ch 4

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These flashcards cover key vocabulary and concepts related to verbal communication as discussed in Chapter 4.

Last updated 8:57 PM on 10/26/25
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30 Terms

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Language

A system of symbols (words) used to think about and communicate experiences and feelings.

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Cognitive language

The system of symbols in your mind to describe people, things, and situations, which influences spoken language.

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Semantics

The study of meanings that words have for people, depending on their definitions or placements in sentences.

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Pragmatics

The ability to use a culture's symbol systems appropriately in different contexts.

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Evasion

A type of language that avoids specific details, often used to deceive others without telling a direct lie.

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Equivocation

Using imprecise words deliberately that can be interpreted in multiple ways, often to avoid discomfort.

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Euphemism

A word or phrase with a neutral or positive connotation used as a substitute for terms perceived as upsetting.

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Microaggressions

Brief, subtle, unintentional, and oftentimes dismissive interactions or behaviors that target marginalized groups.

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Hate speech

Language that offends or insults individuals based on their characteristics like race, religion, gender, or sexual orientation.

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Communication accommodation theory (CAT)

A theory explaining how language and identity shape communication in various contexts; communicators adjust their language based on their audience.

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Jargon

Technical language specific to members of a given profession or activity, often unclear to those outside the group.

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High language

A more formal, polite language often used in business contexts or formal social gatherings.

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Low language

An informal, easygoing language often used in casual settings among friends.

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Group identity

The sense of belonging to a group that is often reinforced through the use of specific language or slang.

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Denotative meaning

The literal, dictionary definition of a word.

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Connotative meaning

The emotional or attitudinal response that a word evokes in people, beyond its literal definition.

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Abstraction ladder

A visual representation used to describe different levels of abstraction in language from vague to specific definitions.

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Ritualizing

The enacting of rules for what we are supposed to say in routine conversations and situations.

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Functional communication competencies

Five identified language behaviors that help individuals communicate effectively: controlling, informing, feeling, imagining, and ritualizing.

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Self-presentation

Communicating in ways that facilitate how we want others to perceive us and our intentions.

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Social norms

The expected behaviors and language use accepted within specific social contexts or cultures.

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Context-bound language

Language behavior influenced by situational factors, relationships, group identities, and cultural contexts.

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Grammar

The rules of a language, helps ensure clarity

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Communication acquisition

Acquiring language and learning to use it effectively

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Civility

Social norms for appropriate behavior in communication.

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Profanity

Swearing and using taboo language.

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Labeling

Assigning negative words/phrases can perpetuate feelings of inferiority, such as the term feminist being misconstrued as negative

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Hayakawa's Ladder of Abstraction

Describes how abstract language can range from specific to general.

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Phonological

Rules governing correct pronunciation.

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Syntactic

Rules governing the order of words within phrases and clauses