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Elements of group process
group norms
generating trust and cohesion
conflict and reluctance
inter-member feedback
healing forces within the group
stages of group development
therapeutic group
general term for groups whose purpose is:
increasing members’ knowledge of themselves/others
clarifying the changes members want to make in their lives
providing members with the tools needed to make these changes
types of groups
task, psychoeducational, counseling, psychotherapy, and brief
task groups
aka task facilitation group
aims to foster accomplishing identified work goals
common with organizations, community, business, and educational settings (planning, school groups)
group leaders need skills in: organizational assessment, training, program development, consolation, and program evaluation
recognize that process and relationships are central to meeting the goals in this type of group
psychoeducational group
aims to provide members with targeted education on a variety of psychological issues or informational deficits
increase members’ cognitive, affective, and behavioral skills through a structured set of procedures within and across group meetings
providing, discussing, and integrating information with the support of planned skill-building exercises
timeframe dependent on group members
pros of this group: cost-effective, can address broad range of problems, topics, or skill needs
counseling groups
aims at preventive and educational purposes
utilizes methods of interactive feedback within a here-and-now time framework
address problems of living (career, education, personal, social, developmental concerns) vs. psychological or behavioral disorders
focus on interpersonal problem-solving strategies that stress conscious thoughts, feelings, and behaviors
more processing is occurring so group leaders should: structure activities, understand group development stages, model appropriate behavior, and help group members establish personal goals which in turn provides direction for the group as a whole
goals of counseling groups
develop more positive attitudes and better interpersonal skills
using group process to facilitate behavior change
helping members transfer newly acquired skills and behavior learned in the group to everyday life
Psychotherapy groups
aims at remediation of in-depth psychological problems - reconstructing personality dimensions
group members have acute or chronic mental health or emotional problems causing impairment, distress, or both
helps to alleviate symptoms and do deeper work to understand past experiences, and perspectives
brief group therapy
time-limited, structured group with clear group rules
lasts 2-3 months and consists of 8 to 12 weekly sessions
facilitators need training in group processes and brief therapy
advantages of brief group therapy: well-suited to the needs of both clients and managed care, cost-effective, widely applicable to diverse client populations and problems, and can be used in different settings
multicultural perspective on group work
culture encompasses the values, beliefs, and behaviors shared by a group of people
culture is learned in groups
effective group work involves considering the culture of the participants
similarities/differences need to be addressed in a group
advantages of group formats with culturally diverse client populations: members gain much from the power and strength of collective group feedback, can be supportive of one another in patterns that are familiar, seeing other peers gives them hope that change is possible
disadvantages: reluctant to disclose personal material or to share family conflicts, see it as shameful even to have personal problems and more shameful to talk to strangers about, Some may be hesitant to join because of their unfamiliarity with how groups work, Others may find that what is expected in a group clashes with their cultural values
goals of multicultural group work
to promote human development and to enhance interpersonal relationships
to promote task achievement
to prevent or identify and remediate mental, emotional, or behavioral disorders and associated distress that interfere with mental health
to lessen the risk of distress, disability, or loss of human dignity, autonomy, and freedom
multicultural and social justice counseling competencies
the helping professions continue to emphasize a monocultural approach to training and practice
referrals based on value conflicts between leaders and members are considered inappropriate and unethical
achieving cultural competence is a lifelong journey
facilitating difficult conversations about culture and race
understand your own racial and cultural identity
recognize and be open about your racial biases
encourage a discussion about feelings
pay more attention to the process than to the content of race talk
encourage and support people who are willing to take the risk of expressing themselves
advantages of the group
offers support for new behaviors and encourages experimentation
is a microcosm of the real world allows us to see how we relate to others
provides an optimal arena for members to discover how they are perceived and experienced by others
helps members see that they are not alone in their concerns
