Resume, Cover Letter, Interviewing, Negotiation, Leadership, and Harassment Lectures

Flashcards for review based on lecture notes.

What are the 4 things employers want?

Performance, Reliability, Motivation

Goal of a resume

Show you are a qualified candidate and a good match for the job to be interviewed

Resume

Summary of your experience and skills, relevant to the field you’re entering

Resume

An accomplishment-driven marketing tool that speaks for you

Resume

Serves as an introduction

How long should a resume be?

Keep it to 1 page

What information does a resume need to include?

Necessary skills, desired qualifications, required education, required work experience

Reverse Chronological Resume

Heading includes name in bold and contact information

Summary of Qualifications in Resume

Optional but very helpful, Use only if it puts emphasis on the relevance

Education Section of Resume

Highest education first, Highlight the degrees earned or to be earned, List majors, minors, concentration, and emphasis

True or false: you should provide references on a resume

False

True or false: you need to have permission from a person before you put them as a reference

True

Cover Letter

Introduces you as a candidate

Cover Letter

Clarifies the position for which you are applying for

Cover Letter

Enables you to highlight your strengths further

Cover Letter

Asks an employer to take a specific action

How long should a cover letter be?

1 page, 12point font

First Paragraph of Cover Letter

Info about why you are writing, Specific position, Where I found the job posting

Middle Paragraph of Cover Letter

What do you have to offer, Interpreting what you have in your resume not simply repeating it, Highlights further who you are, Mention how your qualifications match the job

Final Paragraph of Cover Letter

Thanks the employer for considering you for the position, Provide information on how you’d follow up

Complimentary Close of Cover Letter

Keep it short, Ex. Respectfully yours, Ex. Best, Ex. Sincerely,

Signature of Cover Letter

Handwritten if mailing it, Typed signature if electronic

STAR

Situation, Tasks, Actions, Results

Basic tips for preparing for an interview

Think ahead for typical/basic questions, Practice

Phone Interview Tips

Know your audience, Have a copy of your resume, Quiet location, Begin call professionally, Speak clearly, Smile, End the interview formally

Video Interview Tips

Create professional profile, Professional background, Look at the camera, Good connection, Use good body language, Posture

First Impressions

Pay attention to body language, Be professional, Arrive early, look awake, Sit up straight and look at them straight, Repeat their names

Professional Image

Neat adult hairstyle, conservative business suit or business casual attire, Limited jewelry, No visible tattoos or piercings, Clean

Before Arriving to an Interview

Gather documents, Turn your cell phone off, Know the location, Arrive 30 minutes early but go in 10 minutes or 5 minutes early

What to ask during an interview

Ask 3-4 meaningful and appropriate questions

What to do after an interview

Respond within 24 hours with a thank you message

Nonverbal communication elements

7% of what you say, 38% vocal elements, 55% non-verbal

Tips for nonverbal clues

Adopt an engaged posture, Appear calm and relaxed,Mirror the interview, Get your eye contact right, Avoid lying signs, Give the perfect handshake

Palm upwards gesture

Honest and trustworthy

Touching your heart gesture

Genuine

Steepling gesture

Confidence

Clasping your hands gesture

Anxiety

Appraisal interviews

involve discussing past performance and future goals

Problem-solving interviews

occur to identify problems and consider possible solutions

Exit interviews

are conversations about your experience with a job you are leaving

Counseling interviews

focus on supporting an individual through a personal problem

Service-oriented interviews

are conversations about a product or service you have purchased

Persuasive interviews

attempt to affect your beliefs, opinions, or behaviors

Survey interviews

are interactions aimed at gathering information

Selection interviews

are conversations focused on helping an interviewer choose the appropriate candidate for a position, assignment, promotion, or award

Negotiation definition

as problem solving, goal of a negotiation is not to get a deal, it’s to get a good deal

3 things to know to get a good deal when negotiating

What’s our alternatives, what’s our reservation price (bottom line), what’s our aspiration( realistic view of the best possible outcome)

Leadership

Ability to direct or influence others behaviors and thoughts towards a productive end

Sexual harrasment

Unwelcome verbal, visual, or physical conduct of a sexual nature that is severe or pervasive and affects working conditions or creates a hostile work environment

Verbal Sexual Harassment

Comments about clothing, body, or jokes