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8. For anything complicated about why insurance isn't covering something, get the pharmacist or appropriate staff member rather than trying to explain something you aren't trained on.
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Where is your insurance card?
Thẻ bảo hiểm của cô/chú đâu ạ?
May I see your insurance card?
Cho con xem thẻ bảo hiểm ạ.
Let me check the insurance.
Để con kiểm tra bảo hiểm ạ.
The insurance isn't accepted.
Bảo hiểm không được chấp nhận ạ.