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These flashcards cover key vocabulary and concepts related to verbal communication as discussed in Chapter 4.
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Language
A system of symbols (words) used to think about and communicate experiences and feelings.
Cognitive language
The system of symbols in your mind to describe people, things, and situations, which influences spoken language.
Semantics
The study of meanings that words have for people, depending on their definitions or placements in sentences.
Pragmatics
The ability to use a culture's symbol systems appropriately in different contexts.
Evasion
A type of language that avoids specific details, often used to deceive others without telling a direct lie.
Equivocation
Using imprecise words deliberately that can be interpreted in multiple ways, often to avoid discomfort.
Euphemism
A word or phrase with a neutral or positive connotation used as a substitute for terms perceived as upsetting.
Microaggressions
Brief, subtle, unintentional, and oftentimes dismissive interactions or behaviors that target marginalized groups.
Hate speech
Language that offends or insults individuals based on their characteristics like race, religion, gender, or sexual orientation.
Communication accommodation theory (CAT)
A theory explaining how language and identity shape communication in various contexts; communicators adjust their language based on their audience.
Jargon
Technical language specific to members of a given profession or activity, often unclear to those outside the group.
High language
A more formal, polite language often used in business contexts or formal social gatherings.
Low language
An informal, easygoing language often used in casual settings among friends.
Group identity
The sense of belonging to a group that is often reinforced through the use of specific language or slang.
Denotative meaning
The literal, dictionary definition of a word.
Connotative meaning
The emotional or attitudinal response that a word evokes in people, beyond its literal definition.
Abstraction ladder
A visual representation used to describe different levels of abstraction in language from vague to specific definitions.
Ritualizing
The enacting of rules for what we are supposed to say in routine conversations and situations.
Functional communication competencies
Five identified language behaviors that help individuals communicate effectively: controlling, informing, feeling, imagining, and ritualizing.
Self-presentation
Communicating in ways that facilitate how we want others to perceive us and our intentions.
Social norms
The expected behaviors and language use accepted within specific social contexts or cultures.
Context-bound language
Language behavior influenced by situational factors, relationships, group identities, and cultural contexts.
Grammar
The rules of a language, helps ensure clarity
Communication acquisition
Acquiring language and learning to use it effectively
Civility
Social norms for appropriate behavior in communication.
Profanity
Swearing and using taboo language.
Labeling
Assigning negative words/phrases can perpetuate feelings of inferiority, such as the term feminist being misconstrued as negative
Hayakawa's Ladder of Abstraction
Describes how abstract language can range from specific to general.
Phonological
Rules governing correct pronunciation.
Syntactic
Rules governing the order of words within phrases and clauses