Unit 5: Operations Management

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Operations Management

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25 Terms

1

Operations Management

The process of transforming inputs into outputs to achieve business objectives, involving planning, coordination, and control of processes, quality, and costs.

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2

Job Production

A method involving the customization of individual products tailored to specific client requirements, such as office buildings or wedding dresses.

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3

Advantages of Job Production

Better quality, higher worker motivation, increased flexibility, unique selling points, and more customization options.

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4

Disadvantages of Job Production

Time-consuming, costly, challenges in worker replacement, low economies of scale, and cash flow issues.

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5

Cell Production

A team-based production method where tasks are completed by self-contained units (cells) with a focus on teamwork and multi-skilling.

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6

Advantages of Cell Production

Autonomy in decision-making, responsibility for quality, and higher productivity through teamwork.

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7

Disadvantages of Cell Production

Lower output efficiency, capital-intensive setup, potential team conflicts, and inter-cell delays.

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8

Batch Production

A method where a limited number of identical products are produced simultaneously, with work completed on each batch before switching to another.

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9

Advantages of Batch Production

Better economies of scale, specialization leading to better quality, increased product variety, and possible customization.

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10

Disadvantages of Batch Production

Increased production costs from storage, potential boredom from repetitive tasks, and delays affecting overall production.

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11

Mass/Flow Production

A method focused on the mass production of standardized products, often involving automation and high output volumes.

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12

Advantages of Mass/Flow Production

High economies of scale, better quality through specialization, continuous operation of machinery, and lower labor costs.

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13

Disadvantages of Mass/Flow Production

High inflexibility for customization, potential boredom from repetitive tasks, and high capital investment costs.

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14

Mass Customization

A production method combining the flexibility of job production with the economies of scale of mass production, enabled by technology.

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15

Advantages of Mass Customization

Low unit costs with flexibility to meet diverse customer requirements.

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16

Disadvantages of Mass Customization

High costs for product and machinery design, and expensive flexible capital equipment.

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17

Location Factors

Considerations affecting business location decisions, including sociocultural, technological, economic, environmental, and political factors.

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18

Outsourcing

Hiring an external company to perform tasks that could be done internally, often to reduce costs.

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19

Advantages of Outsourcing

Cost savings, flexibility in managing demand fluctuations, and reduced overheads.

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20

Disadvantages of Outsourcing

Loss of control over production quality and conditions, potential reputational risks, and ethical concerns.

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21

Offshoring

Relocating business functions to another country, often to reduce costs and increase productivity.

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22

Advantages of Offshoring

Lower operational costs and increased efficiency.

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23

Disadvantages of Offshoring

Communication challenges, potential unethical labor practices, and environmental concerns.

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24

Insourcing

Bringing previously outsourced functions back in-house to regain control and improve quality.

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25

Reshoring

Returning production to the home country from abroad to manage supply chains more effectively and reduce risks.

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