4.7: Promotion

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Business

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49 Terms

1

why is promotion important?

  • tells customers about a new product

  • reassure and remind customers of existing products

  • reach a widely geographically dispersed target audience

  • dismiss rival products

  • improve or develop brand image

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2

methods of promotion

  • above the line promotion

  • below the line promotion

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3

above the line promotion

advertising in the media

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4

methods of above the line promotion

  • television

  • newspapers and magazines

  • cinema

  • radio

  • billboard and posters

  • internet

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5

television - advantages

  • huge audience

  • demonstrated use of products

  • creative adverts

  • target groups

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6

television - disadvantages

  • expensive

  • short lived message

  • viewers avoid television adverts

  • delay between seeing adverts and shopping

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7

newspapers and magazines - advantages

  • national and local reach

  • readers can refer back

  • adverts can be linked to articles and features

  • opportunity to target with specialist magazines

  • relatively cheap

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8

newspapers and magazines - disadvantages

  • no movement or sound

  • sea of adverts

  • rivals' products may be advertised alongside

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9

cinema - advantages

  • big impact with big screen

  • local and national advertising

  • specific age groups targeted

  • use of sound and movement

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10

cinema - disadvantages

  • limited audience

  • message seen once and short lived

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11

radio - advantages

  • use of sound

  • minority audiences targeted

  • cheap production

  • targets youngsters

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12

radio - disadvantages

  • not visual

  • may be ignored and lack impact

  • can be irritating

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13

billboard and posters - advantages

  • national campaigns

  • seen repeatedly

  • good for short sharp images

  • big impact

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14

billboard and posters - disadvantages

  • vandalism

  • limited information

  • difficult to evaluate effectiveness

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15

internet - advantages

  • updated regularly

  • users can be targeted

  • effectiveness can be measured

  • cheap

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16

internet - disadvantages

  • pop-ups are irritating

  • technical problems

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17

below the line promotion

promotion not involving the meida

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18

methods of below the line promotion

  • sales promotions

  • merchandising and packaging

  • direct mailing

  • direct selling

  • exhibitions and trade fairs

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19

sales promotions

incentives to encourage people to buy products

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20

sales promotions - examples

  • free gifts

  • coupons

  • loyalty cards

  • competitions

  • BOGOF

  • money off deals

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21

merchandising and packaging

some businesses' point of sale is that they're interesting and eye catching and encourage sales

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22

examples of merchandising and packaging

  • product layout

  • display material

  • stock

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23

product layout

  • strategic layout of products in a store

  • shoppers follow particular routes

  • target selling products are placed in eye-view

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24

display material

  • posters and leaflets for persuasion

  • lighting and special effects

  • window displays

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25

stock

well stocked shelves are important

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26

direct mailing

  • businesses send households leaflets or letters

  • contain informatiom about products

  • email has resulted in personalisedd marketing

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27

direct selling or personal selling

  • a salesperson calls potential customers hoping to sell products

  • features of the product can be discussed

  • can be irritating

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28

exhibitions and trade fairs

  • businesses set up a stand and promote products

  • commercial buyers attent

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29

advantages of exhibitions and trade fairs

  • product testing before full launch

  • overseas exhibitions can be used to break into foreign markets

  • physical demonstration

  • media attention

  • customers can speak to business personnel personally

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30

public relations (PR)

  • businesses communicating with stakeholders and increasing sales by improving brand image

  • cheap method of promotion

  • deliberately seeking bad publicity raises business profile but is risky

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31

PR methods

  • press release

  • press conference

  • sponsorship

  • donations

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32

press release

business information presented to the media used for media content

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33

press conference

representatives face the media and present information verbally allowing for questioning and feedback

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34

sponsorship

  • companies attract publicity by linking their brands with sporting events

  • global projection of brand name without payment

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35

donations

donations improve brand image and are reported in the media

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36

methods of using technology in promotion

  • online targeted advertising

  • viral advertising

  • social media

  • e-newsletters

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37

online targeted advertising

  • adverts direction at people likely to be interested

  • usage of browsing habits and data collected to make them personalised

  • tailors advertising and avoids misdirected adverts

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38

viral advertising

  • strategies encouraging people to pass on e-messages about a product

  • potential for exponential growth by message exposure

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39

social media

businesses target adverts effectively by using user information

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40

advantages of using social media for promotion

  • relatively cheap

  • immediate response to developments

  • improved customer service

  • huge reach

  • accurate targeting

  • links draw traffic

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41

e-newsletters

  • documents sent electronically to interested parties containing a range of content

  • personalised

  • develop customer relationship and new buying opportunities

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42

branding

  • businesses aim to build a powerful brand

  • branding allows consumers to differentiate the business from competitors

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43

advantages of branding

  • differentiates product

  • customer loyalty

  • recognition

  • image development

  • increased profit

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44

methods of promotion strategies in different market segments

  • advertising

  • sponsorship

  • product trials

  • special offers

  • branding

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45

advertising - mass markets

large businesses use TV or social media to reach large audiences

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46

sponsorship

  • used in markets where image or product positioning is important

  • businesses also sponsor events to target attending audience

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47

product trials

  • used where people are encouraged to try a product at a reduced rate before full committment

  • subscription pricing

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48

special offers

  • price discounts are used in markets selling fast moving consumer goods

  • create old stock

  • generate quick cash flow

  • create interest in a new product

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49

branding

businesses can establish their name and generate increased revenue

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