

Negative face wants

________ - desire for actions to be unimpeded by others

Characteristics of communication

symbolic, somewhat involuntary, often transactional, relies on multiple channels, rule governed, affects and is affected by our identity

Channel Rich Content

Speaking face to face

Channel Lean Content

Communicating through text or email

Meta Communication

communication about communication

Content messages

The informational or behavioral aspect of the message

Relational messages

The features of a message that indicate how the communicator feels about the relationship w/ the other person

Three Types of Interpersonal Goals

 Instrumental, self-presentational, relational

Instrumental Goals

attempt to gain a material good/service

Self-presentational Goals

  attempt to create a specific impression

Relational Goals

attempt to escalate, maintain or de-escalate a relationship

Interpersonal Communication

communication between 2 people in their ongoing relationship that, as it evolves, helps them negotiate and define their relationship

Interpersonal Communication Functions

Occurs in Dyads… groups of two, Evolves within relationships, Negotiates and defines relationships, Occurs in contexts… family/health/workplace

Communicative competence

 Motivation, knowledge, skill

Motivation

desire to communicate competently

Knowledge

social awareness, ability to to use best actions for a situation

Skill

ability to preform in communication

Encode

Taking info

Decode

The receiving end taking meaning from that message

Self

a psychological construct consisting of an organized set of beliefs and about oneself

Self-concept

What one believes about ones self

Self-esteem

How one feels about one's self

Public self vs. inner self

The image we put out vs the beliefs/actions/feelings we keep private

**Influences on the development of self

**Personality & biology, Cultural & gender roles, Relationships

Reflected appraisal

the tendency to view ourselves in the way we believe others view us

Social comparison

evaluating oneself relative to others

Face-threatening acts

words or actions that may damage another persons negative/positive face wants

Facework

words or actions that attempt to preserve our own or the other persons negative/positive face work

Semantics

meanings of words

Connotative meaning

Widely understood, emotionally charged meaning

denotative meaning

dictionary definition

Syntactics

the process by which words are combined into sentences

Pragmatics

Language as its used in interaction

Speech acts

Qs, words, phrases with specific intentions

Phonology

the sounds of words

Functions of language

Uncertainty reduction, Demonstrates group membership, Demonstrates credibility, Sending positive relational messages, Naming

Problems in language

equivocation, relative language, subjectivity, euphemisms, hate speech*

Nonverbal communication

behaviors and characteristics that convey meaning without the use of words

Ambiguous

one nonverbal cue can mean different things

Expressing meaning

dimensions of feeling expressed through nonverbal

Status

our importance compared to others

Immediacy

availability to interact and be involved in communication

Substituting

no verbal response… only NV

Proxemics

how distance and space communicate

personal space

imaginary bubble

environmental preferences

physical settings

Territoriality

assumed ownership of a space

Paralanguage

how something is said

Halo effect

bias towards people we find physically attractive