COMPLETE 6th Edition Basic IAHSS Training 338 Questions with expert solutions + Rationales

Federal law

The privacy of medical records is protected by?

Public speaking

In preparing for trial, which one of the following items is least critical?

A flame contacting new fuel

The most common way for a fire spreads is by?

In their own departments

A significant amount of personal information on employees is kept?

The emotional state of the visitor

An underlying factor in many security officers interactions with visitors is?

Access to the facility will not be affected

Which of the following is NOT a valid/key assumption in a written civil disturbance response plan?

Move into a sensitive area and observe the response

One way terrorists may test the security of a facility is to?

Dialysis

Which is NOT a type of Intensive Care Unit?

Support Unit

A hospital's security department is considered?

Patient and healthcare organization

Legally, a patient's medical record is the property of the?

Colored Coded

Badges of staff allowed access to the infants are often?

Handicapped access

Signs in parking areas should be posted, visible, and appropriate for?

Social or political

Usually citizen's protests are about?

Of utmost importance to day-to-day operations

Being able to operate properly security equipment is?

Summon the employee to a private area and notify administration

When police request to locate an employee they wish to question or serve with warrant, security should?

De-escalation

What ability or skill is most likely to achieve success in a potentially violent situation?

Who, What, When, Where, Why, How

Which BEST describes the six fundamental answers all investigations seek?

The scale of the incident

A person may be assigned one or several job action sheet assignments depending on?

Information systems

All computers in the entire hospital are linked through?

Observations and facts

The security officer's notebook contains?

Freedom of assembly

The individual right to come together with others to express , promote, pursue, and defend common interests refers to?

Tiny, combustible particles

The incipient stage of a fire produces

Six

How many critical areas must an organization's Emergency Plan address?

Human Resources

When a search of an employee's locker has been authorized, it should be conducted in the presence of the employee and a member of?

Deterrence and emergency response

Which of the following are considered the two major roles of a security officer in preventing workplace violence?

Notify the Nursing Supervisor

On routine patrol you find an unattended drug chart with the keys in the lock. You should first?

The most important item of equipment an officer carries

A two-way radio is?

Escalating healthcare costs combined with reductions in government funding

One of the reasons healthcare organizations have put more emphasis on public relations is?

Bench-marking

The cost-effectiveness of the security functions and the justification of its expenses can be demonstrated through?

Centers for Medicare and Medicaid Services

The loss of "deemed status" could stop reimbursement of revenue from the?

Governmental regulations

Which of the following is NOT a reason healthcare organizations need security services?

Pay Federal or State taxes

A not-for-profit healthcare organization does NOT generally?

Govern the acts of private parties

Civil law is intended to?

Move to opposite sides of the room

When conduction a two-person room search for a bomb, first?

Listening, empathy, and collaboration

What three critical skills can aid a security officer in de-escalating behavior?

Employees

A security officer interacts MOST often with?

Illegally impersonating another

Identity theft is?

Environment of Care

The Joint Commission's standards that relate to security are found in the accreditation manual's chapters entitled?

Method

A criminal's modus operandi is their?

These offenses can be categorized as code violations, misdemeanors, and felonies

Which of the following is NOT true of civil law?

The possibility of a loss

A risk is?

Questioning instincts

Which of the following is NOT a key attribute of one's observation skills?

Age

Which does NOT typically contribute to behavior in stressful situations?

Defense attorney

Who has the PRIMARY responsibility for protecting the defendant's constitutional rights to due process and fair trial?

Blood-borne pathogens

What potential biological hazard in healthcare facilities is regulated by OSHA?

Time and attendance

All of the following are tools used by a security officer for effective security officer for effective security monitoring and planning EXCEPT?

Natural, man-made, or both

Physical security controls can be?

Four

The Magnetic Resonance imaging area is divided into ____________ zones.

Recompounding

Which is not a typical way that caregivers try to divert drugs?

Safety Data Sheet (formerly Material Safety Data Sheet)

Pertinent information about hazardous material is provided by the manufacturer on a?

Let employees know that they are in the area

A security officer on patrol should?

Use escape routes

Which of the following is NOT one of the key elements of officer conduct during crowd control?

Proper lighting

___________________________, both inside and outside the facility, may help deter a person interested in placing a bomb.

Techniques used to address unlawful public assemblies

What is the definition of crowd control?