misconceptions of the group
groups are suited for everyone
the main goal of a group is for everyone to achieve closeness
groups tell people how they should be
group pressure forces members to lose their sense of identity
groups are artificial and unreal
five general areas that serve as guidelines for forming a proposal
rationale
objectives
practical considerations
procedures
evaluation
practical considerations in forming a group
group composition
group size
frequency and duration of meetings
length of the group
place for group sessions
open versus closed group
questions to consider when thinking about attracting and screening members
should this person be included in this group at this time with this leader
what methods of screening will you use
how can you determine who may or may not benefit from a group
how might you deal with a candidate who is not appropriate for your group
screening intake for groups
provide information for the client
confirm they are interested in hearing more about the group and specify which one
include address, time, day, duration, contact information for facilitators
brief overview of what to expect in group (intended to be a safe, intimidation-free space in which clients can share as much or as little as they want)
share a few topics you may cover
remind them that the group is confidential and free
emphasize that we ask members to allow everyone a chance to speak, and to avoid sharing triggering trauma details
ask the client:
why would you like to participate in the support group
what would you like to get out of the support group experience
do you have any social support
how is your current functioning
what if any if your experience in mental health treatment/therapy
tips:
do not push them to share
be welcoming, supportive, understanding, and advocate for why groups can be so helpful
can’t come due to childcare? - ask them if they would come if it was provided
when do we exclude a potential member
if not ready, or appropriate for the group need to provide the client with information on exclusion
should be direct, honest, and respectful and provide a rationale
provide with alternative resources
no-nos: cannot screen out someone, based on “dislike”, informing the client there is something “wrong” with them
setting up for success (informed consent)
statement of the goals and purposes of the group
policies related to entering/exiting the group
expectations for group participation (voluntary/involuntary membership)
confidentiality and exceptions
leader’s theoretical orientation/possible interventions
documentation procedures/disclosure of information to others
potential impact of group participation
risks/benefits of participating in a group
goals of pre-group preparation
demystifying the therapeutic process is central in preparing members for a group
describe how group work helps members enhance interpersonal relationships
encourage members to raise questions about the purpose and goals of the group
discuss ground rules about confidentiality and subgrouping
instill faith in group work
establish some procedures that will facilitate the group process
anticipate frustrations and disappointments participants are likely to encounter
building evaluation into group work
federal and state grants typically stipulate measures for accountability
include in your proposals for groups the procedures you intend to use to evaluate both the individual member outcomes and the outcomes of the group as a unit
various qualitative methods are appropriate for assessing a group’s movement
co-leader issues on forming a group
share equal responsibility in forming the group and getting if off to a strong start
meet in advance to clarify the groups’s purpose, what you hope to accomplish with the time you have, and how you will meet your objectives
explore your philosophies and leadership styles and develop a strong working relationship
effective co-leadership requires co-leaders to have a good working relationship
time spent planning and getting to know one another as co-leaders can greatly influence the success of your work together and start you off in a positive direction
difference between ethical, legal, clinical, and cultural issues
ethical issues: pertain to the standards that govern the conduct of professional members (standards can be found in the ethics codes of the various professional organizations)
legal issues: define the minimum standards society will tolerate, which are enforced by the rule of law at the local, state, or federal level
clinical issues: involve using your professional judgment to act in accordance with ethical and legal mandates
cultural issues: a person’s ethnic background, gender, sexual orientation, religious affiliation, values, or other differences that affect the way we understand and intervene with clients’ problems
ethical issues in group membership
competence is one of the major ethical issues in group work
informed consent
information to give prospective members: confidentiality, the nature of the group, the goals of the group, the general structure of the sessions, what is expected, what they can expect from you as a leader
