Human Resource Management in The Intern

Vocabulary-style flashcards exploring Human Resource Management (HRM) themes, leadership styles, and workplace culture as depicted in the film The Intern.

Workplace Diversity and Inclusion

A concept linked to Diversity management and Equal Employment Opportunity (EEO) that challenges age stereotypes by showing how older workers like $70$-year-old Ben Whittaker contribute valuable skills.

Recruitment and Selection (Personal Qualities)

The process of hiring based on non-technical traits such as communication skills, reliability, professionalism, and life experience, as seen in Ben Whittaker's selection.

Organisational Culture

A fast-paced, informal, and innovative workplace environment where employees work collaboratively and value creativity, often influenced by the professionalism and respect of its members.

Autocratic Tendencies

A leadership style where a manager, such as Jules Ostin, makes many decisions independently and struggles to delegate tasks to others.

Transformational Leadership

A leadership style demonstrated by Jules Ostin where she inspires employees through her vision and passion for the online fashion company.

Participative Leadership

A developing leadership style where a leader learns to trust others, accept support, and empower employees.

Work-Life Balance

The struggle to balance professional success with personal life, such as motherhood and relationships, requiring policies like flexible working arrangements and family-friendly practices.

Training and Development (Two-way Process)

An HRM lesson where training is viewed as a reciprocal exchange, such as Ben learning new technology while younger employees learn from his experience.

Mentoring and Knowledge Sharing

An informal process where an experienced individual provides advice on leadership, communication, decision-making, and stress management to transfer organisational knowledge.

Change Management

The process of managing rapid business growth, increasing workloads, and expanding leadership responsibilities to maintain employee satisfaction and performance.

Motivation Theories (Ben Whittaker)

As per Maslow and Herzberg, Ben is motivated by factors such as purpose, belonging, being valued, and contributing to society.

Motivation Theories (Jules Ostin)

As per Maslow and Herzberg, Jules is motivated by achievement, success, and recognition.