Unit 6 – Interpersonal Skills: Personality Development and Leadership

A set of vocabulary flashcards covering the key terms from Unit 6 – Interpersonal Skills, focusing on empathy, trust, ethics, etiquette, privacy, civic sense, and environmental care.

Empathy

The ability to understand and share another person’s feelings, thoughts, and experiences.

Cognitive Empathy

Understanding another person’s perspective or thoughts without necessarily feeling their emotions.

Emotional Empathy

Physically feeling the emotions that someone else is experiencing, creating a deep emotional connection.

Compassionate Empathy

Recognising and feeling another’s emotions while also taking action to help alleviate their distress.

Sympathy

An expression of care, concern, or sorrow for someone else’s misfortune without fully sharing their emotional experience.

Antipathy

A deep-seated feeling of dislike or aversion toward someone or something that can damage relationships if unmanaged.

Trust

A firm belief in the reliability, truth, or ability of someone or something, forming the foundation of strong relationships.

Emotional Bonding

The process of developing a deep emotional connection that nurtures trust, intimacy, and mutual support.

Ethics

Moral principles that guide behaviour and decision-making, distinguishing right from wrong in daily life.

Social Etiquette

Rules of respect and politeness that regulate interpersonal interactions in social settings.

Professional Etiquette

Customary codes of polite and appropriate behaviour in the workplace that enhance harmony and productivity.

Privacy

The right of individuals to control their personal information and space, protecting them from intrusion.

Personal Boundaries

Limits individuals set regarding what they are comfortable sharing or experiencing in social and professional interactions.

Civic Sense

Awareness of and commitment to one’s responsibilities toward the community, fostering social responsibility.

Environmental Care

Practices aimed at protecting and preserving the natural environment through sustainable actions.

Sustainability

Responsible use of resources to maintain ecological balance so future generations can meet their needs.

Active Listening

Fully concentrating, understanding, responding, and remembering what another person says, demonstrating respect and empathy.

Cultural Awareness

Recognition and respect for different cultural backgrounds, customs, and beliefs to promote inclusive interactions.

Conflict Resolution

Processes and skills used to peacefully end disagreements by understanding all perspectives and finding mutually acceptable solutions.

Emotional Intelligence

The ability to recognise, understand, and manage one’s own emotions while empathising with the emotions of others.

Integrity

Consistency of actions, values, and principles, demonstrating honesty and strong moral character.

Honesty

Being truthful and sincere in words and actions, essential for building credibility and trust.

Confidentiality

The ethical duty to keep sensitive information private, reinforcing trust in professional settings.

Punctuality

Being on time for commitments, signalling respect for others and reliability in professional etiquette.

Collaboration

Working cooperatively with others toward shared goals, strengthened by trust, empathy, and good communication.

Sustainable Living

Lifestyle choices aimed at reducing environmental impact, such as recycling, conserving resources, and minimising waste.

Advocacy and Activism

Supporting or campaigning for environmental and social causes to inspire collective action and positive change.