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DEVELOPMENTAL MODEL OF INTERCULTURAL SENSITIVITY
offers a structure that explores how people experience cultural differences.
denial
defense
minimization
acceptance
adaptation
integration
stages
DENIAL
occurs when people fail to recognize distinctions among cultures
DEFENSE
occurs when people perceive other cultures in polarized, competitive, zero-sum, or us-against-them terms
MINIMIZATION
occurs when people assume that their distinct cultural worldview is shared by others, when they perceive their culture’s values as fundamental or universal human values
ACCEPTANCE
when people recognize that different beliefs and values are shaped by culture
ADAPTATION
people are able to adopt the perspective of another culture, when they can empathize intellectually and emotionally
INTEGRATION
when
someone’s identity or sense of self evolves to incorporate the values, beliefs, perspectives, and behaviors of other cultures in appropriate and authentic ways.