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Topic 1 - Competitive Markets
What is the Maturity Stage?
The maturity stage is when a business:
When it has fully captured its target market
Experiences slower and almost no growth
Is well-established and has hit the peak of its market
What are challenges of the maturity stage in the business life cycle?
Market saturation - When business has captured most of its target market → Customer growth slows = decrease in sales, growing competition.
Slower Revenue Growth - Sales plateau or grow very slowly & businesses must shift focus from expansion to efficiency and profitability.
Operating costs increase - Operational costs must be optimized to maintain profitability.
Need for innovation - Essential to reignite growth or enter new markets. Without new products or services → business risks becoming outdated.
Strategic Repositioning - Businesses need to diversify offerings, rebrand, or explore new customer segments due to customer demands changing and evolving.
Goals and Objectives of The Maturity Stage
Avoiding a state of decline
Increasing market share
Entering a new market
Acquiring new sales and new customers
Describe Domestic, Global and Emerging Markets
Domestic: The supply of, and demand for, goods and services within a single country; also referred to as the internal market.
Global: The buying or selling of goods and services in all countries of the world.
Emerging: A market that is building accountability and strength, opening to new foreign investment and trade, and expected to provide higher returns despite greater risks.
Define Growth Strategy and Explain What Are The 2 Types?
Growth Strategy: specific strategy affecting either new or existing products/markets, designed to increase overall market share of a business
The 2 types:
Vertical Growth: Adaption of business product and services to increase sales revenue from the existing market.
Horizontal Growth : Replication or expansion of a business product, service or model into new markets or industries.
What is Risk Management and what are the 2 areas that must be considered?
Risk Management: A process to identify, evaluate and understand the risk of business actions and decisions in order to minimise, control or eliminate the impact of unacceptable risks
Two areas:
probability of implications from the activity
actual consequences if something should go wrong
Explain the role of Risk management during expansion
Explain the role on an intrapreneur
In competitive environments Intrapreneurs:
Innovate processes & systems and ways of working in the business
Focus on the operations of the business
Seeks new opportunities to improve efficiency and productivity for competitive advantage in the business
Solves problems creatively to boost efficiency or customer satisfaction
Drives change by challenging outdated systems or processes
Supports competitive advantage by keeping the business fresh and forward-thinking
Collaborate across teams to bring ideas to life
Reduces risk of innovation by testing ideas internally before full-scale launch
employees
Individuals hired by an organization to perform specific tasks in exchange for payment. They contribute to the company's operations and success.
manager/owner
Individual responsible for overseeing operations, making decisions, and leading employees within a business or organization.
organisational culture
The values, beliefs, and behaviors that shape the unique social and psychological environment of an organization.
organisational structure
The framework that outlines roles and responsibilities of each member of the business. It establishes the hierarchy, roles, responsibilities, communication, and authority flow.
External operating factors
Suppliers
Interest groups
Competitors
Customers
role of suppliers
provide resources that a business needs to operate. Usually they offer timely and cost effective manner
interest groups
organisations that have a common interest in protecting and promoting the business
These include professional associations and unions
competitors
Competitors are business within an industry that offer similar products or services.
customers
Customers are essential for the success and growth of a company by providing revenue. promote a business through word-of-mouth and online reviews
List all 7 MACRO environmental factors (STEEPLE)
Social factors
Technological factors
Economic factors
Environmental factors
Political factors
Legal factors
Ethical factors
Describe a profit business and its main goal
Serve their customers by selling a product or service.
The business owner earns an income from the profit and may also pay shareholders and investors from the profits.
Goal is to make money by selling goods or services to make a financial gain.