Certified Human Resource Associate (CHRA) Assessment Reviewer

A comprehensive vocabulary set covering Human Resource Management, Labor Laws, recruitment, performance evaluation, motivation theories, and statutory employee benefits based on the CHRA review transcript.

Human Capital

Refers to the collective skills, knowledge, and experiences of employees, emphasizing their economic value and potential contributions to an organization.

Human Resource

Pertains to both the individuals working for a company and the department responsible for managing all employee-related matters.

Human Resource Planning (HRP)

The process by which management ensures that it has the right personnel who are capable of completing those tasks that help the organization reach its objectives.

HR Philosophy

A statement of how the organization regards its human resources, the role they play in the overall success of the business, and how they should be managed.

Turnover Rate

The percentage of employees leaving a company within a certain period of time.

Recruitment

The process of identifying that the organization needs to employ someone up to the point at which the application forms have arrived.

Placement

The actual hiring which includes the orientation and acculturation process.

Integrity Tests

Designed to assess an applicant's tendency to be honest, trustworthy, and dependable.

Cognitive Ability Tests

Measure a candidate’s general mental capacity which is strongly correlated to job performance.

Emotional Intelligence Tests

The ability to recognize, understand, and regulate emotions and to respond in constructive ways to communicate or empathize with others.

Stress Interview

A selection process designed to test the candidate and his conduct and behavior under conditions of strain.

Panel Interview

A process where a board or selection committee interviews a candidate, usually for supervisory and managerial positions.

Employee Onboarding

The process of familiarizing a new employee with the organization's policies, their role, and the organizational culture.

ADDIE Training Process

An acronym for the stages: Analyze, Design, Develop, Implement, and Evaluate.

Extrinsic Reward

A tangible and visible reward given to an employee for achieving something, such as a salary hike, bonus, or public recognition.

Intrinsic Reward

The psychological benefits each employee gains from making a meaningful contribution through their work.

Job Analysis

A systematic process of identifying and determining the responsibilities, requirements, and nature of a job in detail.

Benchmarking

The practice of comparing business processes and performance metrics to industry bests and best practices from other companies.

Job Description

An internal document specifying requirements for a new position, including required skills, role in the team, and personality.

Job Specification

Lists the qualifications, experience, training, skills, and emotional attributes required of an individual to perform a job.

Human Resource Information System (HRIS)

Used to manage and automate core HR processes, such as payroll, time tracking, and benefits administration.

Maslow's Hierarchy of Needs

A motivational theory outlining basic needs (Physiological, Safety, Love/Belonging, Esteem, Self-actualization) that a person fulfills in order.

Theory X

An authoritarian management style based on the assumption that workers dislike work, shirk responsibility, and need constant supervision.

Theory Y

A participative management style assuming workers find work satisfying, take responsibility, and need little direction.

360-degree Feedback

A performance appraisal method involving evaluation input from multiple levels within the firm and external sources.

Halo Error

Occurs when an overall positive impression of a person is based on a single characteristic.

Horn Error

Happens when a snap judgment is made about someone on the basis of one negative trait.

Collective Bargaining Agreement (CBA)

A labor contract between a union representing employees and the employer or management.

Conciliation

The process where a third party helps disagreeing parties reach an agreement without making official recommendations.

Arbitration

A process where a third party reviews a dispute and makes a recommendation on settlement terms that is binding on both parties.

Redundancy

Takes place when an organization reduces the number of employees or when individual jobs are no longer needed.

Night Shift Differential (NSD)

Additional compensation of $10\%$ of an employee’s regular wage for work performed between $10\,\text{p.m.}$ and $6\,\text{a.m.}$

Service Incentive Leave

A paid leave of $5$ days granted to an employee who has rendered at least $1$ year of service.

Maternity Leave (Live Childbirth)

Entitlement of $105$ days with full pay, with an additional $15$ days for solo parents.

13th Month Pay

Extra compensation equivalent to at least $\frac{1}{12}$ of the total basic salary earned by an employee within a calendar year.

Four-Fold Test

Elements to determine an employer-employee relationship: hiring, wages, power of dismissal, and the power of control.

Labor-only Contracting

An arrangement where a contractor without substantial capital supplies workers to a principal employer for activities directly related to the business.

Normal Hours of Work

The general rule that the working hours of any employee shall not exceed $8$ hours a day.

Regular Employees

Employees engaged to perform activities usually necessary or desirable in the usual business of the employer, or those who rendered at least $1$ year of service.

Probationary Employees

Employees undergoing a trial period, generally not exceeding $6$ months, to determine fitness for regular employment.