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What is data?
raw facts and figures
What is information?
data shaped into meaningful form (can help with decision making or taking action)
What is Information Technology(IT)?
any technology that helps to produce, manipulate, store, communicated, and disseminate information
What are the two parts of Information Technology?
1) Computer Technology
2) Communication Technology
What is Information System?
a set of hardware, software, data, people, and procedures that work together to produce information; an application of IT in the business world
What is Total cost of ownership(TCO)?
an analyzation of direct and indirect costs
What are programs?
sets of operating instruction that direct and control computer processing
What aspect of cyberspace is called “the mother of all networks”?
the internet
What are the 4 Levels of Organization Structural(“IT-enabled”) Change?
1) Automation
2) Rationalization of Procedures
3) Business process reengineering
4) Paradigm shift
Which of the 4 Levels of Organization Structural(“IT-enabled”) Change has the lowest risk and return?
automation
Which of the 4 Levels of Organization Structural(“IT-enabled”) Change has the highest risk and return?
paradigm shifts
Which level of Organization Structural(“IT-enabled”) Change automates procedures to speed up the performance of existing tasks?
automation
Which level of Organization Structural(“IT-enabled”) Change streamlines standard operating procedures to eliminate obvious bottlenecks?
rationalization of procedures
Which level of Organization Structural(“IT-enabled”) Change analyzes and redesigns business processes?
business process reengineering
Which level of Organization Structural(“IT-enabled”) Change reconceptualizes the nature of business and the nature of the organization?
paradigm shift
What are the 4 major types of competitive strategy?
1) Low-cost leadership
2) Product differentiation
3) Focus on market niche
4) Strengthen customer and supplier relationships(customer and supplier intimacy)
What is a firm doing when they provide a specialized product or service for a narrow target market better than competitors?
a focused differentiation strategy
What is the IT Infrastructure composed of?
1) computer software
2) communications technology
3) computer hardware
What are examples of POS devices?
ATM, self-checkout, gas stations
What are activity trackers and smartwatches examples of?
wearable devices
What are the 4 types of computers?
1) supercomputers
2) mainframes
3) microcomputers
4) microcontrollers
What are examples of microcomputers?
workstations, PC’s
What are microcontrollers?
embedded computers
What is another term for a high-end desktop?
workstation
What type of computer would a user buying a home computer most likely purchase?
microcomputer
What are tiny, specialized microprocessors installed in “smart” appliances and automobiles called?
microcontrollers
What are the 2 digits used in the binary system?
0 and 1
How many bits are in a byte?
8 bits
What is every brand of computers binary language called?
machine language
What is data that a computer accepts and processes?
input
What is the motherboard(system board)?
the main circuit board of the computer
What does the CPU do?
interprets and carries out the basic instructions that operate a computer
What does the system clock do?
controls the timing of all computer operations by generating regular electronic pulses that set the operating pace of the system unit; usually measured in gigahertz (GHz)
What are the parts of the CPU?
1) bus
2) control unit
3) bay
What are electrical data roadways through which bits are transmitted within the CPU and other components of the motherboard called?
buses
What memory chip is used to store fixed (permanent) start-up instructions?
ROM
What component of the processor performs arithmetic and comparison operations?
ALU
What type of memory is unused hard disk or optical (CD) space that the processor uses to extend the capacity of RAM?
virtual memory
What enhances the functions of a component of a desktop or server system unit and/or provides connections to Input/Output devices?
adapter card
What is a socket on a desktop or server motherboard that can hold an adapter card?
expansion slot
What port can transmit data to up to 127 devices in a daisy chain?
USB
What are examples of secondary storage devices?
1) CD
2) HDD
3) Blu-ray disk
What is cloud storage?
online storage
What is the process of transferring items from a storage medium into memory called?
reading
What is the process of transferring items form memory to a storage medium called?
writing
What are devices that translate data into a form the computer can process called?
input hardware
What are devices that translate information processed by the computer into a form humans can understand called?
output hardware
What do Radio-Frequency Identification (RFID) devices do?
read a microchip that contains a specific code of numbers with radio waves
What are security devices that identify a person through fingerprint, voice-integration, or retinal identification examples of?
biometric systems
What is not tangible data shown on a display screen or in audio form that exists electronically called?
softcopy
What is tangible output that is printed called?
hardcopy
What are the 2 types of software?
system and application
What are the 3 basic components of system software?
