GMS 200 Class 11 (Chapter 11) Practice Test M/C

Flashcards mode only. For learn/test use flashcards only and only answer with definition.

1. The main purpose of organizing as a management function is to ______.
   a. make sure that results match plans
   b. arrange people and resources to accomplish work
   c. create enthusiasm for the work to be done
   d. match strategies with operational plans

b. arrange people and resources to accomplish work

2. ______ is the system of tasks, reporting relationships, and communication that links together the various parts of an organization.
   a. Structure
   b. Staff
   c. Decentralization
   d. Differentiation

a. Structure

3. Rumours and resistance to change are potential disadvantages often associated with ______.
   a. virtual organizations
   b. informal structures
   c. delegation
   d. specialized staff

b. informal structures

4. An organization chart showing vice presidents of marketing, finance, manufacturing, and purchasing all reporting to the president is depicting a ______ structure.
   a. functional
   b. matrix
   c. network
   d. product

a. functional

5. The functional chimneys problem occurs when people in different functions ______.
   a. fail to communicate with one another
   b. try to help each other work with customers
   c. spend too much time coordinating decisions
   d. focus on products rather than functions

a. fail to communicate with one another

6. A manufacturing business with a functional structure has recently developed three new product lines. The president of the company might consider shifting to a(n) ______ structure to gain a stronger focus on each product.
   a. virtual
   b. informal
   c. divisional
   d. network

c. divisional

7. The ______ structure tries to combine the best elements of the functional and divisional forms.
   a. virtual
   b. boundaryless
   c. team
   d. matrix

d. matrix

8. The “two-boss” system of reporting relationships is found in the ______ structure.
   a. functional
   b. matrix
   c. network
   d. product

b. matrix

9. Better lower-level teamwork and more top-level strategic management are among the expected advantages of a ______ structure.
   a. divisional
   b. matrix
   c. geographical
   d. product

b. matrix

10. “Tall” organizations tend to have long chains of command and ______ spans of control.
    a. wide
    b. narrow
    c. informal
    d. centralized

b. narrow

11. A student volunteers to gather information on a company for a group case analysis project. The other members of the group agree and tell her to go ahead and choose the information sources. In terms of delegation, this group is giving the student ______ to fulfill the agreed-upon task.
    a. responsibility
    b. accountability
    c. authority
    d. decentralization

c. authority

12. The current trend in the use of staff in organizations is to ______.
    a. give staff personnel more authority over operations
    b. reduce the number of staff personnel
    c. remove all staff from the organization
    d. combine all staff functions in one department

b. reduce the number of staff personnel

13. The bureaucratic organization described by Max Weber is similar to the ______ organization described by Burns and Stalker.
    a. adaptive
    b. mechanistic
    c. organic
    d. adhocracy

b. mechanistic

14. Which type of organization design best fits an uncertain and changing environment?
    a. Mechanistic
    b. Bureaucratic
    c. Organic
    d. Traditional

c. Organic

15. An organization that employs just a few “core” or essential full-time employees and outsources a lot of the remaining work shows signs of using a ______ structure.
    a. functional
    b. network
    c. matrix
    d. mechanistic

b. network