involuntary membership: show them how they could personally benefit from a group, basic information about the group is essential, avoid assuming that involuntary members will not want to change
freedom to withdraw from a group
procedures for leaving a group need to be explained to all members during the initial group session
members have a right to leave, but it’s important to inform the leader and members before making their final decision
leader must intervene if other members use undue pressure to force member to remain in the group
talk it out with group member
psychological risks for members
misuse of power
leaders need to beware of both the overt and subtle ways in which they utilize their power
leaders will use their power to empower the members of their groups by helping them to discover their inner resources and capacities
self-disclosure
an essential aspect of any working group - a means to the end of full self-understanding and should not be promoted in its own right
members may have been harmed by self-disclosure in the past, causing hesitation
confidentiality
leaders need to continually emphasize the importance of maintaining confidentiality
scapegoating
members may gang up on this person (scapegoat) making the member the focus of hostile and negative confrontation
leader should eliminate the behavior, and explore what is going on with the person doing the scapegoating before focusing on the person being scapegoated
confrontation
valuable and powerful tool in any group, but can become destructive
leaders can model the type of confrontation that focuses on specific behaviors and avoids judgments of members
ways to limit psychological risks
Utilizing contracts or group guidelines
Knowing member’s limits
Respecting their requests
Developing an invitational style as opposed to being pushy or dictatorial
Avoid assaultive verbal confrontations
Describing behavior rather than making judgments
Presenting hunches in attentive way rather than forcing interpretations on members
confidentiality
foundation of a working group
leaders need to define the parameters including limitations
members need to be taught what confidentiality involves
leaders need to talk to members about the consequences of breaching confidentiality
leaders need to remind members at various points in a group of the importance of maintaining confidentiality
leaders must give special consideration to the following:
the potential for members to breach confidentiality when they engage in social media
the ethical and legal dimensions of confidentiality
the multicultural dimensions of confidentiality
safeguarding the confidentiality of minors in groups
dealing with conflicts of values
seek consultation when struggling
difficulty maintaining objectivity is leader’s problem
ethical bracketing
social justice approach to group
groups provide a context for addressing issues of power, privilege, discrimination, and oppression
group work often provides the potential to further a social justice agenda
goal: promote the empowerment of people who are marginalized and oppressed in our society
special issues pertaining to sexual orientation
history of victimization and fear of abandonment
establish group norms and make interventions that facilitate the safety and inclusion of LGBTQ+ group members
create a climate that allows for voluntary self-identification and self-disclosure on the part of LGBTQ+ clients
leaders might employ techniques unethically if they
use techniques with which they are unfamiliar
use techniques to enhance their power
use techniques simply to create intensity between members or within the group
Use techniques to pressure members, even when they have expressed a desire not to participate in an exercise
Use techniques to alter a group member’s personal values or beliefs
suggestions for increasing your level of competence
Participate in continuing education and in personal and professional development activities
Seek personal counseling if you recognize problems that could impair your ability to facilitate a group
Seek consultation and supervision as needed
what constitutes competence as a group facilitator (ASGW)
Knowledge competencies: course work is essential
Skills competencies: specific group facilitation skills are required for effectively intervening
Core specialization in group work: task facilitation groups; psychoeducational groups; counseling groups; psychotherapy groups
benefits of experiential group training
students need to know they can trust their instructor’s skill, ethics, and professionalism
participation in experiential groups has many benefits in the areas of personal growth and awareness in addition to offering opportunities for learning about group process
can provide insight into how future clients may be feeling, the value of working through conflict, and how to facilitate a group and improve their own interpersonal functioning
guidelines for ethical and legal practice
Take time and care in screening candidates for a group experience
Demystify the group process (informed consent, confidentiality)
Strive to develop collaborative relationships with members
Consult with colleagues or supervisors whenever there is a potential ethical or legal concern
Incorporate ethical standards in the practice of group work
Ensure you are documenting your work!
