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12 Terms

1
Privileged Health Information (PHI)
All information concerning patients that must be kept confidential and shared only among health care team members.
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2
Legal documents in healthcare
All medical records, including patient charts, which cannot be altered but may have mistakes struck through with a single line.
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3
HIPAA
Health Insurance Portability and Accountability Act, which establishes privacy and security rules for healthcare information.
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4
Privacy Rule
Regulates the use and sharing of individually identifiable health care information.
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5
Security Rule
Mandates safeguards to maintain the privacy of electronically identifiable health care information.
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6
Mandated Reporting
Specific situations where healthcare providers must report cases such as child abuse or threats of harm.
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7
Appointment Reminders
Patients can request to be contacted for appointment reminders or treatment discussions using specific phone numbers.
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8
Voicemail Guidelines for Providers
Healthcare providers must be cautious not to disclose information on voicemail.
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9
Patient Rights
Expectations for care including respectful treatment, confidentiality, and the ability to refuse treatment.
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10
American Hospital Association Factors of Care
Standards of care that patients can expect to receive in a hospital environment.
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11
Reporting of Child Abuse
Required by the Federal Child Abuse Prevention and Treatment Act for health care providers.
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12
Continuity of Care
The right of patients to expect a reasonable continuity of care from healthcare providers.
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