CHAPTER 10: Job Design and Rewards

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8 Terms

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Job Characteristic Model (JCM)

5 Core traits: Skill variety, Task identity, Task significance, Autonomy, Feedback.

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Types of job redesign

Rotation (switch roles), Enlargement (more tasks), Enrichment (more meaning/responsibility).

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Work arrangement with schedule control

Flextime (choose work hours).

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Alternate job structures

Telecommuting, job sharing, compressed workweeks, remote work.

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Participative management

Employees help make decisions → higher motivation and buy-in.

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Pay programs

Piece-rate, merit pay, bonuses, profit sharing, gainsharing, skill-based pay.

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Types of benefits

Health insurance, PTO, retirement, tuition aid, perks.

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Intrinsic vs. Extrinsic rewards

Intrinsic = internal pride. Extrinsic = tangible rewards (money, promotion).