Social Cognition – Cognitive Dissonance & Cognitive Biases

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Vocabulary flashcards covering definitions of cognitive dissonance, its reduction strategies, and a range of cognitive biases and heuristics highlighted in the lecture notes.

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17 Terms

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Cognitive Dissonance

The mental discomfort experienced when a person’s thoughts, feelings or behaviours are inconsistent with one another.

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ABC Components of Attitude

Affect (feelings), Behaviour (actions) and Cognition (thoughts) that usually align but can clash during cognitive dissonance.

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Reducing Dissonance: Change Cognition

Altering one’s thoughts to make them fit behaviour (e.g., ‘The relationship wasn’t serious anyway’).

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Reducing Dissonance: Change Behaviour

Adjusting actions to match beliefs (e.g., start exercising because fitness is valued).

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Reducing Dissonance: Add New Cognitions

Introducing a new thought that justifies the inconsistency (e.g., ‘Everybody cheats on tests’).

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Cognitive Bias

A systematic, predictable error in judgment or decision-making that occurs without conscious awareness.

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Anchoring Bias

Over-reliance on the first piece of information offered (the “anchor”) when making decisions.

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Attentional Bias

The tendency to focus on certain information while ignoring other relevant data.

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Confirmation Bias

Seeking, recalling or interpreting information in ways that support pre-existing beliefs.

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False-Consensus Bias

Overestimating how much others share one’s beliefs, traits or behaviours.

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Hindsight Bias

After an event, the inclination to see the outcome as having been predictable (‘I knew it all along’).

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Misinformation Effect

Post-event information distorts or overwrites memories of the original event.

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Optimism Bias

Overestimating the likelihood of positive events and underestimating negative ones for oneself.

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Dunning–Kruger Effect

People with low ability or knowledge overrate their competence in that area.

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Availability Heuristic

Judging likelihood based on how easily examples come to mind (noted for next lesson).

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Representativeness Heuristic

Estimating probability by how much something fits a prototype, often ignoring actual statistics.

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Affect Heuristic

Making quick decisions chiefly guided by current emotions rather than objective data.