Installing parking lot gate arms

Which of the following is NOT a cost effective way to improve the physical environment to make it safer?

Nuclear, biological, chemical

Relatively rare forms of terrorism are?

Accurate and complete

Facts captured in a security officer's notebook should be?

Verbal and non-verbal communication

The two best ways to have a customer experience a positive feeling after an encounter is through?

Job description

A job action sheet is a/an?

Labor relations

The term to describe the relationship between unions and the facility's management is referred to as?

Help focus on providing safe, high-quality care at all times

One of the reason that The Joint Commission began conducting unannounced survey visit in January of 2006 was to?

Deploying assets or getting into position

The last preparation a terrorist usually makes before conducting an attack is?

Light

One of the most important elements of the physical security control systems is?

Protect the perimeter

One of the primary responsibilities of security during a civil disturbance is to?

They are used to help create future loss avoidance

Which of the following MOST accurately describes the importance of security reports?

Refuse to provide escort for a package or delivery

A hospital's business office is a busy place. Security should NOT?

Medication error

Which of the following typical events is NOT something an officer would be asked to investigate?

Obstetrics, Emergency Department, Pharmacy, and Administration

The four areas in a healthcare organization most susceptible to hostage taking are?

Finance

Which is NOT an example of an ancillary service?

Initial assignments and subsequent transfer of a patient

Bed control means?

Keeping the media informed

Each of the following is a basic step in responding to a bomb threat EXCEPT?

Exhibiting rational behavior

All of the following are behaviors which individuals exhibit when they are progressing towards violence EXCEPT?

Specify hazards and vulnerabilities which often cause worker injury

The Safety Management Program has several goals, which is NOT one of those goals?

Be prepared before any threats are received

The best way to manage the threat of a bomb is to?

Reasonable suspicion

The amount of evidence a sworn officer needs to make a "stop" or "frisk" is defined as?

Limit contact between the victim and potential assailant

The purpose of a protection order is to?

Well Lit

To make a parking areas safe and easier to defend during crowd control event, the areas should be?

Ensure the safety of responders/others, coordinate local and national response, and effectively use resources

The Incident Command System has three purposes, they are?

Follow your facility's emergency management plan

If it is decided to partially or fully evacuate for a bomb event?

Apply the level of force appropriate to the level of aggression

When dealing with an aggressive situation, you must?

First responder and first coordinator

According to C. J. Hetherington of the Navel Postgraduate School, private security officers are "essential to the efforts of the Department of Homeland Security" to employ what two strategies?

Aggressive or violent behavior

While providing security services in a healthcare setting, an officer must always be alert of the potential for?

Having all employees briefly greet each visitor

A sample of effective deterrent to potential infant abduction is?

High volume of persons in the building

A healthcare facility is considered a potential terrorist risk due to the?

Profit sharing

The National Labor Relation Act protects the rights of hospital employees to organize for the purpose of collective bargaining of all of the following EXCEPT?

The Magnet is ALWAYS on

The most important concept to remember in Magnetic Resonance Imaging safety is?

Maintain a firm, authoritative, yet diplomatic demeanor

When media or people refuse to cooperate with directions, security staff must?

Non-sworn officers generally have the same authority in criminal matters as a regular citizen

One characteristic difference between a sworn officer and a non-sworn officer is?

Counterfeit website

A cybercrime know as "phishing" involves using a?

A time limit

Credit card fraud is easy to commit but the thief has _______________________________________to use the stolen information.

Developing routine patrols

All of the following are elements of an effective patrol EXCEPT?

Judicial system

MOST serious crimes committed by healthcare employees should be processed through the?

Against medical advice

The term commonly used to refer to an incident where a patient leaves the hospital without being discharged or without telling anyone is?

Acceptable principles ofr right, just and fair

Ethical behavior, in its simplest form, is defined as?

Fake a medical condition

To obtain narcotics or other drugs, a drug seeking patient will typically?

Violations

Criminal acts are classified into felonies, misdemeanors, and

OSHA

Guidelines for Preventing Workplace Violence for Healthcare and Social Services workers are published by?

Commit acts of fraud

An identity theft deliberately assumes another person's identity to?

Displaying calm, remaining confident, and providing leadership

Key functions of security personnel at the onset of a disaster or emergency may includes setting the tone by?

Number of people

A team is defined as a ____________________________________________________________ associated in a work or activity.