1) operating systems
2) device drivers
3) utility programs
What is the principal component of system software in any computing system?
operating systems
What is a small program that tells the operating system how to communicate with a specific device?
device drivers
What basic component of a system software is used to support, enhance, or expand existing programs in a computer system called?
utility programs
What is software that allows the application software to interact with the computer called?
system software
What is it called when a user turns on a computer that is currently turned off?
cold boot
What is it called when a user restarts a computer?
warm boot
What happens if a computer or mobile device uses up its available RAM?
the operating system may use virtual memory
What is meant by the term Plug and Play?
the operating system automatically configures new devices as you install or connect them
When a contract is signed by a software purchaser agreeing not to make copies of the software for resale or giving away what is the purchaser signing?
software license
What types of software are copyrighted?
1) freeware
2) shareware
3) rentalware
4) software on the cloud
What are free downloadable updates for users who have registered and/or activated their software called?
service packs
What is a communications system connecting two or more computers called?
network
What aspect of cyberspace is called “the mother of all networks”
internet
What is a system that connects, usually by special cable, a group of desktop PCs and other devices such as printers in an office or a building called?
local area network
What are the 3 types of networks?
1) WAN (Wide Area Network)
2) MAN (Metropolitan Area Network)
3) LAN (Local Area Network)
What is a communications network that covers a wide geographic area, such as a country or the world called?
WAN (Wide Area Network)
What is a network that covers a city or a suburb called?
MAN (Metropolitan Area Network)
What is a system that connects, usually by special cable, a group of desktop PCs and other devices such as printers in an office or a building called?
LAN (Local Area Network)
What are the 2 types of network structure?
1) client/server
2) peer-to-peer (P2P)
What is a network concept that consists of clients that are computers that request data, and servers which are computers that supply data called?
client/server
What is a network concept where all computers on the network are “equal” and communicated directly with one another without relying on servers called?
peer-to-peer(P2P)
What are the 4 types of network topology?
1) star
2) ring
3) bus
4) mixed layout
What is the network topology in which all nodes are connected through a central network unit?
star
What is the network topology in which all nodes are connected in a continuous loop?
ring
What is the network topology in which all nodes are connected to a single wire or cable?
bus
What is NOT a network topology?
hub
What device connects multiple computers in a network?
network hub
What is a fixed-length block of data for transmission called?
packet
What is the method of slicing digital messages into parcels, transmitting them along different communication paths, and reassembling them at their destinations called?
packet switching
What is the range of frequencies that a transmission medium can carry in a particular period of time called?
bandwidth
What is a very high-speed internet connection generally referred to as?
broadband
What is NOT an example of a download?
saving a presentation to a CD
What is NOT an example of an upload?
saving your favorite music videos from a music website to your hard drive
What are .gov, .com, and .edu extension examples of?
top-level domains
What uniquely identifies each computer and device connected to the Internet?
URL
Which Internet communication service can you use to speak to other users over the Internet?
VoIP
What Internet communication service can you use to transfer items to and from other computers on the Internet?
FTP
What part of http://www.nps.gov/history/preserve-places.html is the protocol?
http://
What is a suite of communications protocols and a common addressing scheme that enables millions of computers to connect together in one giant global network?
TCP/IP
What is buying or selling goods over the Internet called?
e-commerce
What does businesses retailing products and services directly via the Internet to individual consumers best describe?
business-to-consumer electronic commerce
What is NOT a type of e-commerce?
C2B
What is eBay an example of?
C2C electronic commerce
Twitter and LinkedIn are examples of what kind of website?
online social network
Which of the following best describes B2C e-commerce?
the sale of goods and services to the general public
What is an abusive or insulting message in online communication called?
flame
What is NOT an example of good netiquette?
when replying, send the entire original message for reference