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Symbol system (language)
What key part of encoding must be understood in order for the receiver to decode the message?
Physical noise
Noise that includes sounds, visual barriers, volume, and hunger.
Environmental elements
Beliefs, Context, History Participants, Relationships Physical setting, Values.
Similarities between conversation and speech
Audience centered, feedback, goal driven, logic, and stories for effect.
Differences between conversation and speech
Language, organization, notes, interruptions, delivery style, and physical arrangement.
Linear model of communication
This model views communication as something that one person does to another, flowing in one direction only.
Interactive model of communication
Communication theory that views communication as a two-way process that includes feedback and the environment.
Transactional model of communication
The theory that views communication as a constant process in which all parties simultaneously play the roles of sender and receiver.
Source
The person responsible for inventing the idea on which he or she intends to speak and crafting the message that conveys that idea to an audience.
Encoding
Taking an abstract notion and giving it meaning through the application of symbols.
Message
Content or idea the source initially wanted to provide to the audience.
Channel
The media through which an encoded message is transmitted from a source to a receiver.
Receiver
The person or audience that a message is being transmitted to.
Decoding
Takes the symbols used to encode the message and draws meaning from them.
Noise
Force that can impede the delivery and proper decoding of a message.
Feedback
Receiver's response to speaker's message.
Environment
The context in which the communication process takes place.
Communication apprehension
The fear or anxiety associated with real or anticipated communication with another or others.
Self-fulfilling prophecy
Convincing yourself that something is going to happen before it does, thus leading to the occurrence of what you originally expected.
Systematic desensitization
The process in which a person is slowly introduced to a fear and each time he or she overcomes the fear the intensity decreases.
Ethics
Involve morals and the specific moral choices to be made by a person.
Plagiarism
Stealing the intellectual achievements of another person and presenting them as their own.
Global plagiarism
Taking an entire piece of work and saying it is your own.
Incremental plagiarism
Using part of someone else's work and not citing it as a source.
Patchwork plagiarism
Taking ideas from more than one piece of work and presenting them as original work without giving due credit to the sources.
Patchworking
Taking original sentences or work from another source, changing a few words in it and not citing the source.
4 elements of verbal citation
Publication, Publication Date, Author, Credentials
Most reliable internet domains
gov, edu, com, org, net
Race
Set of physical characteristics shared by a group of people
Ethnicity
A group of people who identify with each other based on a common experience, which might include geographic or national origin, ancestry, history, cultural and social norms, religion, race, language, ideology, food, dress, or other factors.
Sex
Biological classification based on one's reproductive organs and chromosomes.
Gender
Social construction that includes all of the beliefs, attitudes, actions and roles associated with being masculine or feminine.
Sexual orientation
Sex and gender to whom a person is romantically and sexually attracted to.
Culture
Distinctive ideas, customs, social behavior, products, or way of life of a particular nation, society, people, or period.
Co-culture
Smaller specific cultures that intersect in our lives and exist within and alongside larger cultural groups, allowing individuals to simultaneously belong to several cultures and co-cultures.
Physical and cognitive issues affecting culture
Dyslexia, hearing, color blindness
Ideology
Set of ideas, beliefs, and ideals that form our worldview and provide a basis for action.
7 Dimensions of Culture
Geert Hofstede- High v. Low Power Distribution, High v. Low Uncertainty Avoidance, Individualism v. Collectivism, Masculinity v. Femininity, Long v. Short Term Orientation, Indulgence v. Restraint, High v. Low Context Culture
Dialogue
Speaking in a way that encourages others to listen and listening in a way that encourages others to speak.
Ethnocentric
Believing your group's perspective is the only correct one and thus judging others based on their conformity to your way of doing things.
General purpose statement
Describes the type or category of speech you will prepare and deliver.
Specific purpose statement
A narrower version of the general purpose statement that identifies what you will talk about, what you will say about it, and what you hope the audience will take away from the speech.
Brainstorming
Generating ideas and listing them as they come to mind.
Concept/mind map
A visual representation of the potential areas you could cover in your speech.
3 goals of a general purpose statement
To inform, to persuade, to honor/commemorate.
5 Characteristics of Information Literacy
Know why, Know where, Know quality, Create new knowledge, and Accountability.
Bias
An unfair preference or distortion of information.
Boolean Operators
Using words such as 'and,' 'but,' and 'or' when typing in search terms to focus the results.
Demographics
Categories of definable characteristics of groups of people, such as age, race, religion, socioeconomic status, education level, and sexual orientation.
