Lesson-2-Risk-Management-Applicable-to-the-Industry-of-tourism-Autosaved1

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56 Terms

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Risk Management

The process of identifying, assessing, and prioritizing risks in order to minimize their impact on a business or industry.

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Guidelines

A set of instructions or principles to follow in order to manage risk effectively.

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Identification of Risk

The process of recognizing and understanding potential risks that could affect a business or industry.

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Nature of Impending Risk

The characteristics and attributes of a risk that is likely to occur in the near future.

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Collaboration with Stakeholders

Working together with individuals or groups who have an interest or involvement in the tourism sector to manage risks effectively.

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Crisis Communication

Transparent and honest communication during a crisis to provide information and updates to stakeholders.

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Repositioning of the Business

The process of adapting and adjusting a business strategy after a crisis to regain stability and success.

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Natural Hazard

An extreme event that occurs naturally and poses a threat to humans or the environment.

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Civil or Political Hazard

Risks associated with political decisions or civil unrest that can impact the tourism industry.

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Technological Hazard

Risks arising from the negative impact of technology on the tourism industry.

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Biological Hazard

Risks posed by organisms or substances produced by organisms that can harm human health.

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Terrorist Attack

Unlawful use of force or violence to intimidate or coerce a government or its citizens for political or social objectives.

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Trade Barriers

Regulations or policies that restrict international trade, such as tariffs.

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Tariff

Taxes imposed on imported or exported goods.

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Legislation

The process of creating and implementing laws and regulations.

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Administration

The ability to manage and govern effectively, including political will and efficient service delivery.

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Political Instability

Unstable political conditions that can significantly impact the tourism industry.

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Inherent Risk

The exposure to a specific risk before any action is taken to mitigate it.

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Residual Risk

The exposure to a specific risk after actions have been taken to mitigate it.

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Risk Management Plan

A comprehensive plan that outlines strategies and actions to manage and mitigate risks in the tourism industry.

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Preventive Strategy

Strategies designed to reduce the likelihood of a risk occurring before it becomes a reality.

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Contingency Strategy

Strategies designed to address risks at the time of their occurrence.

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Enablers

Factors or conditions that contribute to the occurrence or impact of a risk.

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Potential Consequences

The possible outcomes or effects of a risk event.

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Criteria for Risk Treatment

Standards or guidelines used to determine the necessity and acceptability of risk management actions.

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Combination of Risks

The interaction and consideration of both negative and positive risks in risk management.1. Risk Avoidance:Refers to completely eliminating risk by avoiding activities with potential risk.

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Risk Reduction

Refers to reducing the level of risk through precautionary measures, risk controls, or treatments.

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Observance of safety standards

Following established safety guidelines and regulations.

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Use of safety devices

Utilizing equipment or devices designed to enhance safety.

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Qualification requirements

Meeting specific criteria or qualifications to ensure safety and competence.

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Determination and creation of risk management plan

Developing a plan to identify, assess, and manage risks.

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Fire code

Government regulations related to fire safety.

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Sanitation

Regulations and practices related to maintaining cleanliness and hygiene.

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Stakeholders

Individuals or groups who can affect or be affected by the strategy or project of an organization.

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Collaboration with stakeholders

Working together with stakeholders to address risks and achieve common goals.

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Safety and security

Addressing the significant aspects of risk management related to safety and security.

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Training for staff

Providing education and instruction to employees to ensure preparedness and proper response.

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Safety drill

Practicing emergency procedures and protocols.

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Lockdown drill

Preparing for potential intruders or criminal acts.

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Earthquake drill

Conducting drills to prepare for earthquakes.

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First Aid

Providing basic medical assistance in emergency situations.

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Icelandic Tourist Board

An organization that provides safety guidelines for travel agencies and tour operators.1. Overland tours:Tours that take place on land, typically involving travel by vehicle or foot.

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Excursion

A short trip or outing, usually for leisure or educational purposes.

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Risk management process

The systematic approach to identifying, assessing, and mitigating risks in order to minimize potential harm or damage.

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Risk analysis

The study of how different errors or factors can lead to accidents or dangers, with the goal of identifying and reducing risks.

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Business intelligence

The gathering of information to predict developments in the business environment and reduce uncertainty in decision-making.

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Crisis communication

The transparent and honest exchange of information during a crisis to address the needs of stakeholders and limit negative impacts.

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Crisis management

The actions and strategies implemented to effectively respond to and navigate a crisis situation.

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Stabilize wave

The phase in a crisis response where businesses are learning to operate in the "new normal" and taking tactical steps to preserve business value.

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Six key areas of crisis response

Crisis management, workforce, supply chain, tax and trade, finance and liquidity, and strategy and brand.

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Mobilize wave

The initial phase in a crisis response where businesses establish crisis command centers and ensure the safety and security of their workers.1. Risk management:The process of identifying, assessing, and prioritizing potential risks in order to minimize their impact on an organization or industry.

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Tourism and travel

The activities of people traveling to and staying in places outside their usual environment for leisure, business, or other purposes.

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Crisis

An unexpected and potentially dangerous situation that requires immediate action to mitigate its negative effects.

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Research programs

Systematic investigations conducted to gain knowledge and understanding of a specific topic or area of interest.

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Hospitality management

The administration of services and facilities in the hospitality industry, including hotels, restaurants, and other establishments that cater to guests.

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References

Citations or sources used to support and provide evidence for information presented in a document or research study.