Untitled document

Efficency

________ the search for the optimum means to a given end.

McDonaldization

________ the process by which the principles of the fast- food restaurant are coming to dominate more and more sectors of American society as well as of the rest of the world.

Resocialization

________ the process of learning new norms, values, attitudes, and behaviors.

Dramaturgy study

________ of social interaction as theater, in which people " (actors) "project images ("play roles) "in front of others ("the audience)

Role Taking

________ ability to see oneself from the perspective of others and to use it to formulate ones behavior.

Socialization

________ The process by which people learn customs and values of their culture.

Impersonality Decision

________- making criteria that ignore personal characteristics not related organizational goals.

Panic

________ an alleged form of behavior that involves people reacting to a real or perceived threat with irrational, frantic, selfish, and often self- destructive behavior.

Value Rationality

________ involves commitment to a binding conviction.

Calculability emphasis

________ on things that can be calculated, counted, and quantified.

Formal Rationality

________ involves cost- benefit analysis (instrumentality, calculability)

Written Rules

________ and Documents procedural rules, contracts, position descriptions, written evaluations, and job files.