PSYC 142 UCR - CHAPTER 14 INFLUENCE, POWER, AND POLITICS
Call Kai
Learn
Practice Test
Spaced Repetition
Match
Flashcards
Knowt Play1/16
There's no tags or description
Looks like no tags are added yet.
Name | Mastery | Learn | Test | Matching | Spaced | Call with Kai | Chat |
|---|
No analytics yet
Send a link to your students to track their progress
17 Terms
Influence
The ability to use social forces to affect the behavior of others.
Power
The use of aspects of a work relationship to compel others to act despite resistance.
Organizational Politics
Self-serving actions meant to influence others to achieve personal goals.
Sources of organizational power
Hierarchical structure, control of resources, and network centrality.
Coercive power
Power based on the ability to punish.
Reward power
Power based on the ability to give rewards.
Legitimate power
Power from a formal position or role.
Expert power
Power based on knowledge or skill.
Referent power
Power gained from being liked or admired.
Functional politics
Political behaviors that help organizations reach goals.
Dysfunctional politics
Political behaviors that harm organizational goal achievement.
Reciprocity
People feel obligated to return favors.
Consistency principle
People want to appear consistent with their words and actions.
Social proof
People follow the actions of similar others, especially in uncertain situations.
Factors that increase liking
Attractiveness, similarity, praise, familiarity, association.
Authority
Experts are trusted; symbols like titles increase credibility.
Scarcity
People value things more when they are less available.