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persuasion
the process of influencing other's attitudes, beliefs, or behaviors through communication
elaboration likelihood model
a theory that describes how people process persuasive messages in two ways
central route of persuasion
a method of persuasion that involves deeply engaging with the content of a message
peripheral route of persuasion
a method of persuasion that relies on superficial cues such as attractiveness or credibility of the speaker
halo effect
the cognitive bias where a positive impression in one are leads to positive evaluations in other areas
foot in the door technique
a persuasive strategy where agreement to a small, initial request increases the likelihood of compliance with a larger, subsequent request
door in the face technique
a persuasive strategy where a large, initial request increases the likelihood of compliance with a reasonable, subsequent request
false consensus effect
a cognitive bias where people overestimate how much others agree with their own beliefs
cognitive dissonance
a psychological discomfort experienced when simultaneously holding conflicting beliefs, attitudes, or values, often leading to an alteration in one of the beliefs or behaviors to reduce the discomfort
industrial organizational (i/o) psychologists
psychologists who apply psychological principles and research methods to the work place to improve productivity