CAFS

question 1

The development of consumer services has been driven by technological advancements, changing consumer expectations, economic growth, globalisation, and urbanisation. Innovations such as the internet, mobile apps, and artificial intelligence have transformed industries like retail, banking, and entertainment, making services more accessible and efficient.

question 2

Consumers now prioritise convenience and personalization, leading to the rise of food delivery platforms like Uber Eats and subscription-based services like Netflix. Economic growth and increased disposable income have expanded demand for travel, financial, and luxury services, while globalization has allowed businesses like Amazon and McDonald's to operate worldwide.

question 3

Additionally, urbanisation has increased the need for efficient transportation, housing, and healthcare, encouraging services like ride-sharing apps and co-working spaces. These factors continue to shape consumer services, making them more responsive to evolving societal and economic trends.

Question 2

The rapid development of information and communication technologies (ICT) has introduced key challenges related to copyright, privacy and security, and information overload. Copyright laws struggle to keep pace with digital advancements, leading to widespread piracy and unauthorized content distribution, raising concerns about intellectual property protection.

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Privacy and security risks have intensified with the rise of artificial intelligence, the Internet of Things (IoT), and data surveillance, as personal information is increasingly collected and stored, often without sufficient safeguards. Additionally, information overload has become a growing issue, with individuals and organizations struggling to manage vast amounts of digital content, affecting decision-making, productivity, and mental well-being.

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Addressing these challenges requires updated legal frameworks, stronger ethical considerations, and effective strategies for managing digital information.

Question 3

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