IB Business Management - 4.2. Marketing planning

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22 Terms

1

8Ps

The elements of the marketing strategy that are designed to meet the needs of its customers

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2

Product

Businesses need to make sure that their product meets the needs of their customer. It can be a good or a service.

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3

Price

The amount that a consumer pays for the product, it can be hard to establish the right price.

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4

Promotion

Strategies used to attract consumers so that they'll buy a product

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5

Place

The physical location of a business and the means of distribution

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6

People

The staff

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7

Process

The way in which the product is produced generates added value

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8

Physical evidence

The appearance of the product or the environment in which the service is provided

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9

Partners

Strategic alliances with other companies

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10

Porter's five forces

Used to analyze the competitive environment

<p>Used to analyze the competitive environment</p>
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11

Secondary market research

Data recollected by others

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12

Primary market research

Data is recollected by the company itself

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13

Sampling

Small portion of the target population to be studied

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14

Random sampling

Gives each member of the target population equal chances of being chosen

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15

Stratified sampling

The sample population is divided into groups based on the previous knowledge about the target population

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16

Quota sampling

Researchers divide the population into groups that share similar characteristics

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17

Cluster sampling

Separating the target population into clusters from different geographic areas

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18

Snowball sampling

Used when firms are looking for specialists in a particular field

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19

Market segmentation

A process of breaking down a market into subgroups with similar characteristics

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20

Types of market segmentation

Geographically, demographically, psychologically, behaviorally

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21

Planning marketing strategy

  1. Segmenting the market

  2. Developing customer profiles

  3. Market targeting process

  4. Selecting market segments

  5. Market positioning

  6. Develop a marketing mix for each segment targeted

<ol><li><p>Segmenting the market</p></li><li><p>Developing customer profiles</p></li><li><p>Market targeting process</p></li><li><p>Selecting market segments</p></li><li><p>Market positioning</p></li><li><p>Develop a marketing mix for each segment targeted</p></li></ol>
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22

Ansoff Matrix

Analytical tool that helps to choose and develop various product and market growth strategies.

<p>Analytical tool that helps to choose and develop various product and market growth strategies.</p>
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