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CIT 111 Fall 2025
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Which of the following network scan services must the multi-function device (MFD) configure with the path to a suitable file server and shared folder?
SMB (Server Message Block)
What software on a client’s computer allows a device and printer to connect over a network?
Print server
A company has a structured cable system installed by a technician. The technician uses a permanent cable that terminates to wall ports and patch panels. What is this mechanism called?
Punchdown block
Which of the following causes the ink in an inkjet printer to break up into small pumps, which give an electrical charge when they leave the print head and can either stick to the paper or fall off?
Epson design
A technician did not install the full complement of nodules, which allows the system to revert to as many channels as are populated. What types of channels would allow this to happen? (Select 2)
Triple-channel
Quad-channel
A user is having trouble with their laser printer and notices that the light from the laser is not shining on this part of the printer. What part of the printer has a photosensitive surface?
Imaging drum
A user needs to change the direction of the viewing of a page. What tab would the user need to click on to change the page view from portrait to landscape?
Orientation
A technician notices that the printer’s output was not expected and needs to check the printer’s control panel to investigate the problem. What does the technician need to click?
Calibration
A remote user contacts the IT desk to report that they accidentally dropped a mobile device. It is no longer responsive when trying to tap on icons. Which component is likely damaged and is causing the problem?
Digitizer
What interface is the parallel advanced technology attachment (PATA)?
IDE
A user noticed that their PC is generating more hear then can be removed, and the one component designed to draw cool air from the low vents in the front of the case over the motherboard is not working. What is the impacted component?
Fan
Which of the following allows reducing the number of cables to the minimum required to minimize clutter within the chassis and improve airflow and cooling?
Modular power supply
A technician installs a type of computer memory into a laptop built using integrated circuits. What is this called?
SODIMM (Small Outline Dual In-line Memory Module)
What format uses a system of mirrors that reflects the illuminated image of the object onto a lens that uses a prism to spilt the image into its component RGB colors?
Flatbed scanner
A user who is new to computers inspects a laptop to become acquainted with all the physical features. The user finds a small hole in the top bezel of the display. What feature is this?
Microphone
Which redundant array of independent disks (RAID) applies a strategy that is the simplest way of protecting a single disk against failure by using a mirrored drive configuration with two disks?
RAID 1
A technician researches flat-screen displays to find the perfect model for a conference room. The screen should feature a high viewing angle as the conference room is wide. Which technology does the technician look for when purchasing a flat-screen display?
IPS (In-Plane Switching)
What channel system requires support from the CPU, memory controller, and motherboard but not from the RAM devices?
Dual-channel
A user wants to mitigate the risk of data loss by using a disk that underpins the mass storage system and provides fault tolerance. What can the user use?
RAID
A technician needs a cable for 10G Ethernet and higher within a data center network. What type of cable does the technician need?
STP (Shielded Twisted Pair)