group characteristics at the initial stage
central process: Members are getting acquainted and learning how the group functions
There are periods of silence and awkwardness
(varied engagement levels) Members are deciding how much they will disclose and how safe the group is
Risk taking is relatively low - exploration is tentative
advice-giving: members may offer advice instead of exploring their own issues, which can hinder deeper self-exploration
Central issues are trust versus mistrust and here-and-now focus versus there-and-then
common fears experienced by group members
Anxiety over being accepted or rejected and not fitting in
Concern about the judgment of others
Afraid of appearing stupid
Not knowing what is expected
Concern over communicating feelings and thoughts effectively
additional concerns for group members
hidden agenda: an issue that is not openly acknowledged and discussed by group members, which can disrupt the group process
managing conflict: address head-on
self-focus versus other focus: can’t work with others not present, how does it impact the person
here and now focus: how this is impacting you now
trust versus mistrust: not comfortable but taking risks
creating trust: leader and member risks
facilitating the group process by sharing personal expectations and by modeling interpersonal honesty, respect, and spontaneity
establishing trust is a central task for the initial stage of a group
level of trust depends on attitudes and investment
touch base with your co-leader
attitudes and actions leading to trust
Careful attending and genuine listening
Understanding nonverbal behavior
Empathy
Genuineness
Self-disclosure
Respect
Caring confrontation
Don’t give advice too early
identifying and clarifying goals
A major task is assisting members in identifying and clarifying specific goals that are measurable
Absence of goals may lead to considerable floundering and aimless sessions
Identifying goals is a collaborative process
Leaders can assist members in goal setting by using contracts and homework assignments
group process concepts at the initial stage
Involves the stages groups tend to go through
Tension and conflict may build up
Includes activities such as establishing norms and group cohesion, learning to work cooperatively, establishing ways of solving problems, and learning to express conflicts openly
group norms
norms enable a group to attain its goals and can be implicit or explicit
examples of group norms:
Expectations of promptness and regular attendance
Sharing meaningful aspects of themselves
Expectation of giving feedback
Encouraged to support and challenge others
Encouraged to focus on the here and now
group cohesion
a sense of togetherness, or community within a group and it begins to take shape during the initial stage
examples:
Genuine cohesion
Have struggles with conflict or shared pain
Committed self to risk-taking
There is a sense of safety
Need this for all stages of group
effective therapeutic relationship
The importance of a positive therapist-client relationship as a contributing factor to positive change in clients
Three key constructs that capture the essence of the therapeutic relationship in group treatment: group climate, cohesion, and alliances
Aggressive confrontation is the leadership style with the highest risks
helping members get the most from a group experience
Building trust
Express persistent feelings
Self-disclosure
Participate fully
Embrace change
Discover new dimensions of yourself
Listening
Taking in feedback
Other suggestions from group members
structure (journal-homework)
avoid too much structure (not a lecture)
journaling as an adjunct group session
can provide group member journal prompts, sentence completions, reflections of themselves and how they perceive themselves in groups and between group members
homework during initial stage
related more to cognitive behavioral therapy, can be applied to any type of group
helps group members to commit to working on problems outside of therapeutic context
leader issues at the initial stage
think about the following issues: division of responsibility, degree of structuring, opening group sessions, and closing group sessions
personal characteristics of effective group leaders
courage
willingness to model
presence
belief in group process
openness
stamina
self-awareness
sense of humor
inventiveness
group counselor as a professional
creating a group climate that fosters interpersonal norms such as openness, directness, respect, and concern for one another will lead to therapeutic interactions among members
leaders’ interpersonal skills, genuineness, empathy, and warmth are significant variables in creating the kind of climate that leads to a successful outcome
developing group leadership skills
essential to acquire and refine skills
skills cannot be separated from personality
learning how to use group skills is an art
skills are learned through supervised experience, practice, feedback, and participation as a member
group leadership skills
active listening
reflecting
clarifying
summarizing
facilitating
empathizing
interpreting
questioning
confronting
supporting
blocking (bombarding, indirect communication, storytelling)
assessing
modeling
suggesting
initiating
evaluating
terminating
advantages of co-leadership
Decreases the chance of burnout
Less overwhelming to respond to the needs of the group
Co-leader peer supervision is beneficial
Can be helpful in managing countertransference
Co-leader can help process members’ reactions to other leader
If one of the leaders represents a position of power and privilege that may affect members in a particular way, the other leader can help process this, especially if they don’t possess the same social status position
If one leader is absent, the group can still meet with the other
disadvantages of co-leadership
Poor selection of a co-leader or random assignment to another leader
Failure of the two leaders to meet regularly
Competition and/or rivalry
Do not have a relationship built on trust or respect
One leader may side with members
If in an intimate relationship and try to use group time to deal with their own relationship struggles