Methods of Analysis during the Speech
Direct Observation, Polling the Audience, Contact Persons.
Types of supporting material
Examples, Statistics, and Testimony.
Types of examples
Real (Factual), Hypothetical (Fictional).
Real example
Example is factual, and you will often encounter it during the research process.
Hypothetical example
Fictional, though believable and relevant, example stories that serve to make a point.
Brief example
An example that makes a very quick point and can be effective at any point in a speech.
Statistics
Numbers that summarize and organize sets of numbers to make them easier to understand or visualize.
Measures of central tendency
Statistics that indicate where the middle of a distribution lies, including the mean, median, and mode.
Mean
The average of all of the scores in a distribution, which is calculated by adding all of the scores and then dividing by the total number of scores.
Median
The middle number in a distribution of numbers.
Mode
The score that appears most often in a distribution of numbers.
Standard deviation
A measure of variability that indicates how spread apart the numbers in a distribution are.
Testimony
Using the words of other people as evidence.
Expert testimony
Testimony from someone who has conducted extensive research on the topic, has significant experience with the topic, or holds a position that lends credibility to their ideas on the subject matter.
Peer testimony
Testimony from someone who is in the same peer group as the audience but who is not necessarily an expert on the topic.
Outlining
A systematic method of organizing your ideas.
3 Tenets of Outlining
Subordination, Coordination, and Division.
Subordination
Process of creating a hierarchy of ideas in which the most general ideas appear first, followed by more specific ideas.
Coordination
All information on the same level has the same significance.
Division
Principle that if a point is divided into subpoints, there must be two or more sub points to avoid bias.
Prep outline
Used to block out speech.
4 Rules of preparation outline
Use full sentences, one sentence per symbol, citations in APA, and talking language.
Speaking outline
Watered down prep outline.
6 goals of introductions
Get the Audience's Attention, State the Relevance of Your Topic, Establish Your Credibility, State Your Argument, Preview Main Points, Transition to the Body.
Signposts
Key words that signal to the audience that you are moving from one part of the speech to another.
Transitions
Connective statements that signal you are finished with one point and moving on to another.
Internal summary
Reviews the point that you just covered and indicates to the audience that you are preparing to move to another point.
Internal preview
Serves as an outline of what is to come next in a speech and is often combined with transition statements.
Clincher
Final statement of your speech.
Thesis
A carefully worded one-sentence encapsulation of exactly what you will cover in your speech.
4 parts of conclusion
Signal ending, restate thesis, review main points, memorable closer.
Reasoning by example
The process of inferring general conclusion and making general claims from specific claims.
Reasoning by cause
Argument that claim one event/factor produces an event and requires necessary cause and sufficient cause.
Reasoning by analogy
Reasoning occurs when we use analogies to support a claim.
Reasoning by sign
Reasoning occurs when the presence of one thing indicates the presence of another.
Necessary cause
Cause that must be present for the effect to happen.
Sufficient cause
Cause that can produce the effect in question.
Literal analogy
When the two cases being compared are classified the same way.
Figurative analogy
When the two cases being compared are from completely different classifications.
Reasoning fallacies
Errors in reasoning to be avoided in arguments or speeches.
Ad hominem
Attacking the opposing person's character instead of his or her argument
Ad Verecundiam
Appeal to authority
The Slippery Slope
Relies on the belief that once a course of action is taken, other unavoidable events will inevitably occur.
Non Sequitur
"Not in sequence" in Latin. Refers to making an unjustified move from one idea to another.
Straw Man
Speaker misrepresents the opponent's position by oversimplifying that position, taking the opponent's comments out of context so that they don't represent the opponent's position at all, or representing an entire group's position with really bad arguments from one person in that group (who might be real or fictitious).
Hasty Generalization
Refers to drawing conclusions about broad principles or categories based upon a small sample of evidence.
Either-Or
When we assume there are only two alternatives, when in actuality there are more. People sometimes use it to limit alternatives and force choices in a specific direction.
False Cause
Assumes that one event causes another unrelated event to occur. Superstitions are the result of false cause, which is an error in the application of reasoning by cause.
Red Herring
When the speaker introduces irrelevant ideas to focus attention away from the real issue.
Begging the Question
When we assume certain facts that have not been proven. These types of fallacies often are prefaced by statements such as "it begs the question," "it goes without saying," "everyone agrees," and "let's just say for the sake of argument" without offering proof of their accuracy.
Deductive reasoning
An argument that reasons from known premises to an inevitable conclusion.