The Art of Influence : Exploring Persuasion Techniques

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10 Terms

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persuasion

the process of influencing other's attitudes, beliefs, or behaviors through communication

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elaboration likelihood model

a theory that describes how people process persuasive messages in two ways

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central route of persuasion

a method of persuasion that involves deeply engaging with the content of a message

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peripheral route of persuasion

a method of persuasion that relies on superficial cues such as attractiveness or credibility of the speaker

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halo effect

the cognitive bias where a positive impression in one are leads to positive evaluations in other areas

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foot in the door technique

a persuasive strategy where agreement to a small, initial request increases the likelihood of compliance with a larger, subsequent request

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door in the face technique

a persuasive strategy where a large, initial request increases the likelihood of compliance with a reasonable, subsequent request

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false consensus effect

a cognitive bias where people overestimate how much others agree with their own beliefs

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cognitive dissonance

a psychological discomfort experienced when simultaneously holding conflicting beliefs, attitudes, or values, often leading to an alteration in one of the beliefs or behaviors to reduce the discomfort

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industrial organizational (i/o) psychologists

psychologists who apply psychological principles and research methods to the work place to improve productivity