Training Options: KK5

Training

• the process of providing an employee with the knowledge or specific skills needed to do a job, and teaching staff to perform their job more efficiently and effectively

• ongoing training helps develop a learning culture where the employees continuously improve

benefits of training - for employees

• improved skills and knowledge

• increased job satisfaction and motivation

• feel valued by the business

• increased self-esteem

• improved ability to take on greater responsibility

benefits of training - for business

• greater ability to achieve objectives

• improved quality

• improved efficiency

• improved ability to retain quality employees

• continuous improvement

methods of training

• on the job training

• off the job training

on the job training

• on the job training is the process of improving an employee’s job related skills, at their place of work

• the employee is often involved in performing tasks or observing others in the workplace

advantages of on the job training

• the most cost-effective form of training

• employees often work while training, so more productive

• can give immediate feedback

• trainees gain experience on actual equipment that is required to do the job

• greater ability to customise the training to the needs of the business

disadvantages of on the job training

• greater chance that poor habits may be passed onto the employee.

• potential for workplace distractions

• if real tools and equipment are used, it may disrupt production

• the quality of work while training may be poor

off the job training

Off-the-job training refers to a type of learning that takes place outside of a person's regular workplace or hours. Employees learn more about their job or the latest advancements in their field outside of their workplace

advantages of off the job training

• can provide a formally recognised qualification for employees

• can be more intense without workplace distraction for both trainer and trainee

• usually more structure and organised, with clear assessment processes

• availability of a wider variety of skills and qualifications than those in the workplace

disadvantages of off the job training

• may be too theoretical without access to workplace tools or equipment

• more expensive - fees, travel costs ect.

• lost working time while employee is absent from the workplace

• employees with an externally recognised qualification may be tempted to find a better job

• may not relate directly to the exact skills required in the workplace

training to develop employees

programs:

• Job rotation — the employee experiences many different aspects of a business. For example, a manager may move from one section of the business to another, taking with them their management skills and applying them to a different situation.

• Mentoring — a mentor acts a bit like a coach, supporting the employee as they learn. The employee is able to gain from the experience and skills of another person in the business.

• Formal business training — this may be done through programs such as the Masters of Business Administration (MBA).