(2.2.3) How and why is UK retailing changing?

What was the traditional manner in which people would engage with retail?

They would visit the CBD for shopping between Monday and Saturday and go to shops in villages for daily goods.

What changes has retailing undergone?

• 24 hour availability

• Shops open on Sundays

• Large retail parks on outskirts of towns with parking.

• Online shopping increase

• Personal relationships between the shopkeeper and customer eroded

What are the economic factors that have changed retail in the UK?

• Higher disposable income with monthly bank payments rather than weekly cash.

• Retail parks out of town offer parking, which is expensive in city centres

• Rent is cheaper out of town, encouraging chain stores to move.

What are the cultural factors that have changed retail in the UK?

• Shops open on Sundays encourage people to shop in retail parks

• Women’s working full time means shopping is no longer regular.

• Covid-19 meant online shopping had a boost, which has continued.

• Customer preferences shift unpredictably.

What are the technological factors that have changed retail in the UK?

• Better internet has encouraged online shopping + apps for convenience

• Online banking is more convenient that visiting a bank.

• Advertising on social media has encouraged online shopping.

• Improved transport means people can and will travel to shop.

What are the benefits of the increase in out of town shopping centres and online shopping?

• Lower rents and taxes

• Room for expansion

• Accessible due to major roads and motorways

• Often have leisure facilities, engaging at all times.

• Increase in convenience and practicality

What are the costs of the increase in out of town shopping centres and online shopping?

• Traffic congestion around the area

• Not always convenient for those without cars.

• The city centre suffers- donut effect

• Unreliable broadband and online literacy levels vary

What changes has the high street undergone due to the changes in retailing in the UK?

Many traders have been forced out of business by retail parks and the prevalence of online shopping which has a negative multiplier effect,

with premises becoming eyesores, pushing away traders and customers.

What changes has King’s Street implemented to combat the effects of high street change?

• Introduced large brands

• Pedestrianised areas and created cycle lanes

• Introduced more green spaces- window boxes, trees

• Stalls and market- brings together the community

• Al Fresco dining implemented to attract more customers and encourage a vibrant street life