Occupational Health & Safety and Workplace Dynamics

Flashcards covering key concepts from Occupational Health & Safety, workplace dynamics, employee training, and performance management.

What is the goal of the Occupational Health and Safety Act (OHSA) in Ontario?

To protect workers from health and safety hazards on the job.

Under the Canada Labour Code, what are the three basic rights of employees?

1. To know about health and safety hazards in the workplace. 2. To participate in making the workplace safe. 3. To refuse unsafe work.

What is the penalty for individuals who violate workplace safety regulations under OHSA?

A fine of up to $100,000 and/or up to 12 months imprisonment.

What are the types of potential health hazards mentioned?

1. Physical agents. 2. Biological agents/hazards. 3. Chemical agents. 4. Ergonomically related injuries. 5. Psychosocial hazards.

What is a major work-related stressor according to the general stress model?

Workload/work pace, which includes the amount of work and required speed.

What are the four components of the general stress model?

1. Stressor. 2. Stress. 3. Strain. 4. Moderators.

Which type of workplace violence involves an assailant with no legitimate relationship to the target?

Type I: No legitimate relationship.

What is the definition of Workplace Aggression (WA)?

Behavior enacted by individuals intended to harm a worker in a work-related context.

What are some common types of workplace violence?

1. Physical violence. 2. Hostility. 3. Incivility. 4. Work obstruction.

What factors contribute to workplace stress according to the text?

Role stressors, working scheduling, career concerns, job content, and interpersonal relations.

What is the purpose of an orientation program for new employees?

To inform new hires about their job and the company, and clarify legal information needed for their role.

What is socialization in the context of employee adaptation?

A long-term process of employees adapting to the values, norms, and beliefs of the organization.

What are the stages of socialization for new employees?

1. Anticipatory (Pre-Arrival). 2. Encounter. 3. Change (Settling In).

Why is socialization important for new employees?

It sets the tone for employment relations and affects performance, commitment, absenteeism, and turnover.

What does training primarily focus on?

Job performance and the acquisition of specific knowledge, skills, and abilities (KSAs) needed for a present job.

What are some methods used in the training process?

Off-the-job techniques like lectures and simulations, and on-the-job techniques like apprenticeships and job rotation.

What are Kirkpatrick's four levels for evaluating training effectiveness?

1. Reaction. 2. Learning. 3. Attitude change. 4. Behavior change.

What are some common factors affecting compensation?

Legislation, labor market constraints, product/service market, financial constraints, and industry/union differences.

What is the Employment Standards Act (2000) in Ontario meant to outline?

Minimum standards for employees working in Ontario, detailing rights and responsibilities.

What is the purpose of performance appraisals?

To make employment decisions, provide feedback, and help in employee development.

What is the definition of 'employment-at-will'?

The management right to terminate employees without just cause, prevalent in the U.S.