the challenge of combining research and practice
Allows group practitioners to remain flexible and responsive to new evidence
Allows group practitioners to critically evaluate new developments in the field of group work
Process- and outcomes- focused research of groups can help to demonstrate accountability
Lack of collaboration between researchers and practitioners continues to be a key problem in group work
Although experimental studies may have internal validity, they may have little practical value to group workers
Practitioners and researchers need to develop mutual respect for what each can offer and increase their collaboration
characteristics of the transition stage
Anxiety and defensiveness are common
Group members
Test the leader and other members to determine how safe the environment is
Struggle between wanting to play it safe and risk getting involved
Observe the leader to determine his/her trustworthiness
Learn how to express themselves so that others will listen
barometer of trust in a group
when there is a low level of trust, members may:
Members will not initiate work
Show up late, leave early, or miss sessions
Be reluctant to participate to their fear of being confronted
Be unwilling to initiate personally meaningful work
Story telling, excessively quiet, keep reactions to self
Deny that they have any problems or concerns
Subgroup has occurred
Be unwilling to deal with conflict in the group
when there is a high level of trust, members may:
Actively involved in the activities of group
Make themselves known to others in personal ways
Take risks in and out of group
Focus on self
Actively working on meaningful personal issues
Disclosing persistent feelings (lack of trust)
Support and challenge other group members
defensiveness and reluctant behavior
resistance: Can be viewed as behavior that keeps us from exploring personal conflicts or painful feelings, One way we attempt to protect ourselves from anxiety and can represent a coping strategy that at some point served an adaptive function
involuntary members: Gives them a sense of control
our job: Try to understand the meaning of defensive or cautious behavior, Be respectful and patient of members process, Describe what you are seeing, and how it is affecting, and Not to get into a power struggle - go with the negative and try to understand the reasoning for being mandated to join
common fears emerging at the transition stage
Self-disclosure
Being exposed and vulnerable
Rejection
Being misunderstood or judge
Challenged or singled out
Losing control
Conflict or confrontation
Making a fool of oneself
Emptiness
Being too emotional
Taking too much of the group’s time
guidelines for effective confrontation
Have a rationale for confronting a person
Confront if you care about the other
Talk more about yourself than the other person
Avoid dogmatic statements, labels, and judgments about the other
Give others space to reflect on what you say to them
*When conflict/confrontation is managed, more growth will occur within the group
dealing with difficult behaviors of members
Avoid responding with sarcasm
Encourage members to explore their defensiveness
State your observations and hunches in a tentative way
Find ways to explore the conflict rather than retreating from it
Avoid personalizing members’ reactions
Look at ourselves
problematic styles of behaving in a group
Silence
Monopolistic behavior
Storytelling (no thoughts or feelings associated, but they are speaking a lot)
Questioning
Giving advice
Dependency
Offering pseudo support
Hostile behavior
Acting superior
Socializing
Intellectualizing
Members becoming assistant leaders
dealing with avoidance by the whole group
when an entire group chooses not to work and is unwilling to deal with several hidden agendas, it is important to:
Address what is going on
Bring to the surface the hidden agendas
Refuse to give up
Not indulge in feelings of frustration and annoyance
dealing with transference and countertransference
Transference: feelings clients project onto the counselor, which are rooted in the members’ past relationships
Countertransference: when counselors project their own unresolved conflicts onto the client and can be damaging to members
co-leader issues at the transition stage
Negative reactions toward one leader
Challenges to both leaders
Dealing with problem behaviors
Dealing with countertransference
member functions versus leader functions in the transition stage
member functions:
Recognize and express persistent reactions; unexpressed feelings may contribute to a climate of distrust
Respect their own defenses but work with them
Move from dependence to independence
Learn how to confront others in a constructive manner
Work through conflicts rather than remain silent or form subgroups outside of sessions
leader functions:
Teach members the value of dealing fully with conflict
Assist members in recognize their own defensive patterns
Teach members to respect anxiety and defensive behavior and to work constructively with attempts at self-protection
Model how to deal directly and tactfully with any challenge
Encourage members to express reactions that pertain to here-and-now happenings in the sessions
self-focus versus focus on others and here-and-now focus versus then-and-there focus
self-focus vs. focus on others: Many members initially focus on external situations or others instead of themselves
here-and-now focus: Emphasizes present interactions within the group, allowing members to explore their interpersonal patterns.
there-and-then focus: Centers on outside problems and past experiences brought into the session.
stages of building trust in a group
stage 1: checking out the scene (observe others quietly, internally process)
stage 2: experimenting with trust (test trust by sharing small things first or waiting for other to open up)
stage 3: trusting and being trustworthy (proceed cautiously or open up fully once trust is established)
stage 4: surviving breaches in trust (broken trust may lead to difficulty forgiving or a permanently damaged relationship)